The Xiaomi Smart Pet Fountain can’t be turned on
When the Xiaomi Smart Pet Fountain is turned on, a range of features will be activated to enhance convenience and flexibility.
If your Xiaomi Smart Pet Fountain cannot be turned on, please refer to the following steps to troubleshoot the issue:
1. Ensure that the pet fountain is properly connected to a power outlet and that the power adapter is plugged into a functioning power outlet;
2. Ensure that the components are properly installed and not clogged;
3. Make sure that the physical button is in good condition and not stuck;
4. Sometimes, software glitches can prevent the pet fountain from turning on. Please check and update the firmware to the latest version in the Mi Home app;
5. Please carefully check the pet fountain and power cable for any physical damage, such as cracks or signs of water damage, that may be preventing it from turning on properly;
6. Check if the Wi-Fi connection and the Bluetooth connection are both in good condition. Try using the physical button to power on the device to see if the connection issues prevent the device from powering on via the app;
7. As a last resort, reset the pet fountain to its factory settings. Once the pet fountain has reset, you need to set it up again using the Mi Home app or configuration interface.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
If your Xiaomi Smart Pet Fountain cannot be turned on, please refer to the following steps to troubleshoot the issue:
1. Ensure that the pet fountain is properly connected to a power outlet and that the power adapter is plugged into a functioning power outlet;
2. Ensure that the components are properly installed and not clogged;
3. Make sure that the physical button is in good condition and not stuck;
4. Sometimes, software glitches can prevent the pet fountain from turning on. Please check and update the firmware to the latest version in the Mi Home app;
5. Please carefully check the pet fountain and power cable for any physical damage, such as cracks or signs of water damage, that may be preventing it from turning on properly;
6. Check if the Wi-Fi connection and the Bluetooth connection are both in good condition. Try using the physical button to power on the device to see if the connection issues prevent the device from powering on via the app;
7. As a last resort, reset the pet fountain to its factory settings. Once the pet fountain has reset, you need to set it up again using the Mi Home app or configuration interface.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
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