If you encounter issues such as freezing, unresponsive buttons, or stuck sound and light effects with your Xiaomi Desktop Speaker, please follow these troubleshooting steps:
1. First, disconnect the speaker from the computer's USB port or USB adapter, and then reconnect it. Allow the speaker a moment to automatically power on and attempt to resume normal operation;
2. If reconnecting the power does not resolve the issue, try resetting the speaker to factory settings. Press and hold the Multi-function Button for 8 seconds. This action should reset the speaker, potentially resolving any persistent issues;
3. If the problems persist despite these efforts, it is advisable to contact the local after-sales service center for further assistance. They can provide specialized support and guidance to address any underlying issues with your speaker.