A: Before the first use, please fully charge the device.
If the suction of your Xiaomi Vacuum Cleaner G20 weakens, here are some steps you can take to troubleshoot and improve its suction performance:
1. Inspect the vacuum cleaner's hose, roller brush, and Dust Compartment for any blockages. Remove any debris, hair, or other obstructions that could be restricting airflow;
2. Dirty or clogged filters can significantly reduce suction power. Check and clean the filter. Please confirm if the filter element has been washed with water. After washing, please let it dry thoroughly before use;
3. Check the roller brush for any tangled hair, threads, or debris that might be affecting its rotation. Clean the roller brush regularly to maintain optimal performance;
4. Inspect the vacuum cleaner's parts, such as seals, gaskets, and brushes, for signs of wear and tear. Replace any worn-out parts as needed to restore suction performance.
If the issue still persists after the above troubleshooting steps, please contact our local official after-sales center for further assistance.