When the motor of the Mi Electric Scooter Essential becomes too hot due to prolonged use or when it is overloaded with weight that exceeds its capacity limit, a self-protection mechanism will be activated. This mechanism is designed to prevent further damage to the motor and other components of the scooter. Once activated, the scooter will immediately shut down to avoid any potential risks or hazards to the rider.
If the scooter powers off automatically, please check the following scenarios:
1. If you ride the scooter on a steep slope or ride the scooter on a slope for a long time, it can cause overloading or overheating on the motor and lead to auto power-off;
2. If the rider’s weight exceeds the recommended payload, it can also cause overloading or overheating on the motor and lead to auto power-off;
3. The scooter runs on a lithium-ion battery, which is the same type of battery as your phone or laptop. When you accelerate the scooter, the current flows through the battery from the negative to the positive electrode. Over-speeding or abrupt acceleration requires more voltage than the vehicle’s nominal power, which leads to electricity overload, and the sustained or continuous power will be interrupted. As a result, the motor will break down.
If the issue still remains unresolved, don't hesitate to reach out to either our local service center or seller for assistance. They'll be more than happy to help you out!