Xiaomi Aluminum Frame Luggage FAQ

Overview
1. Q: Is the shell of the Xiaomi Aluminum Frame Luggage impact-resistant and dust-proof?
A: The Xiaomi Aluminum Frame Luggage has a fine striped texture design across its entire surface, adding beauty and providing scratch resistance and durability. Unlike PC material known for abrasion resistance, its main advantage is impact resistance. It can bounce back after certain impacts.
It is recommended that you purchase a protective cover for your luggage to prevent accidental or intentional damage during use, especially during the check-in process.
The luggage shell is made of polycarbonate (PC) material, which has the potential to generate static electricity. It is recommended that you wipe the surface of the suitcase shell with a damp cloth to remove any static electricity upon receipt or if left unused for an extended period. This can effectively prevent dust, hair, and other debris from adhering to the surface of the shell.

2. Q: Why is there a concave and sharp surface on the telescopic handle push-button of the Xiaomi Aluminum Frame Luggage?
A: The concave design of the telescopic handle push-button on the Xiaomi Aluminum Frame Luggage is intended to enhance ergonomic usability by conforming to the contours of the fingertip. This design ensures comfortable usage.
It is recommended that you operate the buttons with your thumbs and keep the direction of the thumb fingers in line with the lateral direction of the telescopic handle so that there is no sharpness on the edges.

3. Q: Why does the TSA-approved luggage lock on the Xiaomi Aluminum Frame Luggage have a keyhole but not a key?
A: TSA-approved luggage lock enables customs screeners to use the TSA master key to open TSA-certified suitcases without damage, allowing luggage to pass inspection with speed and ease.
The customs screeners will relock the luggage after inspection. Only the customs screeners hold the master key. They will break the luggage for inspection if there is no TSA-approved luggage lock.
The lock of Xiaomi Aluminum Frame Luggage does not come with a key and is controlled by setting a password.

4. Q: Is there any color difference in the Xiaomi Aluminum Frame Luggage?
A: The pictures of Xiaomi Aluminum Frame Luggage are taken in kind. Due to the different shooting lights and computer monitor resolutions, the picture and the real thing would have a slight color difference, the final physical color shall prevail.

5. Q: Why does the zipper in the middle of the Xiaomi Aluminum Frame Luggage liner not have a pull ring?
A: The zipper in the middle of the luggage liner is used for after-sale maintenance, and the design without a pull ring is to prevent damage to the items inside the luggage. Please do not place items inside during normal use, so as not to cause damage to the items.

6. Q: How to use the separate waterproof bag of Xiaomi Aluminum Frame Luggage?
A: Use the drawstring switch to open like a normal compartment. Please note that the waterproof bag is stitched and the drawstring area is not waterproof. Therefore, be careful not to place excessively wet items that can drip to prevent moisture from seeping out.

7. Q: What can be done if the password of TSA-approved luggage lock for the Xiaomi Aluminum Frame Luggage is forgotten?
A: If you forget your password, you will not be able to reset the combination lock and open the luggage properly.
Therefore, it is essential to remember personal passwords, as forgetting the password will result in the luggage lock being forced open.