If the Mi Smart Speaker suddenly stop while playing music, please refer to the following steps:
1. Ensure that the power cable is securely connected to the Xiaomi Smart Speaker and the power outlet. If the power cable is loose, it may cause the speaker to stop playing;
2. Ensure that your Xiaomi Smart Speaker is connected to a stable internet connection. A weak or unstable connection can cause interruptions in music playback;
3. If you're streaming music from a music service, ensure that the service is not experiencing any outages or issues. Try playing music from a different source;
4. Try restarting the Xiaomi Smart Speaker by unplugging it from the power source, waiting for a few seconds, and then plugging it back in;
5. You may try reboot the Mi Smart Speaker on Google Home apps, To reboot the Mi Smart Speaker, please go to [Device] >> [Mi Smart Speaker] >> [Setting] usually represent gear icon >> [ ⋮] Three dots located at the top right corner of the screen >> [Reboot];
6. Try resetting the Xiaomi Smart Speaker to its factory settings by touch the volume up & down button together for 10 second and pair the device again;
7. If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.