The Xiaomi Smart Humidifier 2 is designed to add moisture to the air in your home or office, helping to alleviate dryness and improve air quality. The humidifier has a water tank with a large capacity to provide extended operation without frequent refills.
If there’s excessive moisture or water accumulation around the humidifier, please refer to the following troubleshooting steps:
1. If you notice water around the humidifier during use, it could be due to excessive indoor humidity. To avoid this, adjust the humidity appropriately;
2. To prevent the ground from getting too wet, place the humidifier in a higher position. This will increase the fluidity of the air;
3. Do not overfill the water tank, and make sure the water level does not exceed the maximum water level line;
4. Place the device on an even and flat surface, away from walls, furniture, or other objects. This will help prevent condensation from forming on nearby surfaces;
5. Check for leaks in the humidifier's water tank, base, or any connecting hoses. Tighten any loose connections or replace damaged components if necessary;
6. Room temperature fluctuations can contribute to condensation and moisture buildup. To minimize this issue, maintain a consistent room temperature.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.