The application on the Xiaomi TV Box S (2nd Gen) update fails .
If the application update fails on your Xiaomi TV Box S (2nd Gen), please refer to the following troubleshooting steps:
1. Ensure that it is connected to a stable and active internet. You can check the internet by navigating to [Settings] >> [Network & Internet] >> check if the Wi-Fi is turned on and connect to your network;
2. Check the storage space by navigating to [Settings] >> [System] >> [Storage] >> check the storage space. If it doesn't have enough storage space, please delete unnecessary apps or files to free up space;
3. Reinstall the app and see if the issue still persists;
4. Turn off both the Xiaomi TV Box S (2nd Gen) and the TV, and unplug them from the power source. Wait for a minute, then plug them back in and turn them on;
5. You can check for system updates by going to [Settings] >> [System] >> [About] >> [System update]. If it is the latest version, a message will appear on the screen indicating that your system is up to date;
6. As a last resort, you can try performing a factory reset by going to [Settings] >> [System] >> [About] >> [Reset]. Please note that the operation will erase all the data, so be sure to back up important information before proceeding.
We hope the above methods can resolve the issue. If the issue still persists, you could submit your feedback on your Xiaomi TV Box S (2nd Gen) by going to [Settings] >> [Help & Feedback] >> [Send feedback], you can upload logs with your feedback.
1. Ensure that it is connected to a stable and active internet. You can check the internet by navigating to [Settings] >> [Network & Internet] >> check if the Wi-Fi is turned on and connect to your network;
2. Check the storage space by navigating to [Settings] >> [System] >> [Storage] >> check the storage space. If it doesn't have enough storage space, please delete unnecessary apps or files to free up space;
3. Reinstall the app and see if the issue still persists;
4. Turn off both the Xiaomi TV Box S (2nd Gen) and the TV, and unplug them from the power source. Wait for a minute, then plug them back in and turn them on;
5. You can check for system updates by going to [Settings] >> [System] >> [About] >> [System update]. If it is the latest version, a message will appear on the screen indicating that your system is up to date;
6. As a last resort, you can try performing a factory reset by going to [Settings] >> [System] >> [About] >> [Reset]. Please note that the operation will erase all the data, so be sure to back up important information before proceeding.
We hope the above methods can resolve the issue. If the issue still persists, you could submit your feedback on your Xiaomi TV Box S (2nd Gen) by going to [Settings] >> [Help & Feedback] >> [Send feedback], you can upload logs with your feedback.
Does it help?
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