What to do if the Xiaomi Smart Camera C300's cloud video doesn't show up or the video list is blank?
For your reference, you can refer to the troubleshooting methods below:
1. Verify the device's network connectivity by attempting to switch to a different network environment;
2. Confirm if the Xiaomi Home Secure subscription is still active;
3. Ensure both the camera firmware and the Mi Home/Xiaomi Home APP are updated to the latest versions;
4. Reboot or reset the camera to troubleshoot any operational issues;
5. Clear the Mi Home/Xiaomi Home APP's background data and attempt the operation again.
1. Verify the device's network connectivity by attempting to switch to a different network environment;
2. Confirm if the Xiaomi Home Secure subscription is still active;
3. Ensure both the camera firmware and the Mi Home/Xiaomi Home APP are updated to the latest versions;
4. Reboot or reset the camera to troubleshoot any operational issues;
5. Clear the Mi Home/Xiaomi Home APP's background data and attempt the operation again.
Does it help?
Yes
No