Fail to use AirPlay on the Xiaomi TV Box S (2nd Gen)
If you encounter issues with AirPlay on the Xiaomi TV Box S (2nd Gen), there are a few steps you can try to troubleshoot the issue:
1. Ensure that both devices are connected to the same stable Wi-Fi network. You can check the internet by navigating to [Settings] >> [Network & Internet];
2. Turn off the Xiaomi TV Box S (2nd Gen), the TV, and the casting source device, wait for a few minutes, then turn them back on;
3. You can clear the cache and data of the Airplay app you're using by navigating to [Settings] >> [Apps] >> find and select the Airplay app >> select [Clear data] and [Clear cache];
4. Ensure that the Airplay app is updated to the latest version. You can check for updates by going to the Google Play Store and navigating to the profile icon >> [Manage apps & games] >> [Updates] >> [Check for updates];
5. Uninstall and reinstall the Airplay app and see if the issue persists;
6. Turn off both devices, then turn them back on;
7. You can check for system updates by going to [Settings] >> [System] >> [About] >> [System update]. If it is the latest version, a message will appear on the screen indicating that your system is up to date;
8. As a last resort, you can try performing a factory reset by going to [Settings] >> [System] >> [About] >> [Reset]. Please note that the operation will erase all the data, so be sure to back up important information before proceeding.
We hope the above methods can resolve the issue. If the issue still persists, you could submit your feedback on your Xiaomi TV Box S (2nd Gen) by going to [Settings] >> [Help & Feedback] >> [Send feedback], you can upload logs with your feedback.
1. Ensure that both devices are connected to the same stable Wi-Fi network. You can check the internet by navigating to [Settings] >> [Network & Internet];
2. Turn off the Xiaomi TV Box S (2nd Gen), the TV, and the casting source device, wait for a few minutes, then turn them back on;
3. You can clear the cache and data of the Airplay app you're using by navigating to [Settings] >> [Apps] >> find and select the Airplay app >> select [Clear data] and [Clear cache];
4. Ensure that the Airplay app is updated to the latest version. You can check for updates by going to the Google Play Store and navigating to the profile icon >> [Manage apps & games] >> [Updates] >> [Check for updates];
5. Uninstall and reinstall the Airplay app and see if the issue persists;
6. Turn off both devices, then turn them back on;
7. You can check for system updates by going to [Settings] >> [System] >> [About] >> [System update]. If it is the latest version, a message will appear on the screen indicating that your system is up to date;
8. As a last resort, you can try performing a factory reset by going to [Settings] >> [System] >> [About] >> [Reset]. Please note that the operation will erase all the data, so be sure to back up important information before proceeding.
We hope the above methods can resolve the issue. If the issue still persists, you could submit your feedback on your Xiaomi TV Box S (2nd Gen) by going to [Settings] >> [Help & Feedback] >> [Send feedback], you can upload logs with your feedback.
Does it help?
Yes
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