What to do if the Xiaomi Vacuum Cleaner G20 Lite malfunction?

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For your reference, please check the following details:Common IssueCauseSolutionThe vacuum cleaner does not work.Battery is depleted.Charge the vacuum cleaner before use.The suction opening, air duct, pre-filter, or post-filter is blocked.Check and clean immediately.The filter, pre-filter, or post-filter is not installed in place.Check and install in place.The battery temperature protection is triggered.Wait until the battery temperature returns to normal, then resume use.The suction power reduces.The dust compartment is fully filled, or the pre-filter or the post-filter is blocked.Check and clean immediately.The Brush head is clogged.Clean the brush head.Low battery life.The Battery is not fully charged.Charge the vacuum cleaner before use.The dust compartment is fully filled, or the pre-filter or the post-filter is blocked.Check and clean immediately.The Brush head is clogged.Clean the brush head.The roller brush does not rotate.The roller brush is stuck by foreign objects.Remove any foreign object, and thenresume use.The high-temperature protection for the brush bar's motor is triggered.Wait for the temperature of the brush bar's motor to return to normal before use.The conductive contacts are dirty.Wipe the contacts with a soft and dry cloth and try again.Unable to charge.The power supply being used is not genuine.Only use the genuine power supply to charge the vacuum cleaner.The battery charges slowly.The battery temperature protection is triggered.Wait until the battery temperature returns to normal,then resume use.Troubleshooting: If the vacuum cleaner is not working. The battery level indicator will display an error message. Refer to the table below for troubleshooting.
Error messageCauseSolutionLED 1, LED 2 and LED 3 blink three times simultaneously.Power supply error.Only use the genuine power supply to charge the vacuum cleaner.The battery temperature protection is triggered.Wait for the temperature of the brush bar's motor to return to normal before use.Battery cell error.Contact the after-sales service team.Temperature sensor error.Motor error.LED 1 blinks ten times.Battery Depleted.Only use the genuine power supply to charge the vacuum cleaner.

Common Issue	Cause	Solution
The vacuum cleaner does not work.	Battery is depleted.	Charge the vacuum cleaner before use.
	The suction opening, air duct, pre-filter, or post-filter is blocked.	Check and clean immediately.
	The filter, pre-filter, or post-filter is not installed in place.	Check and install in place.
	The battery temperature protection is triggered.	Wait until the battery temperature returns to normal, then resume use.
The suction power reduces.	The dust compartment is fully filled, or the pre-filter or the post-filter is blocked.	Check and clean immediately.
The suction power reduces.	The Brush head is clogged.	Clean the brush head.
Low battery life.	The Battery is not fully charged.	Charge the vacuum cleaner before use.
	The dust compartment is fully filled, or the pre-filter or the post-filter is blocked.	Check and clean immediately.
	The Brush head is clogged.	Clean the brush head.
The roller brush does not rotate.	The roller brush is stuck by foreign objects.	Remove any foreign object, and then resume use.
	The high-temperature protection for the brush bar's motor is triggered.	Wait for the temperature of the brush bar's motor to return to normal before use.
	The conductive contacts are dirty.	Wipe the contacts with a soft and dry cloth and try again.
Unable to charge.	The power supply being used is not genuine.	Only use the genuine power supply to charge the vacuum cleaner.
The battery charges slowly.	The battery temperature protection is triggered.	Wait until the battery temperature returns to normal,then resume use.

Error message	Cause	Solution
LED 1, LED 2 and LED 3 blink three times simultaneously.	Power supply error.	Only use the genuine power supply to charge the vacuum cleaner.
	The battery temperature protection is triggered.	Wait for the temperature of the brush bar's motor to return to normal before use.
	Battery cell error.	Contact the after-sales service team.
	Temperature sensor error.
	Motor error.
LED 1 blinks ten times.	Battery Depleted.	Only use the genuine power supply to charge the vacuum cleaner.