Xiaomi Luggage Classic Pro FAQ
1. Q: What is the weight of the Xiaomi Luggage Classic Pro?
A: The weight of a 20-inch product is approximately 3.2kg, a 24-inch product is approximately 4.0kg, a 26-inch product is approximately 4.5kg, and a 28-inch product is approximately 5.0kg.
2. Q: What is the capacity of the Xiaomi Luggage Classic Pro?
A: The capacity of a 20-inch product is approximately 39L, a 24-inch product is approximately 65L, a 26-inch product is approximately 80L, and a 28-inch product is approximately 104L.
3. Q: What are the dimensions of the Xiaomi Luggage Classic Pro?
A: The dimensions of the Xiaomi Luggage Classic Pro are categorized into product body dimensions and product dimensions.
1. The item dimensions of the Xiaomi Luggage Classic Pro are as follows: the 20-inch product measures 515*350*230 mm, the 24-inch product measures 615*415*275 mm, the 26-inch product measures 660*440*290 mm, and the 28-inch product measures 716*485*315 mm;
2. The overall dimensions of the Xiaomi Luggage Classic Pro are as follows: the 20-inch product measures 560*370*230 mm, the 24-inch product measures 665*433*275 mm, the 26-inch product measures 710*456*290 mm, and the 28-inch product measures 768*498*315 mm;
3. The package dimensions of the Xiaomi Luggage Classic Pro are as follows: the 20-inch product measures 580*375*245 mm, the 24-inch product measures 690*440*280 mm, the 26-inch product measures 732*468*297 mm, and the 28-inch product measures 795*513*325 mm.
4. Q: What is the shell material of the Xiaomi Luggage Classic Pro?
A: The shell material of the Xiaomi Luggage Classic Pro is polycarbonate (PC).
The Xiaomi Luggage Classic Pro is made from German-imported polycarbonate (PC) materials, which are also used in the manufacturing of aircraft cabins, transportation vehicles, ships, and electrical appliance housings.
5. Q: Is the case of the Xiaomi Luggage Classic Pro wear-resistant and dustproof?
A: The surface of the case features tiny honeycomb dot ripples for improved scratch-resistance. The horizontal grooves on both sides provide structural support to absorb pressure and impact. To avoid accidental or intentional damage during use, especially during the shipping process, it is recommended that you purchase and use a suitcase cover.
6. Q: Why is the surface of the handle button on the Xiaomi Luggage Classic Pro recessed, and why does it feel sharp when used?
A: The handle button on the Xiaomi Luggage Classic Pro is ergonomically designed with a slightly recessed surface to fit the curve of the fingertip, ensuring comfort during use. It is recommended that you operate the button with your thumb, keeping the thumb aligned with the horizontal direction of the handle to avoid the sharp edge sensation.
7. Q: How to deal with the Xiaomi Luggage Classic Pro that is damaged due to being checked in at the airport?
A: If your luggage is damaged due to violent handling during airport check-in, we suggest that you first visit the airport baggage inquiry counter to process the luggage damage compensation. Additionally, we recommend consulting the after-sales service according to the warranty terms outlined in the product manual.
8. Q: What are the sizes and colors of the Xiaomi Luggage Classic Pro?
A: The Xiaomi Luggage Classic Pro currently comes in four sizes: 20-inch (carry-on size), 24-inch, 26-inch, and 28-inch. The 24-inch, 26-inch, and 28-inch sizes all need to be checked in. Additionally, it has four colors: Black, Blue, Grey, and Green.
9. Q: What style are the wheels of the Xiaomi Luggage Classic Pro?
A: The Xiaomi Luggage Classic Pro features 360° spinner wheels.
10. Q: Why is the shell of the Xiaomi Luggage Classic Pro soft and thin?
A: The shell of the Xiaomi Luggage Classic Pro is made of composite PC material, known for its durability, lightweight, and high impact resistance. You can use it with confidence. If there are any quality issues with your suitcase, you can resolve it through the after-sales terms outlined in the instruction manual.
11. Q: Why does the TSA-approved luggage lock of the Xiaomi Luggage Classic Pro have a keyhole but not a key?
A: The Xiaomi Luggage Classic Pro is equipped with a TSA lock, allowing customers screeners to open your luggage using a TSA-approved luggage key that only customers screeners have.
12. Q: Does the Xiaomi Luggage Classic Pro have a waterproof function?
A: No.
13. Q: Is there any color difference in the Xiaomi Luggage Classic Pro?
A: The pictures are all taken of actual items, however, due to differences in shooting lighting and computer monitor resolution, there are slight color variations between the pictures and the actual items. Please refer to the actual item for the final color accuracy.
14. Q: How to reset the TSA-approved luggage password for the Xiaomi Luggage Classic Pro?
A: Please reset the TSA-approved luggage password according to the instructions in the manual. The password involves privacy, so please keep it safe. After setting it, please remember the password to avoid being unable to open the suitcase due to forgetting the password.
15. Q: Why does the zipper located in the inner lining of the Xiaomi Luggage Classic Pro have no pull ring?
A: The zipper in the inner lining of the suitcase is intended for after-sales maintenance. The lack of a pull ring is to prevent damage to the items inside the case. Please refrain from opening this zipper to place items inside during regular use, as it leads to damage.
16. Q: How long is the warranty for the Xiaomi Luggage Classic Pro? What does the warranty cover?
A: The luggage, excluding damage caused by human or external forces, is covered by a 1-year warranty. During the warranty period, free repairs or replacement of accessories (such as wheels, pull handles, handles, combination locks, etc.) are provided.
17. Q: The issues about returns and exchanges
Without affecting the secondary sale, you can return the goods without any reason within 7 days from the date of receipt. The return postage for non-quality issues is borne by you. If there are invoices and gifts, please return them together.
A: The weight of a 20-inch product is approximately 3.2kg, a 24-inch product is approximately 4.0kg, a 26-inch product is approximately 4.5kg, and a 28-inch product is approximately 5.0kg.
2. Q: What is the capacity of the Xiaomi Luggage Classic Pro?
A: The capacity of a 20-inch product is approximately 39L, a 24-inch product is approximately 65L, a 26-inch product is approximately 80L, and a 28-inch product is approximately 104L.
3. Q: What are the dimensions of the Xiaomi Luggage Classic Pro?
A: The dimensions of the Xiaomi Luggage Classic Pro are categorized into product body dimensions and product dimensions.
1. The item dimensions of the Xiaomi Luggage Classic Pro are as follows: the 20-inch product measures 515*350*230 mm, the 24-inch product measures 615*415*275 mm, the 26-inch product measures 660*440*290 mm, and the 28-inch product measures 716*485*315 mm;
2. The overall dimensions of the Xiaomi Luggage Classic Pro are as follows: the 20-inch product measures 560*370*230 mm, the 24-inch product measures 665*433*275 mm, the 26-inch product measures 710*456*290 mm, and the 28-inch product measures 768*498*315 mm;
3. The package dimensions of the Xiaomi Luggage Classic Pro are as follows: the 20-inch product measures 580*375*245 mm, the 24-inch product measures 690*440*280 mm, the 26-inch product measures 732*468*297 mm, and the 28-inch product measures 795*513*325 mm.
4. Q: What is the shell material of the Xiaomi Luggage Classic Pro?
A: The shell material of the Xiaomi Luggage Classic Pro is polycarbonate (PC).
The Xiaomi Luggage Classic Pro is made from German-imported polycarbonate (PC) materials, which are also used in the manufacturing of aircraft cabins, transportation vehicles, ships, and electrical appliance housings.
5. Q: Is the case of the Xiaomi Luggage Classic Pro wear-resistant and dustproof?
A: The surface of the case features tiny honeycomb dot ripples for improved scratch-resistance. The horizontal grooves on both sides provide structural support to absorb pressure and impact. To avoid accidental or intentional damage during use, especially during the shipping process, it is recommended that you purchase and use a suitcase cover.
6. Q: Why is the surface of the handle button on the Xiaomi Luggage Classic Pro recessed, and why does it feel sharp when used?
A: The handle button on the Xiaomi Luggage Classic Pro is ergonomically designed with a slightly recessed surface to fit the curve of the fingertip, ensuring comfort during use. It is recommended that you operate the button with your thumb, keeping the thumb aligned with the horizontal direction of the handle to avoid the sharp edge sensation.
7. Q: How to deal with the Xiaomi Luggage Classic Pro that is damaged due to being checked in at the airport?
A: If your luggage is damaged due to violent handling during airport check-in, we suggest that you first visit the airport baggage inquiry counter to process the luggage damage compensation. Additionally, we recommend consulting the after-sales service according to the warranty terms outlined in the product manual.
8. Q: What are the sizes and colors of the Xiaomi Luggage Classic Pro?
A: The Xiaomi Luggage Classic Pro currently comes in four sizes: 20-inch (carry-on size), 24-inch, 26-inch, and 28-inch. The 24-inch, 26-inch, and 28-inch sizes all need to be checked in. Additionally, it has four colors: Black, Blue, Grey, and Green.
9. Q: What style are the wheels of the Xiaomi Luggage Classic Pro?
A: The Xiaomi Luggage Classic Pro features 360° spinner wheels.
10. Q: Why is the shell of the Xiaomi Luggage Classic Pro soft and thin?
A: The shell of the Xiaomi Luggage Classic Pro is made of composite PC material, known for its durability, lightweight, and high impact resistance. You can use it with confidence. If there are any quality issues with your suitcase, you can resolve it through the after-sales terms outlined in the instruction manual.
11. Q: Why does the TSA-approved luggage lock of the Xiaomi Luggage Classic Pro have a keyhole but not a key?
A: The Xiaomi Luggage Classic Pro is equipped with a TSA lock, allowing customers screeners to open your luggage using a TSA-approved luggage key that only customers screeners have.
12. Q: Does the Xiaomi Luggage Classic Pro have a waterproof function?
A: No.
13. Q: Is there any color difference in the Xiaomi Luggage Classic Pro?
A: The pictures are all taken of actual items, however, due to differences in shooting lighting and computer monitor resolution, there are slight color variations between the pictures and the actual items. Please refer to the actual item for the final color accuracy.
14. Q: How to reset the TSA-approved luggage password for the Xiaomi Luggage Classic Pro?
A: Please reset the TSA-approved luggage password according to the instructions in the manual. The password involves privacy, so please keep it safe. After setting it, please remember the password to avoid being unable to open the suitcase due to forgetting the password.
15. Q: Why does the zipper located in the inner lining of the Xiaomi Luggage Classic Pro have no pull ring?
A: The zipper in the inner lining of the suitcase is intended for after-sales maintenance. The lack of a pull ring is to prevent damage to the items inside the case. Please refrain from opening this zipper to place items inside during regular use, as it leads to damage.
16. Q: How long is the warranty for the Xiaomi Luggage Classic Pro? What does the warranty cover?
A: The luggage, excluding damage caused by human or external forces, is covered by a 1-year warranty. During the warranty period, free repairs or replacement of accessories (such as wheels, pull handles, handles, combination locks, etc.) are provided.
17. Q: The issues about returns and exchanges
Without affecting the secondary sale, you can return the goods without any reason within 7 days from the date of receipt. The return postage for non-quality issues is borne by you. If there are invoices and gifts, please return them together.
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