What to do if the Xiaomi Smart Band 8 cannot be turned on?
For your reference, please follow these troubleshooting steps:
1. Connect the device to the charging cable to activate it for the first use;
2. If the device is completely out of battery and not turned on, charge it for approximately 5 minutes before attempting to power it on;
3. It's recommended to use the provided charging cable for charging;
4. When using a power bank for charging, ensure to use a standard USB adapter for charging;
5. Check for any stains on the metal contacts of the device body/back cover and the charging dock/cable. Use a tissue to wipe them clean. If there's corrosion, use a cotton swab or cloth with alcohol for cleaning;
6. Confirm if the protective films on the charging dock or the device's back cover need to be removed;
7. Ensure the charging cable is inserted correctly into both the device and the power source. Try inserting and reinserting a few times, ensuring a snug fit without force to avoid poor contact;
8. Check if the charging adapter is functioning properly. Try using a different adapter to connect the charging cable and charge the device. Ensure the USB port is providing power;
9. If available, try using another charging cable (or one from the same device model) to see if that helps;
10. Ensure the charging environment temperature is above 10°C for optimal charging;
11. If the device shows no response after prolonged charging, consider contacting the local after-sales service center for further assistance;
12. Please check the condition of the band. It automatically powers off after 30 minutes if not paired, as a protective measure. You can recharge and power it on again for use;
13. To ensure safety during usage, a high-temperature shutdown protection mechanism is integrated. When the temperature is high, the device will prompt an imminent shutdown. After triggering the heat protection shutdown, you can reactivate and restart the device by charging it.
1. Connect the device to the charging cable to activate it for the first use;
2. If the device is completely out of battery and not turned on, charge it for approximately 5 minutes before attempting to power it on;
3. It's recommended to use the provided charging cable for charging;
4. When using a power bank for charging, ensure to use a standard USB adapter for charging;
5. Check for any stains on the metal contacts of the device body/back cover and the charging dock/cable. Use a tissue to wipe them clean. If there's corrosion, use a cotton swab or cloth with alcohol for cleaning;
6. Confirm if the protective films on the charging dock or the device's back cover need to be removed;
7. Ensure the charging cable is inserted correctly into both the device and the power source. Try inserting and reinserting a few times, ensuring a snug fit without force to avoid poor contact;
8. Check if the charging adapter is functioning properly. Try using a different adapter to connect the charging cable and charge the device. Ensure the USB port is providing power;
9. If available, try using another charging cable (or one from the same device model) to see if that helps;
10. Ensure the charging environment temperature is above 10°C for optimal charging;
11. If the device shows no response after prolonged charging, consider contacting the local after-sales service center for further assistance;
12. Please check the condition of the band. It automatically powers off after 30 minutes if not paired, as a protective measure. You can recharge and power it on again for use;
13. To ensure safety during usage, a high-temperature shutdown protection mechanism is integrated. When the temperature is high, the device will prompt an imminent shutdown. After triggering the heat protection shutdown, you can reactivate and restart the device by charging it.
Does it help?
Yes
No