What should to do if the Xiaomi Robot Vacuum E5 is offline on the Mi Home APP?
If the Xiaomi Robot Vacuum E5 is offline on the Mi Home APP, please refer to the following steps:
1. The APP cannot connect to the Xiaomi Robot Vacuum E5 if it is powered off. Press and hold on the power button to turn it on;
2. The online/offline status of the Xiaomi Robot Vacuum E5 will change depending on the strength of the network signal where the device is located. If the network signal is weak or unstable in the device's location, it will go offline;
3. Check if the Wi-Fi network is functioning properly. You can reset the network or connect to another closer network.
1. The APP cannot connect to the Xiaomi Robot Vacuum E5 if it is powered off. Press and hold on the power button to turn it on;
2. The online/offline status of the Xiaomi Robot Vacuum E5 will change depending on the strength of the network signal where the device is located. If the network signal is weak or unstable in the device's location, it will go offline;
3. Check if the Wi-Fi network is functioning properly. You can reset the network or connect to another closer network.
Does it help?
Yes
No