Solution:
error code | cause of issue | Solution |
No lid detected | The lid is not in place or the lid is not locked | Please put the lid on and press it firmly and try again |
No mixing bowl detected | No pan or pan not in place | Please align the position and put it into the mixing bowl and try again |
E-03 | Over voltage protection | Automatic recovery after normal voltage |
E-04 | low voltage protection | Automatic recovery after normal voltage |
E-05 | Bottom sensor high temperature alarm | Automatic recovery after temperature drop |
E-07 | IGBT high temperature alarm | Automatic recovery after temperature drop |
E-08 | IGBT sensor damage | Please contact the after-sales service for repair |
E-10 | Bottom sensor damaged | Please contact the after-sales service for repair |
E-11 | Abnormal heating communication | Please contact the after-sales service for repair |
E-12 | Coil disc detection open circuit | Please contact the after-sales service for repair |
E-13 | Cup not locked in place | Please align the position and put it into the mixing bowl and try again |
E-16 | Motor overcurrent protection | Empty the mixing bowl and restart or contact after-sales service for repair |
E-17 | Motor high voltage protection | Please contact the after-sales service for repair |
E-18 | Motor low voltage protection | Please contact the after-sales service for repair |
E-19 | Motor phase loss protection | Please contact the after-sales service for repair |
E-20 | Motor stall protection | Empty the mixing bowl and restart or contact after-sales service for repair |
E-21 | Motor temperature is too high | Automatic recovery after temperature drop |
E-22 | Motor sensor open circuit | Please contact the after-sales service for repair |
E-23 | Motor sensor short circuit | Please contact the after-sales service for repair |
E-24 | MOS tube temperature is too high | Automatic recovery after temperature drop |
E-25 | MOS tube temperature sensor short circuit | Please contact the after-sales service for repair |
E-26 | MOS tube temperature sensor short circuit | Please contact the after-sales service for repair |
E-27 | Abnormal motor communication | Please contact the after-sales service for repair |
E-28 | Abnormal cooling fan | Please contact the after-sales service for repair |
E-29 | Abnormal weighing communication | Please contact the after-sales service for repair |
E-30 | Android communication exception | Please contact the after-sales service for repair |
Does it help?