Xiaomi Multifunctional Kettle FAQ

Overview
1. Q: What are the differences between the Xiaomi Multifunctional Kettle and an electric kettle?
A: The Xiaomi Multifunctional Kettle has more usage scenarios than ordinary electric kettles. It is equipped with 6 commonly used health modes, supports 11 levels of insulation temperature adjustment, and 12-hour long-term reservation.
1. After turning on the machine, you can select the required cooking mode by pressing the Mode button, which are: Scented Tea, Boil Tea, Boil Water, Coffee, Soup, Keep Warm. After selecting, you can press the Start/Cancel button to start cooking;
2. The kettle is equipped with a high-density tea strainer of 304 stainless steel, which can easily separate tea leaves or other soup ingredients. Ordinary electric kettles do not have this accessory and cannot separate tea leaves or soup ingredients;
3. The kettle uses a borosilicate glass body, which is fully transparent and visible, and the cooking process is clearly visible.
Note:
The Xiaomi Multifunctional Kettle does not support connecting to the Mi Home/Xiaomi Home APP for operation.

2. Q: What are the selling points of the Xiaomi Multifunctional Kettle?
A: The selling points are as follows:
1. A health kettle with 6 featured functions;
2. LED screen with large digital display, making working status clear at a glance;
3. Large capacity of 1.5L;
4. The tea strainer of 304 stainless steel, easy to filter slag;
5. Fast cooking with 800W high power;
6. Intelligent temperature control to prevent dry burning;
7. Adjustable 11 sections of 40-90° insulation;
8. Intelligent 12H reservation;
9. 3-minute kettle lifting memory and intelligent boiling point recognition.

3. Q: What are the advantages of the Xiaomi Multifunctional Kettle?
A: The advantages are as follows:
1. The Xiaomi Multifunctional Kettle adopts 800W high power and has a fast heating rate;
2. The kettle uses a high-definition LED display. Compared with the common encoder display on the market, the Xiaomi Multifunctional Kettle has a more intuitive and clearer display, which is more friendly to the elderly;
3. The kettle has a capacity of 1.5L, which can meet the daily drinking water needs of a single person without frequent water addition;
4. The kettle comes standard with a high-density tea strainer to separate tea leaves or soup ingredients for a smoother taste.

4. Q: What is the introduction about the operation interface of the Xiaomi Multifunctional Kettle?
A: This product uses touch buttons for operation. Touch the Schedule button to enter the reservation mode. Touch the Mode button to select different modes. Touch the Adjustment button to adjust the insulation temperature and reservation time. Touch the Start/Cancel button to enter or cancel the cooking, keep warm and reservation modes.

5. Q: What is the energy efficiency level of the Xiaomi Multifunctional Kettle?
A: Since there is no national energy efficiency measurement standard for health kettle products, the energy efficiency level cannot be determined.

FAQ
6. Q: What is the introduction to the working modes of the Xiaomi Multifunctional Kettle?
A: The rated power of the Xiaomi Multifunctional Kettle is 800W, and it does not support firepower adjustment. There are 6 commonly used functions, including Scented Tea, Boil Tea, Boil Water, Coffee, Soup and Keep Warm modes. It will automatically enter the Keep Warm mode after cooking. The default insulation temperature of the Boil Water mode is 40℃, and it supports insulation temperature adjustment.

7. Q: What is the appearance of the Xiaomi Multifunctional Kettle?
A: The Xiaomi Multifunctional Kettle consists of four parts:
1. Kettle Body: It includes Handle, Spout, Heading Plate and Bottom Cover;
2. Lid: It consists of Lid Handle, Lid Sealing and Spout Bottom Cover;
3. Base: There is Power Plug, Touch Panel and Display on it;
4. Tea Strainer: It can filter out the tea residue.
For more details, you can refer to the pictures as shown below:


8. Q: Does the Xiaomi Multifunctional Kettle require a dedicated socket?
A: No. The Xiaomi Multifunctional Kettle uses a common CCC three-pin plug (10A 250V), and a common three-hole socket at home can be used, but the grounding must be reliable.

9. Q: What kind of power plug does the Xiaomi Multifunctional Kettle adopt?
A: The Xiaomi Multifunctional Kettle uses a CCC three-pin plug.


10. Q: How to use the Xiaomi Multifunctional Kettle for the first time?
A: For the first use, it is recommended that you thoroughly clean the food contact parts. Remove all packaging, and clean the lid, body and tea strainer of the kettle. Boil water 2-3 times in the Boil Water mode and pour it out, then wipe the outer surface of the kettle with a damp cloth.
Note:
The amount of water to be boiled must be within the scale range. It is also recommended that you clean and maintain the product after each use.

11. Q: How is the heating efficiency of the Xiaomi Multifunctional Kettle?
A: The Xiaomi Multifunctional Kettle uses an 800W high-power heating tube, and it takes about 10 minutes to heat 1.5L of water.

12. Q: Does the Xiaomi Multifunctional Kettle have a temperature on the shell? Can it be touched?
A: The Xiaomi Multifunctional Kettle is a heating appliance. After working for a period of time, the surface will be hot. Do not touch the shell during operation to avoid burns.
Note:
1. Do not place objects on the surface and around the Xiaomi Multifunctional Kettle;
2. During operation, do not touch the kettle body, do not open the lid to take out the tea strainer, and be careful to prevent high-temperature burns from the kettle body. Wait until the temperature drops after the work is finished before taking out the lid, tea strainer and other accessories.

13. Q: Is the Xiaomi Multifunctional Kettle waterproof?
A: The Xiaomi Multifunctional Kettle is not waterproof. Please do not splash or soak it with water to avoid damage to the product.

14. Q: What heating principle does the Xiaomi Multifunctional Kettle use?
A: This product uses a brazed heating tube for heating. After the power is turned on and the corresponding mode is selected, the brazed heating tube will transfer the heat to the heating plate to heat the ingredients/water in the kettle.

15. Q: Does the Xiaomi Multifunctional Kettle have voice prompts?
A: The Xiaomi Multifunctional Kettle will be accompanied by a prompt sound during operations, however, there is no voice prompt.

16. Q: How to turn on and off the Xiaomi Multifunctional Kettle?
A: After turning on the power, you will hear a long beep and the Xiaomi Multifunctional Kettle will enter the standby mode. The display shows "---" and you can start using it.
Press the Mode button and a short beep will sound to switch the working modes.
Press the Start/Cancel button and a short beep will sound to start or cancel heating/cooking. After heating/cooking is completed, a long beep will sound;
Press and hold the Start/Cancel button for 3 seconds to power off the kettle.


17. Q: How many working modes does the Xiaomi Multifunctional have? How to use it?
A: After turning on the power, you will hear a long beep and the Xiaomi Multifunctional Kettle will enter the standby mode. The display will show "---" and you can start using it.
In the standby mode, press the Mode button and a short beep will sound to switch the working modes. The kettle has 6 working modes, including Scented Tea, Boil Tea, Boil Water, Coffee, Soup and Keep Warm modes.
After selecting the cooking mode, press the Start/Cancel button to enter the corresponding function cooking.
During the cooking process, short press the Start/Cancel button again to cancel the current working mode and enter the standby mode.


18. Q: How to adjust the insulation temperature of the Xiaomi Multifunctional Kettle?
A: 1. In standby mode, press the Mode button to switch to the Keep Warm mode, and the Warm logo will flash;
2. Press the Adjustment button to select the required insulation temperature, the Warm logo will be always on, and the display will show the current set temperature;
3. Press the Start/Cancel button to enter the Keep Warm mode, and the display will show the real-time temperature;
4. In the Keep Warm mode, press the Adjustment button to reset the insulation temperature.
Note:
1. The insulation temperature selection range is 40℃~90℃, increasing or decreasing in units of 5℃. During the selection process, press the Mode button to exit the insulation temperature selection;
2. During the insulation process, press the Start/Cancel button to cancel insulation.

19. Q: How to adjust the reservation time of the Xiaomi Multifunctional Kettle?
A: 1. In the standby mode, select the desired mode and press the Schedule button. The screen will display the cooking time of the current mode and flash;
2. Press the Adjustment button to select the desired reservation time;
3. Press the Start/Cancel button, the reservation is successful. The screen will show the countdown, and the current mode will complete cooking at the end of the reservation time.
Note:
1. The selection range of the reservation time is from 15 minutes to 12 hours. If the reservation time is within 10 hours, press the Adjustment button to increase or decrease in units of 15 minutes, and press and hold the button to increase or decrease in units of 1 hour. If the reservation time is more than 10 hours, press/press and hold to increase or decrease in units of 1 hour. During the selection process, press the Schedule button to exit the selection of the reservation time;
2. During the reservation process, press the Start/Cancel button to cancel the reservation.

20. Q: How to boil water with the Xiaomi Multifunctional Kettle?
A: 1. Press the Mode button to switch to the Boil Water mode, and the Boil logo will flash;
2. Press the Start/Cancel button to start heating, the Boil logo will be always on. The display will show the real-time water temperature;
3. After heating is completed, it will automatically enter the Keep Warm mode.
Note:
The default insulation temperature is 40℃. In the Keep Warm mode, the display shows the real-time temperature.

21. Q: How to select the cooking modes on the Xiaomi Multifunctional Kettle?
A: The operation method for selecting cooking modes on the Xiaomi Multifunctional Kettle is as follows:
1. Press the Mode button to switch to Scented Tea, Boil Tea, Boil Water, Coffee, Soup and Keep Warm modes, and the corresponding logo will flash;
2. After selecting the required mode, press the Start/Cancel button to start cooking. The corresponding mode logo will be always on and the display will show the cooking time;
3. After cooking is completed, it will automatically enter the Keep Warm mode. In the Keep Warm mode, the display shows the real-time temperature.
Note:
The maximum water level for Boil Tea and Soup modes is 1.0L.

22. Q: How to cancel heating or cooking on the Xiaomi Multifunctional Kettle?
A: To cancel heating or cooking, press the Start/Cancel button in the heating or cooking mode to cancel the current working mode and enter the standby mode.

23. Q: How to adjust the insulation temperature of the Xiaomi Multifunctional Kettle?
A: The insulation temperature adjustment method is as follows:
1. In the standby mode, press the Mode button to switch to the Keep Warm mode. At this time, the Warm logo will flash;
2. Press the Adjustment button to select the required insulation temperature. The Warm logo will be always on and the display will show the current set temperature;
3. Press the Start/Cancel button to enter the Keep Warm mode. The display will show the real-time temperature;
4. In the Keep Warm mode, press the Adjustment button to reset the insulation temperature.
Note:
1. The insulation temperature selection range is from 40℃ to 90℃, increasing or decreasing in units of 5℃. During the selection process, press the Mode button to exit the insulation temperature selection;
2. During the insulation process, press the Start/Cancel button to cancel insulation.

24. Q: Does the Xiaomi Multifunctional Kettle have a screen-off function?
A: The Xiaomi Multifunctional Kettle has a screen-off function. The kettle will automatically shut down if there is no operation for 3 minutes when it is not in operation. When the device is in operation, press and hold the Start/Cancel button for 3 seconds to power off.

25. Q: What are the features of the Xiaomi Multifunctional Kettle screen?
A: The operation panel of the Xiaomi Multifunctional Kettle is equipped with an LED screen. The menu is intuitive and easy to understand, and it can display the temperature and the names of various recipes in real-time.

26. Q: Can the Xiaomi Multifunctional Kettle be paused during cooking?
A: Yes. During the normal operation, you can lift the kettle to pause cooking. Put it back within 3 minutes and it will continue cooking. If you put it back after more than 3 minutes, you need to reselect the cooking mode and press the Start/Cancel button to start cooking.

27. Q: Will the Xiaomi Multifunctional Kettle be heated without water?
A: No. When the Xiaomi Multifunctional kettle is heated without water, the protection mechanism will be activated and the heating will stop to prevent the kettle from being damaged. When the above situation occurs, please unplug the power plug from the socket and wait for the kettle to cool down sufficiently before using it normally.
Note:
Do not use cold water directly to cool it down, which will reduce the service life of the heating system.

28. Q: What are the precautions when using the Xiaomi Multifunctional Kettle?
A: Pay attention to the following matters when using the Xiaomi Multifunctional Kettle:
1. Please be sure to install this product correctly according to the instructions, otherwise electric shock, fire, personal injury and other damages will occur. Do not connect the power supply when the product is not assembled. Do not disassemble the kettle components at will;
2. Children, the elderly or the disabled should use this product under supervision and guidance;
3. Do not place this product where children can reach it;
4. Children need to be supervised and protected by adults when they come into contact with this product;
5. Do not let young children use this product as a toy;
6. Do not make this product run unattended;
7. If the power cord is damaged, it must be replaced by professionals to avoid danger;
8. Please be sure to use a power supply with effective grounding to avoid electric shock;
9. Do not use inferior power strips to transfer to avoid the risk of fire;
10. The power supply of this product must be disconnected in the following situations: when there is no water in the kettle, when adding water, when it is idle and not in use, when cleaning or moving this product, and when there is a problem with this product;
11. It is forbidden to use this product on a tilted or unstable countertop;
12. Do not place this product near heat sources such as stoves and furnaces to avoid accidental ignition and fire;
13. Steam and heat can cause damage, discoloration, and deformation of walls and furniture, so please keep more than 30cm away from walls and furniture when using;
14. This product should be used with an according base, and other bases cannot be used;
15. It is forbidden to immerse this product in water or sprinkle water on it. Do not tilt, shake, move, or tip it when the power is on;
16. Do not open the lid, pour water, or add water to this product during operation;
17. Please remove this product from the base when adding water, and be sure to wipe off the water marks on the bottom of this product when putting it back;
18. Do not exceed the rated upper water level when adding water, otherwise the hot water will overflow or spray out, causing scalding or electric shock risks;
19. Avoid contact between the silicone parts of this product and alcohol solutions with an ethanol content greater than 50%;
20. Do not use this product to directly heat viscous liquids such as milk, soy milk, cold rice paste, etc., otherwise it will cause burning phenomenon and produce odors;
21. Do not insert pins, wires or other objects into any gaps or openings in the kettle body or base to avoid the risk of electric shock;
22. When using this product, cover the kettle lid;
23. Do not touch the kettle body or get close to the spout and the hot steam overflowing from the kettle to prevent scalding;
24. Do not attempt to modify, disassemble or repair this product by yourself, otherwise it will cause fire, electric shock or injury accidents;
25. This product is suitable for home use, not for commercial, outdoor or industrial use.

29. Q: What are the precautions for the environment about using the Xiaomi Multifunctional Kettle?
A: Steam and heat can cause damage, discoloration, and deformation of walls and furniture, so please keep at least 30cm away from walls and furniture when using the Xiaomi Multifunctional Kettle.

30. Q: What are the precautions after using the Xiaomi Multifunctional Kettle to cook?
A: The precautions are as follows:
1. After using the product, the tea strainer and the kettle body are hot, please do not touch them to avoid high-temperature burns;
2. Before cleaning, please make sure that the power plug is unplugged from the socket and wait until the kettle body cools down;
3. Do not immerse the bottom and base of the kettle in water, and be sure to keep the outside of the kettle dry;
4. To extend the service life of the kettle, please clean the scale in the kettle regularly;
5. If the scale is serious, please repeat the scale cleaning operation. Do not use a steel wool to clean the product;
6. If the product is abnormal or malfunctions, please stop using it immediately and unplug the power plug. Apply for the after-sales repair.

31. Q: How to clean the Xiaomi Multifunctional Kettle?
A: The steps for cleaning the Xiaomi Multifunctional Kettle are as follows:
1. Unplug the power plug;
2. After the kettle cools down, open the lid, take out the tea strainer, and clean the inside of the kettle with a wet sponge. You can use a soft brush to clean the lid and tea strainer;
3. To extend the service life of the kettle, please clean the scale in the kettle regularly, at least once a month. If the water quality is poor, the frequency should be increased.
Note:
1. When cleaning, please avoid water entering the appliance;
2. Do not immerse the kettle or base in water, and keep the outside of the kettle dry;
3. Do not use steel wool to clean the product;
4. After each use, please clean it in time to avoid food spoilage and odor;
5. The lid sealing ring can be removed and cleaned. Be sure to install it in place after cleaning. During the cooking process, depending on the different ingredients, the lid sealing ring can have different degrees of staining, which is a normal phenomenon;
6. Because the kettle is not a waterproof product, do not immerse the kettle body and base directly in water when cleaning, and do not put it in the dishwasher for cleaning. Just wipe the outer shell of the kettle body and base with a damp cloth.

32. Q: Can the Xiaomi Multifunctional Kettle be washed directly? Can it be put in the dishwasher?
A: The Xiaomi Multifunctional kettle can be washed with water, but it is not a waterproof product. When washing, do not immerse the kettle body and base directly in water, and do not put it in the dishwasher. Just wipe the outer shell of the kettle body and base with a wet cloth.

33. Q: How to use the tea strainer of the Xiaomi Multifunctional Kettle?
A: The steps for using the tea strainer of the Xiaomi Multifunctional Kettle are as follows:
1. Add the appropriate amount of ingredients to the tea strainer as needed, please do not overdo it;
2. Install the tea strainer on the lid of the kettle. Please note that the 4 buckles on the top of the tea strainer must be aligned and buckled into the matching groove of the spout bottom cover, and then buckled in to install the tea strainer in place;
3. Add water to the kettle. The amount of water cannot be higher than the upper water level line or lower than the lower water level line. When boiling soup, the water level cannot be higher than the maximum water level line of the soup to avoid overflow;
4. Put the lid of the kettle with the tea strainer installed back on the kettle, and pay attention that the spout must be aligned with the arc position of the notch of the lid sealing ring;
5. Place the kettle on the base and start function selection.
Note:
If you do not need to filter the ingredients, you can not install the tea strainer.

34. Q: Why does the Xiaomi Multifunctional Kettle rust?
A: 304 stainless steel is a commonly used stainless steel material with good corrosion resistance and is not easy to rust under normal use.

35. Q: Is it normal for scale to form on the bottom of the Xiaomi Multifunctional Kettle after use?
A: After using the Xiaomi Multifunctional Kettle for a period of time, it is completely normal for scale to form on the inner wall of the kettle. This is because the water contains a large amount of minerals such as calcium and magnesium, which are easy to crystallize and deposit on the inner wall of the kettle after heating, forming white scale. The formation of scale does not affect the taste and quality of the tea, so there is no need to worry too much about scale on the kettle.

36. Q: How to clean the scale of the Xiaomi Multifunctional Kettle?
A: It is recommended to clean the Xiaomi Multifunctional Kettle regularly once a week. You can use weak acid substances such as white vinegar and lemon juice to remove the scale, or use a special kettle scale cleaner for cleaning.
When cleaning, you should clean the kettle lid, tea strainer, spout and other parts separately. Do not use detergents containing chemical substances such as bleach, strong acids and alkalis to avoid damage to the kettle.

37. Q: Is there any altitude restriction for the Xiaomi Multifunctional Kettle?
A: The Xiaomi Multifunctional Kettle has a plateau judgment program and can be used normally in high-altitude scenes.

38. Q: Does the Xiaomi Multifunctional Kettle have a kettle-lifting memory function?
A: The Xiaomi Multifunctional Kettle has a 3-minute kettle-lifting memory function. During the heating/cooking process of the kettle, if you lift the kettle and put it back within 3 minutes, the health kettle will continue the heating/cooking mode. If you lift the kettle for more than 3 minutes and put it back, the heating/cooking mode will not continue.

APP related
39. Q: Does the Xiaomi Multifunctional Kettle support networking?
A: The Xiaomi Multifunctional Kettle does not support networking and cannot be controlled using the Mi Home/Xiaomi Home APP.

Troubleshooting
40. Q: What to do if the display of the Xiaomi Multifunctional Kettle does not light after connecting to the power?
A: 1. Please confirm whether the kettle body is not placed in the base;
2. Please confirm whether the selected kettle body is the Xiaomi Multifunctional Kettle body;
4. Check whether the contact between the power socket and the plug is good and the socket is powered normally;
5. If the above operations are not effective, please apply for the after-sales inspection and repair.

41. Q: What to do if the buttons on the Xiaomi Multifunctional Kettle do not respond?
A: If the buttons on the Xiaomi Multifunctional Kettle do not respond, please refer to the steps below:
1. Please check whether the product is powered on;
2. Restart the kettle. After using the kettle for a long time, it can become unresponsive. At this time, you can try to open and close the lid again, and leave the kettle for a while to dissipate heat, and then try to use the buttons of the kettle;
3. If the above methods are not effective, please apply for the after-sales inspection and repair.

42. Q: What to do if the reservation function of the Xiaomi Multifunctional Kettle cannot be completed on time?
A: Please confirm whether the reservation operation is correct:
1. In the standby mode, select the desired mode and press the Schedule button. The display screen will show the cooking time of the current mode and flash;
2. Press the Adjustment button to select the desired reservation time;
3. Press the Start / Cancel button, the reservation is successful, the display screen will show the countdown, and the current mode will complete the cooking at the end of the reservation time;
4. If the reservation function cannot be completed on time without any problems in the above steps, please contact customer service.