Xiaomi Handheld Garment Steamer FAQ
Overview
1. Q: What is Xiaomi Handheld Garment Steamer's introduction?
A: Xiaomi Handheld Garment Steamer body is made of PC+ABS material, and the plate is die-casting aluminum plate. Compared with ordinary plates such as plastic plates and stainless steel plates, the plate of die-casting aluminum material not only integrates the advantages of heating and relatively constant temperature but is also more effective for pressing and ironing stubborn wrinkles. Die-casting aluminum plate also facilitates secondary heating of the plate, and has a higher steam drying rate, so as to avoid condensing water and iron garments without wetting, while firmly locking temperature enduringly, easy to shape. With a net weight of about 730g only, the whole apparatus is designed with a comfortable ironing angle in the handle and body, convenient for ironing and your hands are not tired pressing for a long time. It is also foldable and easily stored. The ample steam instantly infiltrates fabrics, softening while ironing. You may opt for flat ironing or hanging ironing, and indulge in the hassle-free ironing experience. Thanks to the long-endurance large water tank, you can iron about 6 shirts each time. Based on an optimized water absorption structure, it solves the problem of steam shortage during flat ironing, ensuring no residual water in the water tank. While you do the ironing, bacteria, and mites are also removed with a removal rate up to 99.99%.
2. Q: What is the main function of Xiaomi Handheld Garment Steamer?
A: This product mainly plays the function of ironing out wrinkles on garments and removing bacteria and mites while getting rid of wrinkles.
3. Q: Since Xiaomi Handheld Garment Steamer is foldable, will the joint between the handle and body shake?
A: It will not shake. The folding joint is properly treated and very secure, easy to carry outside.
4. Q: Does Xiaomi Handheld Garment Steamer display temperature? Is there an intelligent temperature control function?
A: This product does not display temperature, but with intelligent temperature control on the plate, you may iron without worry.
5. Q: What is the principle of the heating system on the Xiaomi Handheld Garment Steamer?
A: This product vaporizes the steam twice under high temperatures and has a higher steam drying rate, so as to avoid condensing water and iron garments without wetting, while firmly locking temperature enduringly, and easy to shape.
6. Q: Does Xiaomi Handheld Garment Steamer have powerful steam?
A: This product is full of fine steam in real-time.
7. Q: What is the safety protection function of the Xiaomi Handheld Garment Steamer?
A: It has double protection of overheat protection fuse and temperature control. When the temperature is higher than the safe range, protection is enabled, and electric circuit is automatically cut off to ensure the safety of use.
8. Q: Can I bring the Xiaomi Handheld Garment Steamer to the plane?
A: Follow the airline rules.
9. Q: Can I use the Xiaomi Handheld Garment Steamer in the dormitory?
A: Please confirm the dormitory power limit before use. You can use it, if not beyond this limit.
10. Q: Do I need to dry the Xiaomi Handheld Garment Steamer after ironing?
A: No, this product converts into steam after secondary heating, this steam is dry steam, and the garments are still dry and comfortable after ironing.
11. Q: Is there an automatic cleaning function on the Xiaomi Handheld Garment Steamer?
A: No.
12. Q: Can I adjust the Xiaomi Handheld Garment Steamer?
A: There is no gear adjustment, but two ironing modes: dry ironing mode and wet ironing mode.
Product Introduction & Use
1. Q: Can you introduce the Xiaomi Handheld Garment Steamer briefly?
A: For your reference, the specific part of the Xiaomi Handheld Garment Steamer is as below:
1. Steam Button;
2. Steam Outlet;
3. Ironing Plate;
4. Indicator;
5. Water Tank Installation Port;
6. Water Tank Cover.
Here are the indicator status description as below:
1. When the device is heating, the indicator blinks in white;
2. The white light is always on indicating heating is completed.
2. Q: How to fill water in the water tank of the Xiaomi Handheld Garment Steamer?
A: 1. Installing/removing the water tank: Install the water tank onto the installation port at the rear of garment steamer, and rotate it clockwise into place. Rotate the water tank counterclockwise to remove it;
2. Filling the water in water tank: Open the water tank cover, and add purified water to the tank. Close the water tank cover tightly after adding water.
Note:
1. To prolong the service life of the garment steamer, it is recommended to use purified water to prevent the build-up of scale and the spray of white powder;
2. Ensure the water tank cover is tightly closed to avoid water overflow. Otherwise, it may cause electric shocks or damage to the garment steamer;
3. Operating the garment steamer with an empty or improperly installed water tank will cause the noise of water pumping to become louder during use.
3. Q: Can I add tap water to the Xiaomi Handheld Garment Steamer?
A: To prolong the service life of the garment steamer, it is recommended to add purified water to the tank to prevent the build-up of scale and the spray of white powder.
4. Q: What is the reason for the water leakage of the Xiaomi Handheld Garment Steamer's water tank?
A: Check whether the water tank is covered tightly, or see whether the seal ring is aging, as these will all cause water leakage.
5. Q: What are the safety instructions for power cord and power plug of the Xiaomi Handheld Garment Steamer?
A: For your reference, here are some safety instructions to pay attention to:
1. When the power plug inserted into the socket is loose, the power cord or the power plug is damaged or hot, please do not use, otherwise it may cause burns and scalds, electric shock or fire due to a short circuit;
2. Please do not insert or remove the power plug with wet hands, otherwise it may cause electric shock and injury. Please do not use it when the power cord is bound. Otherwise, it may cause electric shock or fire due to a short circuit;
3. Please do not destroy, modify, forcibly bend, pull or twist the power cord, place heavy objects on the power cord, or squeeze the power cord, otherwise it may cause electric shock or fire due to a short circuit;
4. When removing the power plug, please pull the power cord, and please hold the power plug to remove it, otherwise it may cause the power cord to break, resulting in burns and scalds, electric shock, or cause fire due to a short circuit;
5. Fully insert the power plug, please make sure to use 220V~ voltage and please do not use a power socket or circuit beyond the load, otherwise it may cause electric shock or fire due to short circuit;
6. If the power cord is damaged, replace it with the manufacturer, its repair department or professionals in a similar department, so as to avoid danger. Please make sure to remove the power plug when adding water, cleaning, and stopping the steamer.
6. Q: How do I turn on the Xiaomi Handheld Garment Steamer for use?
A: Upon completion of filling the water tank with water and installation, the apparatus will automatically begin to heat up after plugging in power. After heating, you may do dry ironing directly without pressing the steam button; long pressing the steam button, the garment steamer will spray steam, and you may iron garments with the steam.
7. Q: What are the functions of the button on the Xiaomi Handheld Garment Steamer?
A: There is only one steam button on the handle, and after you press it, the steam is out. After heating is completed, the indicator is white and constantly on, and you may start to use it.
Note:
Do not press the steam button while turning on the steamer and heating, so as to prevent water spray from causing burns and scalds.
8. Q: Do I need to press the button of the Xiaomi Handheld Garment Steamer all along when using it?
A: In dry ironing mode, after heating of this production, you may iron garments using the ironing plate, without pressing the steam button. In wet ironing mode, after turning on the steamer and heating, press the steam button, and the garment steamer will spray steam and start ironing garments.
9. Q: Why the Xiaomi Handheld Garment Steamer does not generate steam?
A: First, check whether there is water in the water tank, and next, check whether the water tank is installed properly.
10. Q: How is the Xiaomi Handheld Garment Steamer indicator displayed?
A: After turning on the steamer, this product begins to heat, and the indicator blinks white; after heating is completed, the indicator is white and constantly on, and you may start to use it. When using, if the temperature declines, this product will be reheated, and the indicator will blink white, not affecting normal use.
11. Q: What is the reason for Xiaomi Handheld Garment Steamer's indicator being off?
A: Check whether the power supply is connected or whether the power socket is plugged tightly.
12. Q: What is the reason for the abnormal sound on the Xiaomi Handheld Garment Steamer when working?
A: Check whether water runs out in the water tank or water tank is not properly installed. It is a normal phenomenon if the water pump makes a sound when working.
13. Q: Does the Xiaomi Handheld Garment Steamer's steam smell odor?
A: No, but after you finish ironing, please remember to remove the water tank and empty the residual water, continually heat the garment steamer, while long pressing the steam button until no more steam discharge, then release the steam button and remove the power plug. It is recommended that you regularly rinse the water tank and entirely dry the tank to prevent build-up of scale.
14. Q: Can I iron with the Xiaomi Handheld Garment Steamer directly touching the garments? What garment materials cannot be ironed?
A: Except for a few materials, the product plate is coated with ceramic glaze for smooth pushing and ironing, without damaging the garments. However, please do not iron leather fabrics; when ironing wool or synthetic fabrics, iron their back to avoid glossy strips; when ironing silk fabrics, put a soft cloth or towel on top of them for heat insulation ironing, so as to avoid plate touching the silk fabrics directly and causing damage.
15. Q: How many garments can I iron with the Xiaomi Handheld Garment Steamer at a time?
A: You can iron 6 shirts normally, but the specific number of ironing pieces varies depending on different operation approaches and environments.
16. Q: Is the Xiaomi Handheld Garment Steamer loud during use?
A: When dry ironing function is applied, you directly use the ironing plate to iron clothes without sound. When wet ironing function is used, the sound of pumping water is a normal phenomenon. If there is water in the tank, the pumping sound is smaller; if not, it is empty pumping at this time, and the pump sound is louder. Please add water in a timely manner!
17. Q: Shall I iron with an ironing board when using the Xiaomi Handheld Garment Steamer?
A: No, just iron on a flat surface. We also support vertical hanging ironing.
18. Q: How to place the Xiaomi Handheld Garment Steamer during ironing?
A: If you need to pause ironing or cool it down after ironing, please place the product on a flat surface at an angle below. The ironing plate and the plastic components around it are relatively hot. Please do not touch them with your hands to prevent burns and scalds.
Note:
1. Do not store the garment steamer before cooling it down completely to avoid damage;
2. Do not store the power cord when it is twisted; otherwise, the power cord may break, leading to burns, electric shocks, or fire due to short circuits.
19. In case of water stains on the Xiaomi Handheld Garment Steamer after ironing, do I need to dry them?
A: No, this product converts into steam after secondary heating, this steam is dry steam, and the garments are still dry and comfortable after ironing.
20. Q: Will the Xiaomi Handheld Garment Steamer generate scale after long use?
A: After long use, it will generate a small amount of scale. To prolong the service life of garment steamer, it is recommended to add purified water to the tank when using. During daily maintenance, it is recommended that you regularly clean and descale, rinse the tank with water to remove residues in the tank, empty and dry the tank after cleaning to prevent build-up of scale. Before each ironing, it is recommended to let the apparatus empty spray for a while, so that the residual scale inside the apparatus is fully cleaned by high-temperature steam.
21. Q: How to deal with the residual water after ironing with Xiaomi Handheld Garment Steamer?
A: You may continue to heat, long press the wet ironing button to let the steam out continuously, turn off the steamer and remove the power cord until no more steam out, and put it away after natural cooling. (Cooling takes about 1 hour, and please put it away after ensuring complete cooling to avoid burns and scalds)
22. Q: Can Xiaomi Handheld Garment Steamer be plugged in power at all times?
A: To ensure safety, it is recommended to unplug the socket and cut off the power after each use.
23. Q: How to put away the Xiaomi Handheld Garment Steamer after ironing?
A: After unplugging the power cord and turning off the steamer, please wait for about 1 hour, and then put away the garment steamer after it is fully cooled. You may fold the handle when putting it away.
24. Q: What are the use and storage instructions of the Xiaomi Handheld Garment Steamer?
A: The following precautions for your reference:
1. Avoid the garment steamer falling or hitting it strongly. If the garment steamer falls, resulting in visible traces of damage or leakage phenomenon, please do not use it to prevent potential electric shock or fire due to short circuit;
2. Please do not use when the ironing plate is damaged, otherwise the garments may be worn or scratched by the ironing plate;
3. Please do not add hot water, detergent, perfume, starch or other chemicals in the water tank, otherwise the water tank will be deformed, and it may lead to explosion or fire due to short circuit;
4. Please do not use with wet hands to prevent potential electric shock or fire due to short circuit;
5. When using, the ironing plate and the plastic components around it are relatively hot. Please do not touch them with your hands to prevent burns and scalds;
6. When using, the ironing plate will emit hot steam. Please do not point the steamer toward people or pets, etc., and please pay attention to keeping a safe distance from kids, infants, pets and more, so as to avoid steam burns and scalds;
7. Please do not block or insert foreign matters into the steam outlet, otherwise it may cause burns and scolds, electric shock or fire due to short circuit. When ironing garments, please do not stay on the surface of garments for a long time;
8. Please do not immerse the garment steamer in water;
9. After steam ironing, residual water droplets may flow out of the pipe of steamer. To avoid burns and scalds, please do not touch it;
10. Please do not wind power cord around the steamer when storing, otherwise the power cord may break, leading to electric shock or fire due to short circuit;
11. Please store it out of the reach of kids and infants, do not play with the product as a toy, and please supervise kids to keep them far away from it when using, otherwise it may cause electric shock and injury;
12. Please do not repair, dismantle or modify this product by yourself, otherwise it may cause fire or injury due to abnormal behavior. If you need to repair, please contact the after-sales service;
13. Ensure the water tank cover is closed tightly before the use of garment steamer, otherwise it may cause damage to its body or electric shock;
14. When abnormal circumstances or malfunctions occur, such as no steam out, product not being heated, massive water overflow, smoke, burnt odor, etc., please stop using immediately, remove the power plug, and contact after-sales. The above circumstances may cause electric shock, injury or fire due to short circuit;
15. This product is preferably not used by physical, sensory or mental disabilities, or those lacking experience and knowledge (including kids). The use of product must be supervised and guided by a nearby guardian who is also responsible for the safety of the kid. Otherwise, it may cause injury or other accidents.
FAQs
1. Q: How to solve the indicator of Xiaomi Handheld Garment Steamer off?
A: Power on and check whether the power socket is not loose.
2. Q: How to solve that Xiaomi Handheld Garment Steamer is powered on normally but cannot be started?
A: You can refer to the following steps to solve the problem of the Xiaomi Handheld Garment Steamer is powered on normally but cannot be started:
1. Check the button. Press the button and observe elasticity and hand feel of the button. In case of a response, the button is normal. If not, the button is abnormal;
2. Eliminate the misconception of unstart caused by unplugged-in. Plug in the power cord and then press the power button to observe the working state of garment steamer;
3. After plugging in the power, press the power button again. If the indicator can light up normally, it indicates normal button function; if not, it indicates an abnormal button or electric circuit;
4. Eliminate the misconception of unstart caused by lack of water and no steam out. Take out the water tank and fill it up with water, then reinstall it into the apparatus and observe if there is steam on the garment steamer head. Distinguish the malfunctions caused by lack of water.
3. Q: How to solve no steam out after turning on the Xiaomi Handheld Garment Steamer?
A: You can troubleshoot by referring to the following methods:
1. The electromagnetic pump works normally after turning on and preheating, but no steam is sprayed. Check whether the water tank is installed properly;
2. Check whether there is water in the water tank;
3. The steam will come out after filling up the water tank with water and pressing the steam button.
4. Q: How to solve the overflow and water leakage phenomenon in the water tank of Xiaomi Handheld Garment Steamer?
A: You can troubleshoot the water tank leaking issue by referring to the following methods:
1. Properly close the water tank cover;
2. It is a normal physical adsorption phenomenon to have slight drip during normal installation and removal of the water tank;
3. Water leakage phenomenon will appear if water tank is not installed properly. Guide to reinstall it properly;
4. Check whether the water tank is obviously damaged, or water leakage is caused by the damaged sealing ring.
5. Q: How to solve loud water pumping sound or loud noise when the Xiaomi Handheld Garment Steamer is working?
A: You can troubleshoot the loud noise issue by referring to the following methods:
1. The water pumping sound arises from normal working of the pump;
2. When the pump cannot suck water, it is dry pumping, with a noise louder than normal pumping at this time; please check whether there is water in the water tank or whether the water tank is installed correctly;
3. The water tank is not installed properly or the water tank has an insufficient amount of water.
6. Q: How to solve the water spray phenomenon during the use of Xiaomi Handheld Garment Steamer?
A: You can troubleshoot the water spray phenomenon by referring to the following methods:
1. Slight water spray is a normal phenomenon at the early period of using the product immediately after preheating;
2. In case of massive water spray, check whether the power is on normally or whether the heating is completed. If all function normally, contact the after-sales;
3. If water sprays throughout the process with lower temperature of ironing head after the product is preheated, the ironing head function may lose effect, subject to after-sales testing for specific circumstances.
7. Q: How to solve slight scale spray and white powder spray of Xiaomi Handheld Garment Steamer?
A: You can troubleshoot the issue by referring to the following methods:
1. Slight white powder or scale outflow is a normal phenomenon after using the product for a period of time. Besides, you should often clean up the ironing head;
2. It is a normal phenomenon that slight white powder appears due to scale when just turning on the product and steam comes out after using the product for a period of time. Please ensure to use purified water, otherwise it will generate scale.
8. Q: How to solve yellow sewage spray of Xiaomi Handheld Garment Steamer?
A: You can troubleshoot the issue by referring to the following methods:
1. If you use tap water, mineral water or other elements of water for a long time, causing calcareous deposition of water in vaporizing chamber of the heating unit, it will lead to yellow sewage spray;
2. If you use purified water, do not add cleaning substances to the water tank (e.g. vinegar, baking soda, perfume).
9. Q: How to solve the hot plate of Xiaomi Handheld Garment Steamer?
A: Please refer to the following troubleshooting steps to resolve the issue:
1. After powering on, the plate temperature is high. Please do not touch the ironing plate to prevent burns and scalds;
2. After turning off the steamer, wait for about 1 hour, and ensure the garment steamer is entirely cooled before folding and putting it away, so as to prevent burns and scalds.
10. Q: How to solve the power cord damage of Xiaomi Handheld Garment Steamer?
A: The following precautions for your reference:
1. When you find the power cord is damaged, please do not use it continuously, otherwise there will be potential safety hazards;
2. Do not wind or twist the power cord when putting it away. Otherwise, it may cause the power cord to break or lead to burns and scalds, electric shock or fire due to a short circuit.
11. Q: What to do if the Xiaomi Handheld Garment Steamer cannot be folded?
A: If it cannot be folded or opened after folding, after-sales testing is recommended.
Does it help?
Yes
No