The firmware of the Xiaomi Electric Scooter 4 Ultra can't be updated

Xiaomi releases firmware updates to enhance the device performance, fix bugs, introduce new features, and improve security. Keeping the firmware of the Xiaomi Electric Scooter 4 Ultra up to date will improve your experience and bring you convenience significantly.
If you're encountering difficulties updating the firmware, please refer to the following troubleshooting steps:
1. Since your Xiaomi Electric Scooter is connected to the Mi Home app via Bluetooth, make sure your smartphone is close to the scooter;
2. Make sure you're using the latest version of the Mi Home app. Outdated apps may not be compatible with the latest firmware updates. Visit the App Store or Google Play Store to check for updates;
3. Make sure that you select the correct region in the Mi Home app on your smartphone. Sometimes, the firmware update is available for certain regions;
4. Within the Mi Home app, you can try clearing the cache and data for the app. This will reset the app to its default settings, potentially fixing any issues that may be preventing the firmware update;
5. Sometimes, restarting the scooter can resolve minor issues. Power off the scooter, wait for a few seconds, and then power on. Once the scooter powers on, check if the firmware update is available;
If you're still experiencing issues after trying the previous methods, don't worry! We're here to help. Simply open the Mi Home app >> [Mi Home] >> tap [Device card] >> tap the [Settings] icon at the upper right corner >> scroll down to find and tap [Help & Feedback]. Our technical team will be more than happy to help you resolve the issue and get things back up and running in no time!