The HDMI port of the Xiaomi TV Box S (2nd Gen) is not functioning properly.
If the HDMI port of your Xiaomi TV Box S (2nd Gen) is not functioning properly, you can take the following troubleshooting steps:
1. Check the HDMI port for any physical damage or debris that might be obstructing the connection. If you're attempting to clean the HDMI port, please make sure the Xiaomi TV Box S (2nd Gen) is unplugged;
2. Ensure that the HDMI cable is firmly connected to your Xiaomi TV Box S (2nd Gen) and the TV. Try using a different HDMI cable to rule out any issues with the cable itself;
3. If you have another HDMI port, try connecting the Xiaomi TV Box to a different HDMI port to check if the issue is specific to one port;
4. Power cycle your TV and the Xiaomi TV Box S (2nd Gen) by turning them off and unplugging them for a minute. Then, plug them back in and turn them on. This can refresh the network connection and resolve temporary issues.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
1. Check the HDMI port for any physical damage or debris that might be obstructing the connection. If you're attempting to clean the HDMI port, please make sure the Xiaomi TV Box S (2nd Gen) is unplugged;
2. Ensure that the HDMI cable is firmly connected to your Xiaomi TV Box S (2nd Gen) and the TV. Try using a different HDMI cable to rule out any issues with the cable itself;
3. If you have another HDMI port, try connecting the Xiaomi TV Box to a different HDMI port to check if the issue is specific to one port;
4. Power cycle your TV and the Xiaomi TV Box S (2nd Gen) by turning them off and unplugging them for a minute. Then, plug them back in and turn them on. This can refresh the network connection and resolve temporary issues.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
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