Xiaomi Outdoor Camera AW200 FAQ

1.Q:What should I do if the indicator keeps blinking blue and the camera cannot be used normally?

A:1.The indicator blinks blue when connecting to the app, to indicate that the camera cannot connect to the network or cannot be paired with the Mi account. Please check whether the network is suitable for the camera, and whether the password for the Mi account is correct.
2.If the camera is successfully connected to the app, the indicator blinks blue, and the camera cannot be used normally, then please check whether the network is functioning normally.

2.Q:What should I do if the app indicates that the camera is offline?

A:1.Check whether the power supply of the camera is functioning normally, and make sure you are using the original power adapter.
2.If the power supply is functioning normally, please check the indicator light:
Blinking blue: The camera is connecting to the network, please check whether the network is functioning normally.
Yellow: The camera is turning on, or has been reset and is awaiting connection. Please pair the camera again.
Quickly blinking yellow: The camera is being updated and will automatically return to normal after it has been updated successfully.

3.Q:What should I do if I cannot hear any audio or there is noise when viewing the real-time footage of the camera?

A:1.Audio is disabled by default for real-time footage in the app. The audio can be enabled by using the volume button in the video window of the app. If the volume is too low, increase the volume of your phone.
2.If there is noise or interference in the audio of the real-time footage, please keep your phone away from the camera, and avoid placing the camera near electronic devices such as refrigerators or microwave ovens.

4.Q:What should I do if the video freezes or the audio and video are not synchronous when watching the real-time footage of the camera?

A:1. If the video freezes or is frequently loading, please set the video resolution to auto or standard mode.
2. If the audio and video are not synchronous, please check whether the network the camera is connected to is functioning normally. If there is too much delay, try to exit and reopen the real-time footage.

5.Q:How does the memory card store videos?

A:1. If a memory card is installed, recorded videos are always stored on the memory card by default. Once the card is full, the oldest video will be deleted automatically and the camera will record continuously.
2. You can select to only record video when movement is detected in the storage settings in the app in order to save storage space.
3. If you do not need to watch previously recorded videos, you can disable recording in the app. The camera will no longer record and store videos on the memory card.

6.Q:How do I use the time-lapse photo functionality?

A:1.Tap … in the upper right corner of the real-time footage, then go to Camera settings > Time-laps photo.
2.Tap the record button at the bottom of the screen to start or stop recording.
3.Tap the recording mode button to select different modes, and tap the scheduled recording button to set the starting time.

7.Q:How do I use the personalized voice broadcast functionality?

A:Once the personalized voice broadcast function is enabled, when the device detects a change in the environment, it will automatically broadcast the voice.
You can select the system's voice to broadcast, or you can record your own voice.
Tap the top right corner of the real-time footage page … > Personalized voice broadcast > Broadcast voice > Press and hold the record button to start recording.