Why does Xiaomi TV restart frequently?

Solution:

Xiaomi TV restarts frequently. It may be related to the software. And need to analyze according to the troubleshooting plan:

1. Grab U disk logs;

2. Check ow often and when this problem occurs, or how many times it has occurred, when did it occur, and how long has the problem lasted;

3. Whether there has been an updated software recently, and whether this problem occurs after updating the software;

4. In which use scenarios have you restarted and what operations were you doing?

5. Whether the TV can be used normally after restarting, and whether it restarts repeatedly;

6. Check if the TV has software can update;

7. Check whether the TV has a large number of three-party applications installed, and if so, take pictures;

8. Whether the TV can be cleared or restored to factory settings (be sure to take the U disk log before this operation);

9. If no effective logs can be caught at the site, please upload logs independently to ensure that you can upload valid logs and provide timely feedback when you encounter problems.