During the process of dispensing food, food debris and residue will fall off. The weight of the empty bowl is around 2g, mainly due to the accumulation of food residue on the surface of the bowl during use. The main possible factors will include pets licking the surface of the bowl during feeding, pet food with high water content, high air humidity, and a mixture of dry and wet food. Please try to clean the bowl and dry it. You can use the Mi Home/Xiaomi Home APP or press and hold the dispense button for over 7 seconds for weight calibration.
Note:
When using dry or mixed freeze-dried food, it is recommended to clean the food bowl every 2 to 3 days. If the surrounding environment is humid and poorly ventilated, it is advisable to clean it daily to prevent bacterial growth and impact on the health of your beloved pet.