What to do if the video stutters or the image is not synchronized with the sound when viewing the camera screen on the Xiaomi Outdoor Camera BW300?
To troubleshoot the issue, please refer to the following steps:
1. When the video stutters or displays loading frequently, please switch the sharpness of the video to Auto or Smooth mode;
2. When the picture is not synchronized with the sound, please check whether the network that the camera is connected to is normal or not. If the delay is too large, try to exit the video and re-enter;
3. Restart the device to see if it will return to normal;
4. Check whether the memory card is often hot-swappable. Plugging and unplugging the memory card needs to be operated in the case of camera power failure. Often hot-swapping will cause the performance of the memory card to degrade, resulting in abnormal problems in the recorded video;
5. Check whether the memory card reading rate is too low. It is recommended to use a U3-type memory card;
6. Replace the memory card to check if the problem persists.
1. When the video stutters or displays loading frequently, please switch the sharpness of the video to Auto or Smooth mode;
2. When the picture is not synchronized with the sound, please check whether the network that the camera is connected to is normal or not. If the delay is too large, try to exit the video and re-enter;
3. Restart the device to see if it will return to normal;
4. Check whether the memory card is often hot-swappable. Plugging and unplugging the memory card needs to be operated in the case of camera power failure. Often hot-swapping will cause the performance of the memory card to degrade, resulting in abnormal problems in the recorded video;
5. Check whether the memory card reading rate is too low. It is recommended to use a U3-type memory card;
6. Replace the memory card to check if the problem persists.
Does it help?
Yes
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