Xiaomi Smart Air Purifier Elite FAQ
Overview
10,000L of purified air per minute,handling large rooms easily
Prevent the occurrence of secondary contamination. The built-in UV-C LED allows the product to remove active bacteria attached inside in real-time through radiation, ensuring an uncontaminated source to protect your health.
TÜV Rheinland Allergy Care Certification.An authoritative guarantee of rigorous allergen purification.
99.98% elimination of 0.3μm particles . Three-in-one filtration for thorough purification .
2. Q : How is Xiaomi Smart Air Purifier Elite disinfected?
A : The air contains anti-bacterial particles, which move with the airflow by inertial motion or irregular Brownian motion or by some kind of field force. High Efficiency Filter uses interception effect, inertial effect, diffusion effect, and electrostatic effect to make particles containing germs stick to the surface of the fiber. At the same time, the antibacterial and antiviral coating destroys the cell wall of germs and inactivates them to achieve the effect of disinfection and purification.
Killing microorganism category: killing Staphylococcus albus and natural bacteria in the air. 99.9% removal rate of Staphylococcus aureus, 90% removal rate of Air natural bacteria.
3. Q : What is the difference between Xiaomi Smart Air Purifier Elite and other air purifiers?
A : Compared with other purifiers, Xiaomi Smart Air Purifier Elite adds UV germicidal lamp disinfection function, uses antibacterial and antiviral five-layer integrated powerful filter element, and has better purification and disinfection effect.
Product introduction and use
1. Q : What filter element does Xiaomi Smart Air Purifier Elite come with as standard?
A : The standard filter element of Xiaomi Smart Air Purifier Elite is a combination of antibacterial and antiviral high-quality filter and activated carbon filter. It is an integrated high-quality filter element.
2. Q : What is the appearance and standard configuration of Xiaomi Smart Air Purifier Elite ?
A : Air purifier x1 , Filter X1 ( in Air purifier ), Power cord X1 , User manual x1.
3. Q : What kind of motor does Xiaomi Smart Air Purifier Elite use, and how is the noise?
A : Xiaomi Smart Air Purifier Elite uses a DC brushless motor, supports stepless speed regulation, low noise, long life, the maximum noise of the whole machine is ≤68dB(A ) , and the sleep mode can be turned on when sleeping.
4. Q : What is the upper device on the back of the Xiaomi Smart Air Purifier Elite purifier?
A : The device on the back of Xiaomi Smart Air Purifier Elite is a laser particle sensor and a temperature and humidity sensor, the main function is to monitor the PM2.5 content and temperature and humidity in the ambient air
5. Q : Can Xiaomi Smart Air Purifier Elite be placed sideways?
A : It is not recommended to place it horizontally. In order to form the maximum air circulation in the use space, let the clean air blow all corners and ensure the best purification, it is recommended to place Xiaomi Smart Air Purifier Elite vertically , and keep a distance of at least 20cm from the back of the machine (there is a laser particle sensor on the back), Keep a space of 20cm on both sides and front of the product (to avoid blocking the air inlet). Placing Xiaomi Smart Air Purifier Elite horizontally will hinder the air circulation, resulting in poor purification effect.
6. Q : What is the favorite mode?
A : The so-called favorite mode is to set the speed of the Xiaomi Smart Air Purifier Elite fan through the Mi Home App according to your own needs . The speed can be adjusted steplessly to adapt to the use area to achieve the user 's favorite purification effect.
7. Q : How to turn off / on the Xiaomi Smart Air Purifier Elite display?
A : The display screen of Xiaomi Smart Air Purifier Elite has a button to adjust the brightness of the light. Each time you press the button, the brightness of the screen will switch between high brightness, dim brightness and off. If the Mi Home App is connected , find and tap the device, then swipe down to find and tap " Xiaomi Smart Air Purifier Elite Light", you can also adjust the brightness of the control screen.
8. Q : What are the precautions for using the formaldehyde removal filter element?
A : In theory, activated carbon products can adsorb formaldehyde, toluene, ammonia, TVOC , etc. The filter element activated carbon used by Xiaomi Smart Air Purifier Elite is a catalytic activated carbon, which has a certain adsorption and neutralization effect on formaldehyde. However, the correct way to use it is to take out the filter element after using it for a period of time (about 1 month) and ventilate and dry it to relieve it. If the environment is not good, this interval should be shortened. Otherwise there will be a risk of secondary pollution.
9. Q : How to turn on and off the plasma and UV germicidal lamp functions of Xiaomi Smart Air Purifier Elite ?
A : Touch the plasma switch key to turn on or off the plasma. Press and hold the plasma switch button for 7 seconds to turn on or off the UV sterilization function. When the plasma is turned on, it enhances the effect of the Air purifier on sanitizing the outside space. When the UV sterilization is turned on, it can enhance the disinfection effect of the inner space of the Air purifier .
10. Q : Does the Xiaomi Smart Air Purifier Elite plasma emitter need to be cleaned regularly?
A : The plasma emitter needs to be cleaned regularly. After the machine has been in operation for a period of time, it is generally recommended to open the rubber cover at the back of the fuselage after 3 months, loosen the screws inside with a screwdriver, rotate clockwise and pull up to remove it. Grille, and use a brush or soft cloth to gently wipe the plasma emitter, then put it back on the top grille .
11. Q : Is the filter element of Xiaomi Smart Air Purifier Elite the same as other old air purifier elements?
A : Not universal. The filter element of Xiaomi Smart Air Purifier Elite is currently the only model, which is not common with previous products.
12 . Q : Can Xiaomi Smart Air Purifier Elite be modified?
A : No. There are other third-party Xiaomi Smart Air Purifier Elite accessories on the Internet that change the way you use them , and none of them can be used in combination with Xiaomi Smart Air Purifier Elite products. For example, connecting outdoor air to the Xiaomi Smart Air Purifier Elite filter element through pipes, or adding a humidifier to the air outlet of the machine, etc., once modified and used, may affect the performance, stability, and safety of the product. Therefore, it is forbidden to change the original usage mode of Xiaomi Smart Air Purifier Elite .
13. Q : What precautions should be taken when Xiaomi Smart Air Purifier Elite is connected to the Internet?
A : Xiaomi Smart Air Purifier Elite supports network control and is compatible with most personal routers on the market.
It should be noted that the wireless network of the router has the following requirements:
1. Xiaomi Smart Air Purifier Elite can only connect to 2.4G WiFi network; 5G WiFi is not supported yet ;
2. The WiFi encryption method needs to be WPA , WPA2 , and WEP is not supported ;
3. The router needs to enable DHCP . It does not support specifying static IP , web page authentication and enterprise-oriented 802.1X . (Controlling Xiaomi Smart Air Purifier Elite requires downloading Mi Home App ).
APP related
1. Q : Can multiple people control a Xiaomi Smart Air Purifier Elite at the same time ?
A : Multiple people can control a Xiaomi Smart Air Purifier Elite at the same time, and share it with a designated Xiaomi account through the Mi Home App .
2. Q : How to remotely control Xiaomi Smart Air Purifier Elite with mobile phone ?
A : Use your mobile phone to scan the QR code on the manual or install the Mi Home App through the Play store , and bind your Xiaomi account . Make sure that the WiFi can be connected to the Internet normally, connect the mobile phone to the WiFi , turn on Xiaomi Smart Air Purifier Elite , and open the Mi Home App, the APP will automatically search for nearby Xiaomi smart devices and prompt, or click the plus sign in the upper right corner to add devices manually. After adding Xiaomi Smart Air Purifier Elite according to the prompts , you can control the operation of Xiaomi Smart Air Purifier Elite through APP : View air quality , Remote control , On/off scheduling , Filter lifespan checking , Mode settings, etc.
3. Q : After Xiaomi Smart Air Purifier Elite is shared with others, can the shared person upgrade the firmware?
A : For the time being, the shared person is not supported to upgrade the firmware.
FAQ and Troubleshooting
1. Q : How to deal with the failure to boot?
A : First confirm that the socket has power, and then confirm whether the power cord is plugged into the socket . If the above is normal, the machine will beep after the power cord is powered on and the screen will display Xiaomi LOGO and then goes out, pressing the switch button again at this time to start up normally. If the machine beeps and the screen displays the prompt that the top grill is not closed, it means that the machine is powered on normally, and the top grill is not installed in place, and it needs to be reinstalled. If the machine does not respond when you press the power button, check whether the upper part of the Air purifier and the contact pin and contact piece of the filter compartment are installed in place, and then reinstall. If the above is invalid, please contact the after-sales service.
2. Q : Why are there vertical lines on the display?
A : If the phenomenon persists after power off for more than 10 seconds and then re-plugged, it means that the display has a performance failure, and you need to contact the after-sales service for processing.
3. Q : How to deal with the screen prompt that the top grille is not closed?
A : Check if the Air purifier ' s top grille is tightly closed and reassemble. Power off for 10 seconds and restart. If the above is invalid, please contact the after-sales inspection.
4. Q : How to deal with the prompt “motor failure” on the screen?
A : Check whether the filter element is installed in place and reinstall the filter element, check whether there is any foreign matter in the fan that causes the motor to stall or abnormality, and then turn off the power for 10 seconds and restart. If the above is invalid, please contact the after-sales inspection.
5. Q : How to deal with the abnormal or out-of-time display of PM2.5 value?
A : When encountering inaccurate or abnormal PM2.5 value display, you can check whether the door of the laser particle sensor on the back of the fuselage is dirty or blocked. If it is dirty and clogged, you can use a non-sharp tool to open the door of the laser particle sensor, and use an air gun or a hair dryer (do not use hot air.) to clean the filter screen and sensor on the door. Use a waste toothbrush dipped in clean water to gently scrub the filter screen of the laser particle sensor cabin door, clean it and dry it before reinstalling it for testing. If the cleaning fails, please contact the after-sales service staff for professional after-sales technicians. Multiple air cleaners have different values in the same environment, and the values will also be different due to environmental factors such as different altitudes. It can be tested in sleep mode and with different levels of smoke. If the error value increases linearly, it means that the laser particle sensor is faulty. If the error value is within a certain range, it means it is normal.
6. Q : Why is there a current sound in the shutdown state?
A : This kind of sound belongs to the current sound generated by the inductance on the DC-DC circuit. Since the motherboard needs to convert the 24V voltage into 5V or 3.3V voltage, it needs to switch the inductance at high frequency continuously, and the inductance has been converting electrical energy into Magnetic field energy, and then convert the magnetic field energy into electrical energy. This energy conversion will cause the inductor to produce a slight current sound, which is a normal phenomenon.
7. Q : Why sometimes the fan of Xiaomi Smart Air Purifier Elite laser particle sensor does not work?
A : The boot screen is normally displayed, the sensor is always working, and the value is displayed in real time. When the display is turned off, in order to reduce the usage time of the sensor and increase its service life, the sensor starts every 2 minutes and continues to work for 12-15 seconds. The sensor will continue to work when the APP is opened, and the sensor will also work intermittently after closing the APP and turning off the screen for 5 minutes.
8. Q : How to solve the abnormal sound of Xiaomi Smart Air Purifier Elite ?
A : If the Xiaomi Smart Air Purifier Elite makes abnormal noises when it is working, first check whether the filter element is installed normally and whether the packing bag of the filter element has been removed. Next, check whether any foreign matter has entered the Xiaomi Smart Air Purifier Elite . If any foreign matter falls into the Xiaomi Smart Air Purifier Elite , open the filter compartment and take out the foreign matter. Check the laser particle sensor for foreign matter.
9. Q : After resetting WiFi , which settings will disappear?
A : After Xiaomi Smart Air Purifier Elite resets WiFi , the child lock and timer switch will disappear.
10. Q : How to solve the problem that Xiaomi Smart Air Purifier Elite always shows offline or cannot connect to WiFi in Mi Home App ?
A : 1. Confirm whether Xiaomi Smart Air Purifier Elite is powered on and running normally;
2. Confirm whether the WiFi is normal;
3. Please unplug the power cord, power on after 10 seconds (the power needs to be discharged for a while), try to reset the WiFi of Xiaomi Smart Air Purifier Elite , and reconnect to WiFi .
11. Q : Will the humidifier affect the PM2.5 value of Xiaomi Smart Air Purifier Elite ?
A : Yes. Ultrasonic humidifiers atomize water into tiny water particles with a high concentration. The sensor of Xiaomi Smart Air Purifier Elite is very sensitive and can detect tiny water particles, so the detected readings will be high or even explode. When the humidifier is turned off, the reading will slowly return to normal. This is normal.
12. Q : How to solve the problem of Xiaomi Smart Air Purifier Elite button failure?
A : Xiaomi Smart Air Purifier Elite has a "child lock" function on the Mi Home App . If the child lock is turned on, pressing the button on the Xiaomi Smart Air Purifier Elite will disable it. At this time, the child lock function needs to be released, and then the buttons can be operated on the Xiaomi Smart Air Purifier Elite . Press and hold the mode switch button for 7 seconds or turn on or off the child lock in the Mi Home App .
13. Q : What do the different colors of the air quality indicators on the Xiaomi Smart Air Purifier Elite display mean? Why does it change sometimes ?
A : The air quality status indicator of Xiaomi Smart Air Purifier Elite is an intuitive response to the concentration of PM2.5 , and the color changes with the change of air quality data . When the value jumps at the critical point, the color of the indicator light will also change with the change of the corresponding value.
14. Q : Why are there differences in the displayed PM2.5 levels when multiple Xiaomi Smart Air Purifier Elites are used in the same environment ? The air quality light is a different color?
A : First of all, in the actual environment, since dust will flow with the flow of air, even in the same small room, it is difficult to ensure that the dust value in any two places is the same, and the sensitivity of the Xiaomi Smart Air Purifier Elite sensor Very high, so there will also be differences. The PM2.5 difference between two Xiaomi Smart Air Purifier Elites ( difference calculation method: (average value - reading) / average value ) is normal within 10% . Secondly, there are tolerances in any electronic device, which will lead to different voltages related to the sensor, which will lead to differences in the value output by the sensor. If two Xiaomi Smart Air Purifier Elite The difference in PM2.5 readings may be due to dust accumulation on the sensor door. You can remove the sensor door to clean the dust. Two Xiaomi Smart Air Purifier Elite air quality indicator lights have different colors in the same environment. As mentioned above, due to differences in PM2.5 , the values detected by the two sensors are near the critical value, one is above the critical value, and the other is above the critical value. Below the critical value, so the color of the air quality indicator light is different.
15. Q：What’s the difference between Xiaomi's High Efficiency Filter and a conventional HEPA Filter？Can it be used universally?
A：Combination of two filter technologies: Electrostatic and mechanical filtration. Xiaomi's High Efficiency Filter media can remove 99.98% of airborne particles as small as 0.1 micrometres and traps dust, PM 2.5, pollen, pet dander, smoke and even the smallest microplastics. The filtration rate of Xiaomi's high-efficiency filter media is 99.98% for fine particles of up to 0.3 microns, and can reach up to 99.99% for particles as small as 0.1 microns.
Xiaomi Smart Air Purifier Elite is different from the filter element of other Xiaomi Air Purifiers , and the filter element of other models cannot be used.
16. Q : How to calculate the life of the Xiaomi Smart Air Purifier Elite filter element, and how often should the filter element be replaced?
A : Xiaomi Smart Air Purifier Elite will automatically and comprehensively weight and calculate the service life of the filter element based on the air quality of the use environment, Xiaomi Smart Air Purifier Elite operating mode, operating speed and time. If the air quality of Xiaomi Smart Air Purifier Elite is poor, the filter life will be shorter; if the air quality is better, the filter life will be longer. Overall, the life of the filter element is about 6-12 months. If Xiaomi Smart Air Purifier Elite records that the life of the filter element is ≤10%, it will remind you to replace it from the display and APP .
17. Q : Why does Xiaomi Smart Air Purifier Elite have a peculiar smell?
A : The Xiaomi Smart Air Purifier Elite and the filter element itself have no source of odor. After the new filter element is used to filter PM2.5 and other pollutants in the air, the filter element absorbs more pollutants and has been used for a long time. Relatively humid and other conditions may cause peculiar smell. At this time, the filter element needs to be ventilated and aired to a certain extent to relieve it, but it cannot be restored to the new product state. This phenomenon is normal.
18. Q : Do I need to reset the life of the filter element after the filter element of Xiaomi Smart Air Purifier Elite is due to be replaced?
A : The Xiaomi Smart Air Purifier Elite has an RFID tag module. When a new filter is replaced, there is no need to manually reset the life of the filter.
19 .Q : How to solve the poor purification effect of Xiaomi Smart Air Purifier Elite ?
A: Please check whether the use environment area is consistent with the adaptable area and gear of the machine. The airtightness and height of the room will also affect the purification effect.
20 . Q : Why is the PM2.5 value high, and the indoor is higher than the outdoor?
A: The water mist and oily fumes generated by using humidifiers, smoking, cooking, etc. indoors will affect the judgment of the pollution value of Xiaomi Smart Air Purifier Elite . At the same time, there will be differences between the outdoor value in the APP and the actual value in some areas.
21 .Q : Why does the PM2.5 value change when the Xiaomi Smart Air Purifier Elite runs without a filter element ?
A : PM2.5 may drop or rise without filter element installed. It is related to the use environment. Without a filter element, it is equivalent to a fan, which will circulate the indoor air and mix the indoor air with high or low PM2.5 concentration. During this period, the air PM2.5 detected by the sensor is random. After a long time, the air PM2.5 concentration tends to be uniform, and the sensor value will also tend to be stable at this time.
22 .Q : If the filter element is not installed in Xiaomi Smart Air Purifier Elite , will the life of the filter element decrease?
A : The life of the filter element will not decrease if the filter element is not placed. The life information of the filter element is automatically weighted and calculated by the machine according to the air quality, operating status and running time, and written into the label. Therefore, Xiaomi Smart Air Purifier Elite without a filter element will not reduce the service life of the filter element when it is running.
23 .Q : Will the room humidity of Xiaomi Smart Air Purifier Elite be lowered if the air is turned on for a long time?
A : Yes, because Xiaomi Smart Air Purifier Elite will filter the particles in the air, and also filter the water vapor in the air, so it will reduce the humidity of the ambient air, which is a normal phenomenon. Water molecules will adhere to the filter material and activated carbon, resulting in a decrease in humidity. At the same time, it will also interfere with the performance of Xiaomi Smart Air Purifier Elite and cause deviations in the displayed particulate matter value.
24 .Q : Can Xiaomi Smart Air Purifier Elite remove oily smoke and other peculiar smells?
A : Yes, but depending on the environment, it usually takes a long time for purification to be effective. At the same time, the amount of activated carbon in the filter element and the length of time the filter element has been used will affect the effect of purifying odors.
25 .Q : Does Xiaomi Smart Air Purifier Elite have ion function?
A : Yes, it can be turned on or off through the button or through the Mi Home App after the machine is connected to the Internet . After the ion function is turned on, the ion indicator icon on the screen lights up, and the product regularly releases negative ions during operation. The negative ions combine with oxygen to form negative oxygen ions to assist in the removal of pollutants in the air. After the normal environment is opened, most people can't feel it.
26 . Q : Why is it prompted to use the genuine filter element after replacing the filter element?
A : Xiaomi Smart Air Purifier Elite has an RFID tag module. When a new genuine filter element with an RFID tag is replaced, the life of each filter element can be accurately identified without manually resetting the life of the filter element. When a new genuine filter element is installed and the prompt to install the genuine filter element appears, please confirm whether the original genuine filter element is used, check whether the filter element is installed in place, reinstall the filter element, power off for 10 seconds and restart. If the above is invalid, please contact the after-sales inspection.
27 .Q : What is High Efficiency Filter , why does High Efficiency Filter have a service life, and what will be the impact when the service life is over?
A : High Efficiency Filter refers to the filter element. The filter element will be consumed during use. After it is exhausted , it is recommended to replace it.
28.Q : Why does Xiaomi Smart Air Purifier Elite have a "hissing" sound?
A : Plasma disinfection is to discharge the air through the emitter brush by the plasma generator, ionize the oxygen and water in the air, and neutralize the positive and negative ions generated by the collision, so as to achieve the effect of killing germs and viruses. During this process, there will be slight current noise and hissing sound, which will not cause harm to the human body. The hissing sound is the sound made when the plasma generator releases positive and negative ions. When the air humidity is high, the hissing sound is slightly obvious, which is a normal phenomenon. Please feel free to use it. In addition, you can also turn off or turn on the plasma function through the plasma button on the display and the Mi Home App to eliminate this sound.
1.Q: What is the product introduction and selling points of Xiaomi Smart Air Purifier Elite?
A： 99.9% removal of airborne Influenza A (H1N1) viruses. Effective removal of dust and odors10,000L of purified air per minute,handling large rooms easily
Prevent the occurrence of secondary contamination. The built-in UV-C LED allows the product to remove active bacteria attached inside in real-time through radiation, ensuring an uncontaminated source to protect your health.
TÜV Rheinland Allergy Care Certification.An authoritative guarantee of rigorous allergen purification.
99.98% elimination of 0.3μm particles . Three-in-one filtration for thorough purification .
2. Q : How is Xiaomi Smart Air Purifier Elite disinfected?
A : The air contains anti-bacterial particles, which move with the airflow by inertial motion or irregular Brownian motion or by some kind of field force. High Efficiency Filter uses interception effect, inertial effect, diffusion effect, and electrostatic effect to make particles containing germs stick to the surface of the fiber. At the same time, the antibacterial and antiviral coating destroys the cell wall of germs and inactivates them to achieve the effect of disinfection and purification.
Killing microorganism category: killing Staphylococcus albus and natural bacteria in the air. 99.9% removal rate of Staphylococcus aureus, 90% removal rate of Air natural bacteria.
3. Q : What is the difference between Xiaomi Smart Air Purifier Elite and other air purifiers?
A : Compared with other purifiers, Xiaomi Smart Air Purifier Elite adds UV germicidal lamp disinfection function, uses antibacterial and antiviral five-layer integrated powerful filter element, and has better purification and disinfection effect.
Product introduction and use
1. Q : What filter element does Xiaomi Smart Air Purifier Elite come with as standard?
A : The standard filter element of Xiaomi Smart Air Purifier Elite is a combination of antibacterial and antiviral high-quality filter and activated carbon filter. It is an integrated high-quality filter element.
2. Q : What is the appearance and standard configuration of Xiaomi Smart Air Purifier Elite ?
A : Air purifier x1 , Filter X1 ( in Air purifier ), Power cord X1 , User manual x1.
3. Q : What kind of motor does Xiaomi Smart Air Purifier Elite use, and how is the noise?
A : Xiaomi Smart Air Purifier Elite uses a DC brushless motor, supports stepless speed regulation, low noise, long life, the maximum noise of the whole machine is ≤68dB(A ) , and the sleep mode can be turned on when sleeping.
4. Q : What is the upper device on the back of the Xiaomi Smart Air Purifier Elite purifier?
A : The device on the back of Xiaomi Smart Air Purifier Elite is a laser particle sensor and a temperature and humidity sensor, the main function is to monitor the PM2.5 content and temperature and humidity in the ambient air
5. Q : Can Xiaomi Smart Air Purifier Elite be placed sideways?
A : It is not recommended to place it horizontally. In order to form the maximum air circulation in the use space, let the clean air blow all corners and ensure the best purification, it is recommended to place Xiaomi Smart Air Purifier Elite vertically , and keep a distance of at least 20cm from the back of the machine (there is a laser particle sensor on the back), Keep a space of 20cm on both sides and front of the product (to avoid blocking the air inlet). Placing Xiaomi Smart Air Purifier Elite horizontally will hinder the air circulation, resulting in poor purification effect.
6. Q : What is the favorite mode?
A : The so-called favorite mode is to set the speed of the Xiaomi Smart Air Purifier Elite fan through the Mi Home App according to your own needs . The speed can be adjusted steplessly to adapt to the use area to achieve the user 's favorite purification effect.
7. Q : How to turn off / on the Xiaomi Smart Air Purifier Elite display?
A : The display screen of Xiaomi Smart Air Purifier Elite has a button to adjust the brightness of the light. Each time you press the button, the brightness of the screen will switch between high brightness, dim brightness and off. If the Mi Home App is connected , find and tap the device, then swipe down to find and tap " Xiaomi Smart Air Purifier Elite Light", you can also adjust the brightness of the control screen.
8. Q : What are the precautions for using the formaldehyde removal filter element?
A : In theory, activated carbon products can adsorb formaldehyde, toluene, ammonia, TVOC , etc. The filter element activated carbon used by Xiaomi Smart Air Purifier Elite is a catalytic activated carbon, which has a certain adsorption and neutralization effect on formaldehyde. However, the correct way to use it is to take out the filter element after using it for a period of time (about 1 month) and ventilate and dry it to relieve it. If the environment is not good, this interval should be shortened. Otherwise there will be a risk of secondary pollution.
9. Q : How to turn on and off the plasma and UV germicidal lamp functions of Xiaomi Smart Air Purifier Elite ?
A : Touch the plasma switch key to turn on or off the plasma. Press and hold the plasma switch button for 7 seconds to turn on or off the UV sterilization function. When the plasma is turned on, it enhances the effect of the Air purifier on sanitizing the outside space. When the UV sterilization is turned on, it can enhance the disinfection effect of the inner space of the Air purifier .
10. Q : Does the Xiaomi Smart Air Purifier Elite plasma emitter need to be cleaned regularly?
A : The plasma emitter needs to be cleaned regularly. After the machine has been in operation for a period of time, it is generally recommended to open the rubber cover at the back of the fuselage after 3 months, loosen the screws inside with a screwdriver, rotate clockwise and pull up to remove it. Grille, and use a brush or soft cloth to gently wipe the plasma emitter, then put it back on the top grille .
11. Q : Is the filter element of Xiaomi Smart Air Purifier Elite the same as other old air purifier elements?
A : Not universal. The filter element of Xiaomi Smart Air Purifier Elite is currently the only model, which is not common with previous products.
12 . Q : Can Xiaomi Smart Air Purifier Elite be modified?
A : No. There are other third-party Xiaomi Smart Air Purifier Elite accessories on the Internet that change the way you use them , and none of them can be used in combination with Xiaomi Smart Air Purifier Elite products. For example, connecting outdoor air to the Xiaomi Smart Air Purifier Elite filter element through pipes, or adding a humidifier to the air outlet of the machine, etc., once modified and used, may affect the performance, stability, and safety of the product. Therefore, it is forbidden to change the original usage mode of Xiaomi Smart Air Purifier Elite .
13. Q : What precautions should be taken when Xiaomi Smart Air Purifier Elite is connected to the Internet?
A : Xiaomi Smart Air Purifier Elite supports network control and is compatible with most personal routers on the market.
It should be noted that the wireless network of the router has the following requirements:
1. Xiaomi Smart Air Purifier Elite can only connect to 2.4G WiFi network; 5G WiFi is not supported yet ;
2. The WiFi encryption method needs to be WPA , WPA2 , and WEP is not supported ;
3. The router needs to enable DHCP . It does not support specifying static IP , web page authentication and enterprise-oriented 802.1X . (Controlling Xiaomi Smart Air Purifier Elite requires downloading Mi Home App ).
APP related
1. Q : Can multiple people control a Xiaomi Smart Air Purifier Elite at the same time ?
A : Multiple people can control a Xiaomi Smart Air Purifier Elite at the same time, and share it with a designated Xiaomi account through the Mi Home App .
2. Q : How to remotely control Xiaomi Smart Air Purifier Elite with mobile phone ?
A : Use your mobile phone to scan the QR code on the manual or install the Mi Home App through the Play store , and bind your Xiaomi account . Make sure that the WiFi can be connected to the Internet normally, connect the mobile phone to the WiFi , turn on Xiaomi Smart Air Purifier Elite , and open the Mi Home App, the APP will automatically search for nearby Xiaomi smart devices and prompt, or click the plus sign in the upper right corner to add devices manually. After adding Xiaomi Smart Air Purifier Elite according to the prompts , you can control the operation of Xiaomi Smart Air Purifier Elite through APP : View air quality , Remote control , On/off scheduling , Filter lifespan checking , Mode settings, etc.
3. Q : After Xiaomi Smart Air Purifier Elite is shared with others, can the shared person upgrade the firmware?
A : For the time being, the shared person is not supported to upgrade the firmware.
FAQ and Troubleshooting
1. Q : How to deal with the failure to boot?
A : First confirm that the socket has power, and then confirm whether the power cord is plugged into the socket . If the above is normal, the machine will beep after the power cord is powered on and the screen will display Xiaomi LOGO and then goes out, pressing the switch button again at this time to start up normally. If the machine beeps and the screen displays the prompt that the top grill is not closed, it means that the machine is powered on normally, and the top grill is not installed in place, and it needs to be reinstalled. If the machine does not respond when you press the power button, check whether the upper part of the Air purifier and the contact pin and contact piece of the filter compartment are installed in place, and then reinstall. If the above is invalid, please contact the after-sales service.
2. Q : Why are there vertical lines on the display?
A : If the phenomenon persists after power off for more than 10 seconds and then re-plugged, it means that the display has a performance failure, and you need to contact the after-sales service for processing.
3. Q : How to deal with the screen prompt that the top grille is not closed?
A : Check if the Air purifier ' s top grille is tightly closed and reassemble. Power off for 10 seconds and restart. If the above is invalid, please contact the after-sales inspection.
4. Q : How to deal with the prompt “motor failure” on the screen?
A : Check whether the filter element is installed in place and reinstall the filter element, check whether there is any foreign matter in the fan that causes the motor to stall or abnormality, and then turn off the power for 10 seconds and restart. If the above is invalid, please contact the after-sales inspection.
5. Q : How to deal with the abnormal or out-of-time display of PM2.5 value?
A : When encountering inaccurate or abnormal PM2.5 value display, you can check whether the door of the laser particle sensor on the back of the fuselage is dirty or blocked. If it is dirty and clogged, you can use a non-sharp tool to open the door of the laser particle sensor, and use an air gun or a hair dryer (do not use hot air.) to clean the filter screen and sensor on the door. Use a waste toothbrush dipped in clean water to gently scrub the filter screen of the laser particle sensor cabin door, clean it and dry it before reinstalling it for testing. If the cleaning fails, please contact the after-sales service staff for professional after-sales technicians. Multiple air cleaners have different values in the same environment, and the values will also be different due to environmental factors such as different altitudes. It can be tested in sleep mode and with different levels of smoke. If the error value increases linearly, it means that the laser particle sensor is faulty. If the error value is within a certain range, it means it is normal.
6. Q : Why is there a current sound in the shutdown state?
A : This kind of sound belongs to the current sound generated by the inductance on the DC-DC circuit. Since the motherboard needs to convert the 24V voltage into 5V or 3.3V voltage, it needs to switch the inductance at high frequency continuously, and the inductance has been converting electrical energy into Magnetic field energy, and then convert the magnetic field energy into electrical energy. This energy conversion will cause the inductor to produce a slight current sound, which is a normal phenomenon.
7. Q : Why sometimes the fan of Xiaomi Smart Air Purifier Elite laser particle sensor does not work?
A : The boot screen is normally displayed, the sensor is always working, and the value is displayed in real time. When the display is turned off, in order to reduce the usage time of the sensor and increase its service life, the sensor starts every 2 minutes and continues to work for 12-15 seconds. The sensor will continue to work when the APP is opened, and the sensor will also work intermittently after closing the APP and turning off the screen for 5 minutes.
8. Q : How to solve the abnormal sound of Xiaomi Smart Air Purifier Elite ?
A : If the Xiaomi Smart Air Purifier Elite makes abnormal noises when it is working, first check whether the filter element is installed normally and whether the packing bag of the filter element has been removed. Next, check whether any foreign matter has entered the Xiaomi Smart Air Purifier Elite . If any foreign matter falls into the Xiaomi Smart Air Purifier Elite , open the filter compartment and take out the foreign matter. Check the laser particle sensor for foreign matter.
9. Q : After resetting WiFi , which settings will disappear?
A : After Xiaomi Smart Air Purifier Elite resets WiFi , the child lock and timer switch will disappear.
10. Q : How to solve the problem that Xiaomi Smart Air Purifier Elite always shows offline or cannot connect to WiFi in Mi Home App ?
A : 1. Confirm whether Xiaomi Smart Air Purifier Elite is powered on and running normally;
2. Confirm whether the WiFi is normal;
3. Please unplug the power cord, power on after 10 seconds (the power needs to be discharged for a while), try to reset the WiFi of Xiaomi Smart Air Purifier Elite , and reconnect to WiFi .
11. Q : Will the humidifier affect the PM2.5 value of Xiaomi Smart Air Purifier Elite ?
A : Yes. Ultrasonic humidifiers atomize water into tiny water particles with a high concentration. The sensor of Xiaomi Smart Air Purifier Elite is very sensitive and can detect tiny water particles, so the detected readings will be high or even explode. When the humidifier is turned off, the reading will slowly return to normal. This is normal.
12. Q : How to solve the problem of Xiaomi Smart Air Purifier Elite button failure?
A : Xiaomi Smart Air Purifier Elite has a "child lock" function on the Mi Home App . If the child lock is turned on, pressing the button on the Xiaomi Smart Air Purifier Elite will disable it. At this time, the child lock function needs to be released, and then the buttons can be operated on the Xiaomi Smart Air Purifier Elite . Press and hold the mode switch button for 7 seconds or turn on or off the child lock in the Mi Home App .
13. Q : What do the different colors of the air quality indicators on the Xiaomi Smart Air Purifier Elite display mean? Why does it change sometimes ?
A : The air quality status indicator of Xiaomi Smart Air Purifier Elite is an intuitive response to the concentration of PM2.5 , and the color changes with the change of air quality data . When the value jumps at the critical point, the color of the indicator light will also change with the change of the corresponding value.
14. Q : Why are there differences in the displayed PM2.5 levels when multiple Xiaomi Smart Air Purifier Elites are used in the same environment ? The air quality light is a different color?
A : First of all, in the actual environment, since dust will flow with the flow of air, even in the same small room, it is difficult to ensure that the dust value in any two places is the same, and the sensitivity of the Xiaomi Smart Air Purifier Elite sensor Very high, so there will also be differences. The PM2.5 difference between two Xiaomi Smart Air Purifier Elites ( difference calculation method: (average value - reading) / average value ) is normal within 10% . Secondly, there are tolerances in any electronic device, which will lead to different voltages related to the sensor, which will lead to differences in the value output by the sensor. If two Xiaomi Smart Air Purifier Elite The difference in PM2.5 readings may be due to dust accumulation on the sensor door. You can remove the sensor door to clean the dust. Two Xiaomi Smart Air Purifier Elite air quality indicator lights have different colors in the same environment. As mentioned above, due to differences in PM2.5 , the values detected by the two sensors are near the critical value, one is above the critical value, and the other is above the critical value. Below the critical value, so the color of the air quality indicator light is different.
15. Q：What’s the difference between Xiaomi's High Efficiency Filter and a conventional HEPA Filter？Can it be used universally?
A：Combination of two filter technologies: Electrostatic and mechanical filtration. Xiaomi's High Efficiency Filter media can remove 99.98% of airborne particles as small as 0.1 micrometres and traps dust, PM 2.5, pollen, pet dander, smoke and even the smallest microplastics. The filtration rate of Xiaomi's high-efficiency filter media is 99.98% for fine particles of up to 0.3 microns, and can reach up to 99.99% for particles as small as 0.1 microns.
Xiaomi Smart Air Purifier Elite is different from the filter element of other Xiaomi Air Purifiers , and the filter element of other models cannot be used.
16. Q : How to calculate the life of the Xiaomi Smart Air Purifier Elite filter element, and how often should the filter element be replaced?
A : Xiaomi Smart Air Purifier Elite will automatically and comprehensively weight and calculate the service life of the filter element based on the air quality of the use environment, Xiaomi Smart Air Purifier Elite operating mode, operating speed and time. If the air quality of Xiaomi Smart Air Purifier Elite is poor, the filter life will be shorter; if the air quality is better, the filter life will be longer. Overall, the life of the filter element is about 6-12 months. If Xiaomi Smart Air Purifier Elite records that the life of the filter element is ≤10%, it will remind you to replace it from the display and APP .
17. Q : Why does Xiaomi Smart Air Purifier Elite have a peculiar smell?
A : The Xiaomi Smart Air Purifier Elite and the filter element itself have no source of odor. After the new filter element is used to filter PM2.5 and other pollutants in the air, the filter element absorbs more pollutants and has been used for a long time. Relatively humid and other conditions may cause peculiar smell. At this time, the filter element needs to be ventilated and aired to a certain extent to relieve it, but it cannot be restored to the new product state. This phenomenon is normal.
18. Q : Do I need to reset the life of the filter element after the filter element of Xiaomi Smart Air Purifier Elite is due to be replaced?
A : The Xiaomi Smart Air Purifier Elite has an RFID tag module. When a new filter is replaced, there is no need to manually reset the life of the filter.
19 .Q : How to solve the poor purification effect of Xiaomi Smart Air Purifier Elite ?
A: Please check whether the use environment area is consistent with the adaptable area and gear of the machine. The airtightness and height of the room will also affect the purification effect.
20 . Q : Why is the PM2.5 value high, and the indoor is higher than the outdoor?
A: The water mist and oily fumes generated by using humidifiers, smoking, cooking, etc. indoors will affect the judgment of the pollution value of Xiaomi Smart Air Purifier Elite . At the same time, there will be differences between the outdoor value in the APP and the actual value in some areas.
21 .Q : Why does the PM2.5 value change when the Xiaomi Smart Air Purifier Elite runs without a filter element ?
A : PM2.5 may drop or rise without filter element installed. It is related to the use environment. Without a filter element, it is equivalent to a fan, which will circulate the indoor air and mix the indoor air with high or low PM2.5 concentration. During this period, the air PM2.5 detected by the sensor is random. After a long time, the air PM2.5 concentration tends to be uniform, and the sensor value will also tend to be stable at this time.
22 .Q : If the filter element is not installed in Xiaomi Smart Air Purifier Elite , will the life of the filter element decrease?
A : The life of the filter element will not decrease if the filter element is not placed. The life information of the filter element is automatically weighted and calculated by the machine according to the air quality, operating status and running time, and written into the label. Therefore, Xiaomi Smart Air Purifier Elite without a filter element will not reduce the service life of the filter element when it is running.
23 .Q : Will the room humidity of Xiaomi Smart Air Purifier Elite be lowered if the air is turned on for a long time?
A : Yes, because Xiaomi Smart Air Purifier Elite will filter the particles in the air, and also filter the water vapor in the air, so it will reduce the humidity of the ambient air, which is a normal phenomenon. Water molecules will adhere to the filter material and activated carbon, resulting in a decrease in humidity. At the same time, it will also interfere with the performance of Xiaomi Smart Air Purifier Elite and cause deviations in the displayed particulate matter value.
24 .Q : Can Xiaomi Smart Air Purifier Elite remove oily smoke and other peculiar smells?
A : Yes, but depending on the environment, it usually takes a long time for purification to be effective. At the same time, the amount of activated carbon in the filter element and the length of time the filter element has been used will affect the effect of purifying odors.
25 .Q : Does Xiaomi Smart Air Purifier Elite have ion function?
A : Yes, it can be turned on or off through the button or through the Mi Home App after the machine is connected to the Internet . After the ion function is turned on, the ion indicator icon on the screen lights up, and the product regularly releases negative ions during operation. The negative ions combine with oxygen to form negative oxygen ions to assist in the removal of pollutants in the air. After the normal environment is opened, most people can't feel it.
26 . Q : Why is it prompted to use the genuine filter element after replacing the filter element?
A : Xiaomi Smart Air Purifier Elite has an RFID tag module. When a new genuine filter element with an RFID tag is replaced, the life of each filter element can be accurately identified without manually resetting the life of the filter element. When a new genuine filter element is installed and the prompt to install the genuine filter element appears, please confirm whether the original genuine filter element is used, check whether the filter element is installed in place, reinstall the filter element, power off for 10 seconds and restart. If the above is invalid, please contact the after-sales inspection.
27 .Q : What is High Efficiency Filter , why does High Efficiency Filter have a service life, and what will be the impact when the service life is over?
A : High Efficiency Filter refers to the filter element. The filter element will be consumed during use. After it is exhausted , it is recommended to replace it.
28.Q : Why does Xiaomi Smart Air Purifier Elite have a "hissing" sound?
A : Plasma disinfection is to discharge the air through the emitter brush by the plasma generator, ionize the oxygen and water in the air, and neutralize the positive and negative ions generated by the collision, so as to achieve the effect of killing germs and viruses. During this process, there will be slight current noise and hissing sound, which will not cause harm to the human body. The hissing sound is the sound made when the plasma generator releases positive and negative ions. When the air humidity is high, the hissing sound is slightly obvious, which is a normal phenomenon. Please feel free to use it. In addition, you can also turn off or turn on the plasma function through the plasma button on the display and the Mi Home App to eliminate this sound.
Does it help?
Yes
No