What to do if the Xiaomi Robot Vacuum E5 gets stuck or tangled during cleaning?
If the Xiaomi Robot Vacuum E5 gets stuck or tangled during cleaning, please check the following troubleshooting methods:
1. When the device works, it will get stuck on household items such as slippers or plastic bags. Please place the main unit in the cleaned area to continue cleaning;
2. If the device encounters jamming during cleaning, please check whether it encounters furniture with a similar height to its body. Please remove the device and restart the cleaning task;
3. The device will get stuck between objects in some narrow spaces. If the gap is less than 32cm, it will be difficult for the robot to escape on its own. You need to assist the device to continue its working;
4. When the main unit works, the side brush will become entangled with power cords or charging cables on the floor. After resolving the entanglement issue, please try to place the main unit back in the nearby cleaned area to resume cleaning.
Note:
It is recommended to tidy up household items before cleaning to avoid the main unit getting stuck or tangled during cleaning.
1. When the device works, it will get stuck on household items such as slippers or plastic bags. Please place the main unit in the cleaned area to continue cleaning;
2. If the device encounters jamming during cleaning, please check whether it encounters furniture with a similar height to its body. Please remove the device and restart the cleaning task;
3. The device will get stuck between objects in some narrow spaces. If the gap is less than 32cm, it will be difficult for the robot to escape on its own. You need to assist the device to continue its working;
4. When the main unit works, the side brush will become entangled with power cords or charging cables on the floor. After resolving the entanglement issue, please try to place the main unit back in the nearby cleaned area to resume cleaning.
Note:
It is recommended to tidy up household items before cleaning to avoid the main unit getting stuck or tangled during cleaning.
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