Mi Smart Projector cannot access the Internet video or audio content.
If the Mi Smart Projector is unable to play audio or video over the network, please refer to the following troubleshooting steps:
1. Ensure that the projector is properly connected to the network. If using Wi-Fi, ensure that the Wi-Fi network is working correctly. If using an Ethernet connection, check the cable and connection;
2. Check the internet speed on the projector using built-in apps or third-party speed test apps. If the speed is slow, it will affect the ability to stream content;
3. Power off the Mi Smart Projector wait a few seconds, and then turn it back on;
4. Restart the router to refresh the internet connection. Unplug the power cable, wait for about 10-15 seconds, and then plug it back in. Allow the router to restart and check if the issue is resolved;
5. Ensure that the apps you are trying to use for streaming are updated to the latest version. Outdated apps may have compatibility issues;
6. Check the settings of app permissions. Ensure that the app using has the necessary permissions to access the internet;
7. Try using other streaming apps to see if the issue is specific to one app or if it affects multiple applications. This can help identify whether the problem is app-specific or a more general network issue;
8. If the issue is specific to a particular app, you can clear its cache and data by going to [Settings] >> [Apps] >> select the specific app >> select [Clear cache] or [Clear data];
9. Check for projector firmware updates by navigating to [Settings] >> [Device Preferences] >> [About] >> [System update];
10. Perform a factory reset on the projector by going to [Settings] >> [Device Preferences] >> [Reset];
11. If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
1. Ensure that the projector is properly connected to the network. If using Wi-Fi, ensure that the Wi-Fi network is working correctly. If using an Ethernet connection, check the cable and connection;
2. Check the internet speed on the projector using built-in apps or third-party speed test apps. If the speed is slow, it will affect the ability to stream content;
3. Power off the Mi Smart Projector wait a few seconds, and then turn it back on;
4. Restart the router to refresh the internet connection. Unplug the power cable, wait for about 10-15 seconds, and then plug it back in. Allow the router to restart and check if the issue is resolved;
5. Ensure that the apps you are trying to use for streaming are updated to the latest version. Outdated apps may have compatibility issues;
6. Check the settings of app permissions. Ensure that the app using has the necessary permissions to access the internet;
7. Try using other streaming apps to see if the issue is specific to one app or if it affects multiple applications. This can help identify whether the problem is app-specific or a more general network issue;
8. If the issue is specific to a particular app, you can clear its cache and data by going to [Settings] >> [Apps] >> select the specific app >> select [Clear cache] or [Clear data];
9. Check for projector firmware updates by navigating to [Settings] >> [Device Preferences] >> [About] >> [System update];
10. Perform a factory reset on the projector by going to [Settings] >> [Device Preferences] >> [Reset];
11. If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
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