The USB functionality cannot work properly on the Xiaomi TV Box S (2nd Gen).
If the USB functionality cannot work properly on the Xiaomi TV Box S (2nd Gen), you can refer to the following steps：
1. Carefully examine the USB port on your Xiaomi TV Box S (2nd Gen) for any physical damage, debris, or foreign objects that might be obstructing the connection. If you notice any issues, you may need to clean or repair the port;
2. Ensure that the USB device is properly connected to the USB port on the Xiaomi TV Box S (2nd Gen);
3. Try connecting different USB devices to the Xiaomi TV Box S (2nd Gen) to see if the issue is specific to a particular device or if it occurs with any USB device;
4. Ensure that the USB device you're trying to connect (such as a USB drive, external hard drive, or other peripherals) is working properly. Try connecting it to another device to confirm that it's not the USB device causing the issue;
5. Power cycle your TV and the Xiaomi TV Box S (2nd Gen) by turning them off and unplugging them for a minute. Then, plug them back in and turn them on. This can refresh the network connection and resolve temporary issues;
6. Sometimes, system updates may resolve relative issues. You can check for system updates by going to [Settings] >> [System] >> [About] >> [System update]. If it is the latest version, a message will appear on the screen indicating that your system is up to date;
7. As a last resort, you can try performing a factory reset by going to [Settings] >> [System] >> [About] >> [Reset]. Please note that the operation will erase all the data, so be sure to back up important information before proceeding.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
1. Carefully examine the USB port on your Xiaomi TV Box S (2nd Gen) for any physical damage, debris, or foreign objects that might be obstructing the connection. If you notice any issues, you may need to clean or repair the port;
2. Ensure that the USB device is properly connected to the USB port on the Xiaomi TV Box S (2nd Gen);
3. Try connecting different USB devices to the Xiaomi TV Box S (2nd Gen) to see if the issue is specific to a particular device or if it occurs with any USB device;
4. Ensure that the USB device you're trying to connect (such as a USB drive, external hard drive, or other peripherals) is working properly. Try connecting it to another device to confirm that it's not the USB device causing the issue;
5. Power cycle your TV and the Xiaomi TV Box S (2nd Gen) by turning them off and unplugging them for a minute. Then, plug them back in and turn them on. This can refresh the network connection and resolve temporary issues;
6. Sometimes, system updates may resolve relative issues. You can check for system updates by going to [Settings] >> [System] >> [About] >> [System update]. If it is the latest version, a message will appear on the screen indicating that your system is up to date;
7. As a last resort, you can try performing a factory reset by going to [Settings] >> [System] >> [About] >> [Reset]. Please note that the operation will erase all the data, so be sure to back up important information before proceeding.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
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