What to do if the App prompt Mi Home security camera 360 ° 1080P  is offline in the using?

Solution:

App indicates that the device has been offline, indicating that the Mi Home security camera 360 ° 1080P has been disconnected from the network. Please check as follows:

1. Check whether Mi Home security camera 360 ° 1080P is not plugged in or the power supply is disconnected;

2. Check whether the router works normally, whether the router is energized, and whether the Wi-Fi name and password of the router have been changed;

3. If the above steps 1 and 2 are confirmed, then:

① Check whether the Wi-Fi connected to the mobile phone is also unable to surf the Internet. If so, please check the working status of the router at home and the broadband situation.

② If the mobile phone side of the Internet is normal, it may be the wi-fi in the camera is disconnected, or it may be the Wi-Fi interference or the weak signal caused by the wall, the camera can be close to the wi-fi route;

③ The phone Internet access is normal, the camera close to the Wi-Fi route but still the blue light flashing, trying to restart the Mi Home security camera 360 ° 1080P;

④ The above ②③ steps operation still cannot be solved, it is suggested to try to reset the camera to reconnect to the Wi-Fi.