The Xiaomi Smart Camera C200 often disconnects with the Wi-Fi network
After connecting to Wi-Fi, you can remotely access the live feed, customize the Xiaomi Smart Camera C200's settings, and integrate with smart home ecosystems.
If the indicator is flashing in blue, indicating that the Xiaomi Smart Camera is disconnected from the Wi-Fi network, please refer to the following troubleshooting steps:
1. Ensure that the camera is within range of your router and that the signal strength is sufficient. Please make sure that your Wi-Fi network has a stable, strong signal;
2. Check whether the router's settings are compatible with the camera's requirements. Please temporarily disable any advanced security features to check whether the issue is resolved;
3. Sometimes, simply rebooting both the camera and your Wi-Fi router can resolve connectivity issues. Power off the camera, unplug your router from the power source, wait for a minute, then plug the router back in and power on the camera;
4. Check if there is interference from other Wi-Fi networks or devices in your area, such as electronic devices and walls, changing the Wi-Fi channel on your router may help improve connectivity;
5. Check if there are any firmware updates available for your Xiaomi Smart Camera. The latest updates often include bug fixes and improvements that can address connectivity issues;
6. Please reset the camera to its factory settings. This will erase all settings and configurations, so you'll need to set it up again from scratch.
If the issue persists after trying these troubleshooting methods, please reach out to our local official after-sales service center or your seller for assistance.
Note:
Please ensure that the region of your phone, app, and device are the same. Changing the region may affect normal functionality.
If the indicator is flashing in blue, indicating that the Xiaomi Smart Camera is disconnected from the Wi-Fi network, please refer to the following troubleshooting steps:
1. Ensure that the camera is within range of your router and that the signal strength is sufficient. Please make sure that your Wi-Fi network has a stable, strong signal;
2. Check whether the router's settings are compatible with the camera's requirements. Please temporarily disable any advanced security features to check whether the issue is resolved;
3. Sometimes, simply rebooting both the camera and your Wi-Fi router can resolve connectivity issues. Power off the camera, unplug your router from the power source, wait for a minute, then plug the router back in and power on the camera;
4. Check if there is interference from other Wi-Fi networks or devices in your area, such as electronic devices and walls, changing the Wi-Fi channel on your router may help improve connectivity;
5. Check if there are any firmware updates available for your Xiaomi Smart Camera. The latest updates often include bug fixes and improvements that can address connectivity issues;
6. Please reset the camera to its factory settings. This will erase all settings and configurations, so you'll need to set it up again from scratch.
If the issue persists after trying these troubleshooting methods, please reach out to our local official after-sales service center or your seller for assistance.
Note:
Please ensure that the region of your phone, app, and device are the same. Changing the region may affect normal functionality.
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