The Xiaomi Smart Tower Heater Lite often disconnects from the Wi-Fi network
After connecting to Wi-Fi, you can remotely customize Xiaomi Smart Tower Heater Lite settings and integrate with smart home ecosystems.
If your heater disconnects from the Wi-Fi network, please refer to the following troubleshooting steps:
1. Ensure that the heater is within range of your router and that the signal strength is sufficient. Please make sure that your Wi-Fi network has a stable, strong signal;
2. Check whether the router's settings are compatible with the heater's requirements. Please temporarily disable any advanced security features to check whether the issue is resolved;
3. Sometimes, simply rebooting both the heater and your Wi-Fi router can resolve connectivity issues. Power off the heater, unplug your router from the power outlet, wait for a few seconds, then plug the router back in and power on the heater;
4. Check if there is interference from other Wi-Fi networks or devices in your area such as electronic devices and walls, changing the Wi-Fi channel on your router may help improve connectivity;
5. Check if there are any firmware updates available for your heater. The latest updates often include bug fixes and improvements that can address connectivity issues;
6. Please reset the heater to its factory settings. This will erase all settings and configurations, so you'll need to set it up again from scratch.
If the issue persists after trying these troubleshooting methods, please reach out to our local official after-sales service center or your seller for assistance.
Note:
Please ensure that the region of your phone, app, and device are the same. Changing the region may affect normal functionality.
If your heater disconnects from the Wi-Fi network, please refer to the following troubleshooting steps:
1. Ensure that the heater is within range of your router and that the signal strength is sufficient. Please make sure that your Wi-Fi network has a stable, strong signal;
2. Check whether the router's settings are compatible with the heater's requirements. Please temporarily disable any advanced security features to check whether the issue is resolved;
3. Sometimes, simply rebooting both the heater and your Wi-Fi router can resolve connectivity issues. Power off the heater, unplug your router from the power outlet, wait for a few seconds, then plug the router back in and power on the heater;
4. Check if there is interference from other Wi-Fi networks or devices in your area such as electronic devices and walls, changing the Wi-Fi channel on your router may help improve connectivity;
5. Check if there are any firmware updates available for your heater. The latest updates often include bug fixes and improvements that can address connectivity issues;
6. Please reset the heater to its factory settings. This will erase all settings and configurations, so you'll need to set it up again from scratch.
If the issue persists after trying these troubleshooting methods, please reach out to our local official after-sales service center or your seller for assistance.
Note:
Please ensure that the region of your phone, app, and device are the same. Changing the region may affect normal functionality.
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