The Xiaomi Smart Pet Feeder makes loud noises

If your Xiaomi Smart Pet Feeder is making loud noises, it could indicate a malfunction or a mechanical issue.
If your pet feeder makes loud noises, please refer to the following troubleshooting steps:
1. Ensure that the pet food being used is of appropriate size and quality for the pet feeder;
2. Check if there are any parts inside the feeder that might be loose or malfunctioning;
3. Check the pet feeder for any visible obstructions, such as food stuck in the food stirrer or foreign objects blocking the feeding outlet;
4. Ensure that the feeder is installed correctly and securely. If it's not sitting level or if it's on an unstable surface, it could produce more noise than usual.
5. Use the correct power cord and check that it is plugged in securely to a stable power outlet;
6. Occasionally, software issues can cause unexpected noises. Try restarting the feeder or updating its firmware to see if the problem resolves;
7. If the feeder still makes loud noises, try resetting it to its factory settings;
8. Regular cleaning and maintenance can prevent the buildup of debris or food particles that could contribute to noise.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.