POCO Pad Risk Warning FAQ
1. Q: Why the POCO Pad can't be turned on after being idle and charged for a while?
A: The POCO Pad is equipped with a large 10000mAh battery. If the battery level drops to a point where the device cannot be turned on after being idle for a while, it should be charged for about 20 minutes before it can be turned on normally. This is a normal phenomenon, so please feel free to use it.
2. Q: When recording in the default M4A format, why does a slight popping sound occur intermittently when playing back at 0.5x speed, with a 3-second fast-forward?
A: This issue arises from invoking Google's native interface. It is a product design, so please feel free to use it.
3. Q: During voice/video calls on WhatsApp, Line, and other third-party social Apps, why the other party can’t hear any voice briefly when adjusting the buttons of the 3.5 American standard earphones on the POCO Pad?
A: To avoid noise interference caused by adjusting the earphone buttons, the other party will not hear any voice briefly. This is a normal phenomenon, so please feel free to use it.
4. Q: Why are there white lines along the edges of the hair in photos taken with the rear camera of the POCO Pad in backlighting conditions?
A: It is a normal optical phenomenon that there is the appearance of grayish areas and lines along the edges of the hair in strong backlight conditions. Please adjust the shooting angle and take photos in suitable lighting conditions.
5. Q: Why does the screen of the POCO Pad flicker?
A: The POCO Pad features an LCD screen with IGZO oxide, which has a low leakage current and is less prone to static discharge. If there are flickers on the screen, it is expected to dissipate within a short period and will not affect functions. Please feel free to use it.
6. Q: Why is the charging speed of the POCO Pad slow?
A: The POCO Pad supports fast charging up to 33W with a battery capacity of 10000mAh. It is recommended to use the original charger for optimal charging performance. Additionally, to prevent affecting the charging speed due to temperature rise, it's advised to avoid using the device while charging.
7. Q: Why does the POCO Pad lag when using GPU-intensive Apps (Weather App, games, etc.)?
A: If there are many layers in the scene and the relevant layers are all synthesized through GPU, it will cause high GPU pressure. At the same time, it will also increase the GPU load to ensure a display effect of 2K resolution. Please rest assured that we will continuously optimize the product while ensuring clear visuals with the 2K resolution screen.
8. Q: Why does the POCO Pad lag when using floating windows?
A: If there are many layers in the scene and the relevant layers are all synthesized through GPU, it will cause high GPU pressure. At the same time, it will also increase the GPU load to ensure a display effect of 2K resolution. Please rest assured that we will continuously optimize the product while ensuring clear visuals with the 2K resolution screen.
9. Q: Why there is noise in the screen of the POCO Pad when the screen is turned on?
A: There will be a capacitive piezoelectric effect during the working process of the screen, which will produce mechanical vibration that will cause screen noise. Please rest assured that the mobile phone has undergone strict professional inspection before leaving the factory, so please feel free to use it.
10. Q: Why does WhatsApp prompt overexposure when using a flashlight to shoot images in a dark environment?
A: Overexposure only occurs when taking close-up photos in dark light conditions with the automatic flashlight. It does not affect the normal usage. At the same time, it is recommended to submit user feedback on WhatsApp.
A: The POCO Pad is equipped with a large 10000mAh battery. If the battery level drops to a point where the device cannot be turned on after being idle for a while, it should be charged for about 20 minutes before it can be turned on normally. This is a normal phenomenon, so please feel free to use it.
2. Q: When recording in the default M4A format, why does a slight popping sound occur intermittently when playing back at 0.5x speed, with a 3-second fast-forward?
A: This issue arises from invoking Google's native interface. It is a product design, so please feel free to use it.
3. Q: During voice/video calls on WhatsApp, Line, and other third-party social Apps, why the other party can’t hear any voice briefly when adjusting the buttons of the 3.5 American standard earphones on the POCO Pad?
A: To avoid noise interference caused by adjusting the earphone buttons, the other party will not hear any voice briefly. This is a normal phenomenon, so please feel free to use it.
4. Q: Why are there white lines along the edges of the hair in photos taken with the rear camera of the POCO Pad in backlighting conditions?
A: It is a normal optical phenomenon that there is the appearance of grayish areas and lines along the edges of the hair in strong backlight conditions. Please adjust the shooting angle and take photos in suitable lighting conditions.
5. Q: Why does the screen of the POCO Pad flicker?
A: The POCO Pad features an LCD screen with IGZO oxide, which has a low leakage current and is less prone to static discharge. If there are flickers on the screen, it is expected to dissipate within a short period and will not affect functions. Please feel free to use it.
6. Q: Why is the charging speed of the POCO Pad slow?
A: The POCO Pad supports fast charging up to 33W with a battery capacity of 10000mAh. It is recommended to use the original charger for optimal charging performance. Additionally, to prevent affecting the charging speed due to temperature rise, it's advised to avoid using the device while charging.
7. Q: Why does the POCO Pad lag when using GPU-intensive Apps (Weather App, games, etc.)?
A: If there are many layers in the scene and the relevant layers are all synthesized through GPU, it will cause high GPU pressure. At the same time, it will also increase the GPU load to ensure a display effect of 2K resolution. Please rest assured that we will continuously optimize the product while ensuring clear visuals with the 2K resolution screen.
8. Q: Why does the POCO Pad lag when using floating windows?
A: If there are many layers in the scene and the relevant layers are all synthesized through GPU, it will cause high GPU pressure. At the same time, it will also increase the GPU load to ensure a display effect of 2K resolution. Please rest assured that we will continuously optimize the product while ensuring clear visuals with the 2K resolution screen.
9. Q: Why there is noise in the screen of the POCO Pad when the screen is turned on?
A: There will be a capacitive piezoelectric effect during the working process of the screen, which will produce mechanical vibration that will cause screen noise. Please rest assured that the mobile phone has undergone strict professional inspection before leaving the factory, so please feel free to use it.
10. Q: Why does WhatsApp prompt overexposure when using a flashlight to shoot images in a dark environment?
A: Overexposure only occurs when taking close-up photos in dark light conditions with the automatic flashlight. It does not affect the normal usage. At the same time, it is recommended to submit user feedback on WhatsApp.
Does it help?
Yes
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