Why does the gateway sub-device not show the Xiaomi Body Composition Scale S400?
For this issue, you can refer to the following information:
1. Please place the Xiaomi Body Composition Scale S400 next to the gateway device, not more than 10 meters apart;
2. Please check whether the gateway is on and online;
3. Please check whether the gateway device has been updated to the latest firmware version;
4. Please check whether the gateway is bound to the same Xiaomi Account with the Xiaomi Body Composition Scale S400;
5. Try to restart the gateway, unplug the power plug of the gateway and plug it back in.
1. Please place the Xiaomi Body Composition Scale S400 next to the gateway device, not more than 10 meters apart;
2. Please check whether the gateway is on and online;
3. Please check whether the gateway device has been updated to the latest firmware version;
4. Please check whether the gateway is bound to the same Xiaomi Account with the Xiaomi Body Composition Scale S400;
5. Try to restart the gateway, unplug the power plug of the gateway and plug it back in.
Does it help?
Yes
No