Why does the Xiaomi Multifunctional Rice Cooker 1.5L not work after being powered on?

Please follow the methods below to troubleshoot the issue:
1. Ensure that the power cord is securely plugged into both the rice cooker and the power outlet. Check if the power outlet is functioning properly by testing it with another device;
2. Check if there are any water marks or debris on the touch buttons, as these can prevent successful touch operation. Wipe the touch panel gently with a dry cloth to ensure it is clean and dry;
3. Ensure that the lid is properly closed before pressing [Start]. The rice cooker has safety mechanisms that prevent operation if the lid is not securely closed;
4. Look at the display panel for any error codes or messages that might indicate a specific problem. Refer to the user manual to understand and resolve these error codes;
5. Sometimes, performing a simple reset can resolve the issue. Unplug the rice cooker, wait for a few minutes and then plug it back in to see if it starts working;
6. Ensure that the rice cooker is running the latest firmware version.
If the issue persists after trying the above steps, please contact the local after-sales service center for further inspection and assistance.