If your Xiaomi Vacuum Cleaner G20 doesn’t work, please refer to the following troubleshooting methods:
1. Please check whether the battery is fully charged, please connect the device to the adapter for charging. If the battery can not be charged, please contact our official after-sales service in time;
2. Please check whether the airflow and filter element are blocked. If they are, clean the dust suction port, airflow or the filter element;
3. Please check if the filter is not installed or the Dust Compartment is not snapped closed, please install the filter and Dust Compartment correctly and try again;
4. Check whether the motor of the device is damaged. Please contact the after-sales service for further assistance if the motor doesn’t work properly;
5. Check whether the device has any liquid damage. If so, please contact the after-sales service in time.