Why can't the Xiaomi Smart Tower Fan (European standard) oscillate in place?

To troubleshoot the issue, please refer to the following steps:
1. It will take some time to find the oscillation angle when the tower fan is turned on for the first time. It can be completed after oscillating about 3 times usually;
2. Check whether the oscillation angle is turned on in the Mi Home/Xiaomi Home APP.
If the problem still exists, it is recommended to go to the after-sales service center for inspection.