The Xiaomi Smart Doorbell 3 cannot be found in the Mi Home APP.
If the Xiaomi Doorbell 3 cannot be found in Mi Home apps or unable to connect to Mi Home apps, please refer to the following steps:
1. Ensure that the doorbell still got battery to connect it, it’s recommended to charge the device for 8 hour before use;
2. Ensure that your smartphone Bluetooth and location is enabled, and the permission are set to allowed to all the time;
3. Ensure the phone are connected to a strong Wi-Fi network, it’s recommended to use 2.4Ghz for more stable connection on your device;
4. Ensure that the Wi-Fi signal strength is strong enough for the Xiaomi Smart Doorbell 3 to connect. You can move the doorbell closer to the router during set up;
5. Reset the doorbell by taking off the back cover by SIM ejector tool, then press and hold on the reset button for 5-7 second until a ‘Beep’ sound prompt from the doorbell;
6. Change different device and Mi Account and try to connect to the doorbell again.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
1. Ensure that the doorbell still got battery to connect it, it’s recommended to charge the device for 8 hour before use;
2. Ensure that your smartphone Bluetooth and location is enabled, and the permission are set to allowed to all the time;
3. Ensure the phone are connected to a strong Wi-Fi network, it’s recommended to use 2.4Ghz for more stable connection on your device;
4. Ensure that the Wi-Fi signal strength is strong enough for the Xiaomi Smart Doorbell 3 to connect. You can move the doorbell closer to the router during set up;
5. Reset the doorbell by taking off the back cover by SIM ejector tool, then press and hold on the reset button for 5-7 second until a ‘Beep’ sound prompt from the doorbell;
6. Change different device and Mi Account and try to connect to the doorbell again.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
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