When the Xiaomi Smart Pet Feeder is turned on, a range of features will be activated to enhance security, surveillance, and convenience.
If your Xiaomi Smart Pet Food Feeder can’t be turned on, please refer to the following troubleshooting steps to address the issue:
1. Ensure that the feeder is properly connected to a power source and that the power adapter is plugged into a functioning power outlet;
2. Sometimes, software glitches can prevent the feeder from turning on. Please check and update the feeder’s firmware to the latest version in the Mi Home app;
3. As a last resort, reset the feeder to its factory settings. Please back up the related items previously. Once the feeder has reset, you need to set it up again using the Mi Home app or configuration interface;
4. Please carefully check the feeder and power cable for any physical damage, such as cracks or signs of water damage, that may be preventing it from turning on properly.
If none of the above steps resolve the issue, it's possible that there’s a hardware malfunction with the feeder. In this case, please contact Xiaomi local official after-sales center for further assistance, they will help you in this regard.