Xiaomi Mesh System AX3000 NE FAQ

Product Information
1. Q: What is the basic information about the Xiaomi Mesh System AX3000 NE?
A: 1. Product name: Xiaomi Mesh System AX3000 NE;
2. Product brand: Xiaomi;
3. Product model: RD28.

2. Q: What is the positioning of the Xiaomi Mesh System AX3000 NE?
A: The positioning of the Xiaomi Mesh System AX3000 NE is a cost-effective mid-to-high-end Wi-Fi 6 Whole-Home Mesh System.

3. Q: What are the dimensions of the Xiaomi Mesh System AX3000 NE?
A: The dimensions of the Xiaomi Mesh System AX3000 NE are 89.5mm x 89.5mm x 213.5mm.

4. Q: What colors does the Xiaomi Mesh System AX3000 NE have?
A: The color of the Xiaomi Mesh System AX3000 NE is white.

5. Q: What is the material of the Xiaomi Mesh System AX3000 NE?
A: The material of the Xiaomi Mesh System AX3000 NE is plastic.

6. Q: What are the package contents of the Xiaomi Mesh System AX3000 NE?
A: 1. Xiaomi Mesh System AX3000 NE (1-pack): 1*Router, 1*Power adaptor, 1*Network cable, 1*User manual, 1*Warranty notice;
2. Xiaomi Mesh System AX3000 NE (2-pack): 2*Router, 2*Power adaptor, 1*Network cable, 1*User manual, 1*Warranty notice.

7. Q: What is the warranty period of the Xiaomi Mesh System AX3000 NE?
A: The warranty period of the Xiaomi Mesh System AX3000 NE is one year.

Hardware Configuration
1. Q: What are the main chips of the Xiaomi Mesh System AX3000 NE?
A: The Xiaomi Mesh System AX3000 NE is equipped with IPQ5018 + QCN6102 + YT9215S main chips.

2. Q: What is the RAM of the Xiaomi Mesh System AX3000 NE?
A: The Xiaomi Mesh System AX3000 NE comes with a 256MB RAM.

3. Q: What is the ROM of the Xiaomi Mesh System AX3000 NE?
A: The Xiaomi Mesh System AX3000 NE comes with a 128MB ROM.

4. Q: What is the 5G FEM specification of the Xiaomi Mesh System AX3000 NE?
A: The Xiaomi Mesh System AX3000 NE comes with 2 RTC66568HE 5G FEM (Front-end Modules).

5. Q: What is the 2.4G FEM specification of the Xiaomi Mesh System AX3000 NE?
A: The Xiaomi Mesh System AX3000 NE comes with 2 QPF4211 2.4G FEM (Front-end Modules).

6. Q: How many Ethernet ports does the Xiaomi Mesh System AX3000 NE have?
A: The Xiaomi Mesh System AX3000 NE is equipped with 4 GE (Gigabit Ethernet) WAN/LAN adaptive ports (10/100/1000 Mbps WAN/LAN auto-sensing port).

7. Q: How many antennas does the Xiaomi Mesh System AX3000 NE have?
A: The Xiaomi Mesh System AX3000 NE is equipped with 2*2.4G + 2*5G + 1*NFC high-performance antennas.

8. Q: Does the Xiaomi Mesh System AX3000 NE support NFC?
A: Yes. The Xiaomi Mesh System AX3000 NE supports NFC.

9. Q: How many indicators does the Xiaomi Mesh System AX3000 NE have?
A: The Xiaomi Mesh System AX3000 NE comes with 1 indicator, used for instructing system and internet status at the same time.

10. Q: What are the buttons on the Xiaomi Mesh System AX3000 NE?
A: The Xiaomi Mesh System AX3000 NE comes with a reset/mesh 2-in-1 button.

11. Q: How many power ports does the Xiaomi Mesh System AX3000 NE have?
A: The Xiaomi Mesh System AX3000 NE comes with 1 power port.

12. Q: What are the protocol standards of the Xiaomi Mesh System AX3000 NE?
A: The protocol standards of the Xiaomi Mesh System AX3000 NE are IEEE 802.11a/b/g/n/ac/ax and IEEE 802.3/3u/3ab.

13. Q: What is the power adapter specification of the Xiaomi Mesh System AX3000 NE?
A: The power adapter specification of the Xiaomi Mesh System AX3000 NE is 12V/1A.

Wireless Specifications
1. Q: What are the Wi-Fi bands of the Xiaomi Mesh System AX3000 NE?
A: The Xiaomi Mesh System AX3000 NE comes with a dual-band of 2.4 GHz Wi-Fi (574 Mbps) and 5 GHz Wi-Fi (2402 Mbps).

2. Q: What are the Wi-Fi standards of the Xiaomi Mesh System AX3000 NE?
A: The Xiaomi Mesh System AX3000 NE comes with the 2*2 MIMO technology with Wi-Fi standards of 574 Mbps (802.11ax) and 2402 Mbps (802.11ax).

3. Q: What Wi-Fi channels does the Xiaomi Mesh System AX3000 NE support?
A: 1. 2.4G Wi-Fi: CH1-CH13 (Default selection: CH1~CH11);
2. 5G Wi-Fi: Band 1, 2, 3 (Default selection: Mesh BH frequency band).

4. Q: What are the modulation specifications of the Xiaomi Mesh System AX3000 NE support?
A: 1. 11b: DSSS: DBPSK (1Mbps), DQPSK (2Mbps), CCK (5.5/11Mbps);
2. 11a/g: OFDM: BPSK (6/9Mbps), QPSK (12/18Mbps), 16QAM (24/36Mbps), 64QAM (48/54Mbps);
3. 11n: MIMO-OFDM: BPSK, QPSK, 16QAM, 64QAM, 256QAM;
4. 11ac: MIMO-OFDM: BPSK, QPSK, 16QAM, 64QAM, 256QAM;
5. 11ax: MIMO-OFDM: BPSK, QPSK, 16QAM, 64QAM, 256QAM, 1024QAM.

Software Specifications
1. Q: What operating systems does the Xiaomi Mesh System AX3000 NE support?
A: The Xiaomi Mesh System AX3000 NE supports Windows XP, macOS Sierra, iOS 11, Android 7.0 and above.

2. Q: What dial modes does the Xiaomi Mesh System AX3000 NE support?
A: The Xiaomi Mesh System AX3000 NE supports dynamic IP, static IP, and PPPoE.

3. Q: Does the Xiaomi Mesh System AX3000 NE support IPv6?
A: Yes. The Xiaomi Mesh System AX3000 NE supports IPv6.

4. Q: Does the Xiaomi Mesh System AX3000 NE support work mode switching (AP, RE)?
A: Yes. The Xiaomi Mesh System AX3000 NE supports AP (wired relay).

5. Q: Does the Xiaomi Mesh System AX3000 NE support MAC address clone?
A: Yes. The Xiaomi Mesh System AX3000 NE supports MAC address clone.

6. Q: Does the Xiaomi Mesh System AX3000 NE support Wi-Fi dual-band integration?
A: Yes. The Xiaomi Mesh System AX3000 NE supports Wi-Fi dual-band integration.

7. Q: Does the Xiaomi Mesh System AX3000 NE support the Wi-Fi encryption method?
A: Yes. The Xiaomi Mesh System AX3000 NE supports WPA3, WPA3/WPA2 hybrid, WPA/WPA2 hybrid, WPA2, and no encryption methods.

8. Q: What bandwidth does the Xiaomi Mesh System AX3000 NE support?
A: 1. 2.4G supports automatic/20MHz/40MHz;
2. 5G supports automatic/20MHz/40MHz/80MHz/160MHz.

9. Q: Does the Xiaomi Mesh System AX3000 NE support access networks?
A: Yes. The Xiaomi Mesh System AX3000 NE supports access networks.

10. Q: Does the Xiaomi Mesh System AX3000 NE support OFDMA/MU-MIMO/Beamforming?
A: Yes. The Xiaomi Mesh System AX3000 NE supports OFDMA/MU-MIMO/Beamforming.

11. Q: Does the Xiaomi Mesh System AX3000 NE support the black and white list?
A: Yes. The Xiaomi Mesh System AX3000 NE supports a black and white list with 32 entries in maximum.

12. Q: Does the Xiaomi Mesh System AX3000 NE support changing time zone?
A: Yes. The Xiaomi Mesh System AX3000 NE supports all selectable time zones.

13. Q: Does the Xiaomi Mesh System AX3000 NE support changing time?
A: Yes. The Xiaomi Mesh System AX3000 NE supports manual selection and automatic synchronization of local time.

14. Q: Does the Xiaomi Mesh System AX3000 NE support software upgrade?
A: Yes. The Xiaomi Mesh System AX3000 NE supports local upgrades and software push upgrades.

15. Q: Does the Xiaomi Mesh System AX3000 NE support backup and recovery?
A: Yes. The Xiaomi Mesh System AX3000 NE supports the backup of configuration files to the local location.

16. Q: Does the Xiaomi Mesh System AX3000 NE support QoS?
A: Yes. The Xiaomi Mesh System AX3000 NE supports complete QoS.

17. Q: Does the Xiaomi Mesh System AX3000 NE support port forwarding?
A: Yes. The Xiaomi Mesh System AX3000 NE supports a maximum of 16 entries.

18. Q: Does the Xiaomi Mesh System AX3000 NE support DDNS?
A: Yes. The Xiaomi Mesh System AX3000 NE supports Peanut Shell, Public Cloud, DynDNS, and No-IP.

19. Q: Does the Xiaomi Mesh System AX3000 NE support VPN?
A: Yes. The Xiaomi Mesh System AX3000 NE supports VPN.

20. Q: Does the Xiaomi Mesh System AX3000 NE support DHCP server?
A: Yes. The Xiaomi Mesh System AX3000 NE supports DHCP server. The default management IP address is 192.168.31.1.

21. Q: Does the Xiaomi Mesh System AX3000 NE support work logs?
A: Yes. The Xiaomi Mesh System AX3000 NE supports uploading to the server.

22. Q: Does the Xiaomi Mesh System AX3000 NE support parental control?
A: No. The Xiaomi Mesh System AX3000 NE doesn’t support parental control.

23. Q: Does the Xiaomi Mesh System AX3000 NE support game acceleration?
A: No. The Xiaomi Mesh System AX3000 NE doesn’t support game acceleration.

24. Q: Does the Xiaomi Mesh System AX3000 NE support LAN gaming acceleration?
A: Yes. The Xiaomi Mesh System AX3000 NE supports Xiaomi smartphone LAN game acceleration.

25. Q: Does the Xiaomi Mesh System AX3000 NE support Mesh?
A: Yes. The Xiaomi Mesh System AX3000 NE supports Mesh network with Wi-Fi 6 and Wi-Fi 7 series public version product group.

26. Q: Does the Xiaomi Mesh System AX3000 NE support the AIoT distribution network?
A: No. The Xiaomi Mesh System AX3000 NE doesn’t support the AIoT distribution network.

27. Q: Does the Xiaomi Mesh System AX3000 NE support Hidden SSID Change Synchronization?
A: Yes. The Xiaomi Mesh System AX3000 NE supports Hidden SSID Change Synchronization.

28. Q: Does the Xiaomi Mesh System AX3000 NE support Hidden SSID Device Discovery?
A: Yes. The Xiaomi Mesh System AX3000 NE supports Hidden SSID Device Discovery.

29. Q: Does the Xiaomi Mesh System AX3000 NE support network diagnosis?
A: Yes. The Xiaomi Mesh System AX3000 NE supports network diagnosis.

30. Q: Does the Xiaomi Mesh System AX3000 NE support Firewalls?
A: Yes. The Xiaomi Mesh System AX3000 NE supports Firewalls.

31. Q: Does the Xiaomi Mesh System AX3000 NE support scheduled restart?
A: Yes. The Xiaomi Mesh System AX3000 NE supports scheduled restart.

32. Q: Does the Xiaomi Mesh System AX3000 NE support USB 3.0?
A: No. The Xiaomi Mesh System AX3000 NE doesn’t support USB 3.0.

33. Q: What management applications does the Xiaomi Mesh System AX3000 NE support?
A: The Xiaomi Mesh System AX3000 NE supports Web, Mi Home/Xiaomi Home App (Android, iOS).

Working Environment
1. Q: What is the operating temperature of the Xiaomi Mesh System AX3000 NE?
A: The operating temperature of the Xiaomi Mesh System AX3000 NE is 0~40℃.

2. Q: What is the storage temperature of the Xiaomi Mesh System AX3000 NE?
A: The storage temperature of the Xiaomi Mesh System AX3000 NE is -40~70℃.

3. Q: What is the operating humidity of the Xiaomi Mesh System AX3000 NE?
A: The operating humidity of the Xiaomi Mesh System AX3000 NE is 10%~90% RH (non-condensing).

4. Q: What is the storage humidity of the Xiaomi Mesh System AX3000 NE?
A: The storage humidity of the Xiaomi Mesh System AX3000 NE is 5%~90% RH (non-condensing).