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Xiaomi Smart Tower Heater Lite FAQ

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Xiaomi Smart Tower Heater Lite FAQ

Overview

1.Q: What is a heater?

A:A heater is a combined machine consisting of a ventilator, an electric motor, and an air heater. Xiaomi Smart Tower Heater Lite is a heating device that is heated by a material such as PTC and blows hot air out through an axial fan.  

2. Q:What are the features of Xiaomi Smart Tower Heater Lite?

A:The Xiaomi Smart Tower Heater Lite uses 2000W of high power to turn on and warm up.

Four modes for optimal comfort, including Constant Temperature Mode, Hot Mode, Warm Mode, Natural Mode, Constant Temperature Mode set the temperature between 22-28°C, adjusting the power according to the set target temperature for comfort and energy saving.

70° wide-angle oscillating ventilation.

The product can be connected to Mi Home/Xiaomi Home app and Alexa and Google Assistant voice control for remote control.

Built-in hidden Carry handle, the net weight of the product is only 2.2kg, compact and easy to move.

The product is equipped with multiple protection, including a flame retardant material wrapped in the shell, and Tip-over protection, and Overheating protection.

The Xiaomi Smart Tower Heater Lite enters Natural Mode for 30 seconds when switched off, helping to extend the service life of your device.

 

Product introduction and use

1. Q:How does Xiaomi Smart Tower Heater Lite work?

A: The indoor air is drawn in from one side by two axial fans, heated by PTC heaters and sent out horizontally.

2. Q:Can Xiaomi Smart Tower Heater Lite control the wind speed or adjust the blowing angle?

A:Xiaomi Smart Tower Heater Lite wind speed is fixed and cannot be adjusted. The machine has a head shaking function, which can sweep the air left and right with the rotation of the machine at an angle of 70°, but the air outlet grille cannot be rotated up and down.

3. Q: Is the Xiaomi Smart Tower Heater Lite waterproof?  

A:Xiaomi Smart Tower Heater Lite is not waterproof. Do not use the product around the bathtub, nozzle or swimming pool, and do not immerse the product in water. 

4. Q:Does the Xiaomi Smart Tower Heater Lite emit warm air all over the body?

A:Xiaomi Smart Tower Heater Lite has forward-facing air vents, and warm air will only emanate from the vents.

5. Q:What security features does Xiaomi Smart Tower Heater Lite have?

A:Xiaomi Smart Tower Heater Lite safety protection includes.

Flame-retardant material composition of the housing

Tip-over protection

Overheating protection

The built-in thermostat automatically shuts off power to the device if it overheats. Once it has cooled down, the device will need to be switched on again manually.

If the internal temperature of the machine exceeds the standard (such as in case of fire, etc.), the internal thermal fuse (thermal fuse) blows and power is cut off, and cannot be reset. Thirty-second cool-down feature

Child lock protection

6. Q:What are the precautions for using Xiaomi Smart Tower Heater Lite?

A:Xiaomi Smart Tower Heater Lite needs to pay attention to the following points in the process of using.

Please use 220V AC outlet with a capacity of not less than 10A.

Do not share the socket with other electrical appliances, and it is not recommended to use the smart socket.

Press the power switch on the back of the machine before use, the heater will beep and the power will be turned on.

Please do not directly power off when the machine is not cooled, otherwise it may trigger the machine power-off protection. After the protection is triggered, the machine needs to be completely .

After the protection is triggered, the machine will not resume use until it has cooled completely.

Do not use the product around the bathtub, nozzle or swimming pool, it is strictly prohibited to immerse the product in water.

7. Q:How to turn on or off Child lock on Xiaomi Smart Tower Heater Lite?  

A:There are two ways to turn on/off Child lock protection on Xiaomi Smart Tower Heater Lite.

1. Press and hold the head on/off button and the mode button at the same time for 7 seconds to turn on/off Child lock.

After Child lock is turned on, press any button of the heater, all lights will flash for 2 seconds, and you will hear a beeping sound, the heater will not respond to the button operation. Turn off the power switch at the bottom, or unplug the power and turn it on again to turn off the Child lock function.  

8. Q:Does Xiaomi Smart Tower Heater Lite consume electricity?

A:Xiaomi Smart Tower Heater Lite is rated at 2000W, when in hot air mode, it is the highest power of Xiaomi Smart Tower Heater Lite, and it consumes about 2 degrees of electricity for one hour of operation. When the room temperature is close to the set temperature, the smart mode automatically jumps to 1400W to keep warm to achieve the energy-saving insulation function, and when the temperature exceeds the target temperature, it automatically jumps to 12W Natural Mode, which is more energy-saving than the heater that cannot be heated at a constant temperature.  

9.Q: Is there a risk of electric shock if children touch the heating element with metal objects while working?

A: There is a risk, it is strictly forbidden to insert a thin metal wire or other foreign object into any gap in the machine to avoid electric shock accidents. This machine grid

The grille has been finger-tested and cannot be touched by children's fingers. However, to reduce the risk, please have an adult accompany children when using the device.

10. Q:Does the Xiaomi Smart Tower Heater Lite come with a pulley/carry handle?  

A:Xiaomi Smart Tower Heater Lite does not come with a pulley, it has a Stable base and comes with a Carry handle.  

11. Q:Does the Xiaomi Smart Tower Heater Lite have humidification function?  

A:Xiaomi Smart Tower Heater Lite does not have humidification function.  

12. Q:Does Xiaomi Smart Tower Heater Lite support APP control?

A:Xiaomi Smart Tower Heater Lite supports APP control, you can download Mi Home APP to add bundled Xiaomi Smart Tower Heater Lite.

13. Q:How many levels of temperature adjustment does Xiaomi Smart Tower Heater Lite have?  

A: The adjustable temperature of Xiaomi Smart Tower Heater Lite is 22℃, 24℃, 26℃, 28℃. 22-28℃ can be adjusted at one time in APP.

APP can adjust the temperature: 23℃, 25℃, 27℃, Xiaomi Smart Tower Heater Lite can adjust the temperature: 24℃, 26℃, 28℃.

14. Q:Does Xiaomi Smart Tower Heater Lite support time delay/timer shutdown?  

A:The adjustable temperature on Xiaomi Smart Tower Heater Lite is 1h, 2h, 4h, 8h. You can choose the length of time from 0-8h in the APP. 

15. Q:How much radiation does Xiaomi Smart Tower Heater Lite work with? Can pregnant women and infants use it?

A: Almost everything with electricity has more or less radiation. Xiaomi Smart Tower Heater Lite works with very little radiation, which is thermal radiation, similar to the radiation emitted by sunlight. It can be used by pregnant women/infants.

16. Q:Does the temperature displayed on the control panel indicate the air outlet temperature?

A: Not the air outlet temperature. The temperature shown on the control panel is the set ambient target temperature. In smart mode, the temperature sensor at the rear of the Xiaomi Smart Tower Heater Lite detects the air inlet temperature and the target temperature, and then it will be thermostatically heated.

The temperature of the air inlet detected by the temperature sensor at the rear of the unit is the same as the target temperature.

 

APP Related Introduction

1. Q:Does Xiaomi Smart Tower Heater Lite support internet connection?

A:Xiaomi Smart Tower Heater Lite supports internet connection. After connecting to Mi Home APP and accessing the internet, you can use the app to realize rich control contents such as remote switch, temperature adjustment, mode adjustment, rocking head selection, time delay shutdown, child lock, etc.

Note: To use the app, the mechanical switch state must be on and the device must be powered on with WiFi online.  

2. Q:Does Xiaomi Smart Tower Heater Lite have to be connected to a Xiaomi router?

A:The Xiaomi Smart Tower Heater Lite is compatible with all major routers in the market. It should be noted that Xiaomi Smart Tower Heater Lite has the following requirements for wireless network.

1) Xiaomi Smart Tower Heater Lite can only connect to 2.4G Wi-Fi network; 5G Wi-Fi is not supported.

2) Wi-Fi encryption must be WPA/WPA2, WEP is not supported.

3) The router must be DHCP enabled, static IP is not supported, web authentication and 802.1X network for enterprise are not supported.  

3. Q:How to use Mi Home App to control Xiaomi Smart Tower Heater Lite?  

A:Scan the QR code on the manual with your phone or search for "Mi Home" App via Google Play to download and install. Make sure your home

Make sure the Wi-Fi in your home is working. To connect Xiaomi Smart Tower Heater Lite with the Mi Home App, proceed as follows.

1) Turn on the mechanical switch, touch the power on button to turn on the Xiaomi Smart Tower Heater Lite, and press and hold the mode adjustment button and timer adjustment button for 3s to reset the network, then the Xiaomi Smart Tower Heater Lite will enter the waiting connection state (Wi-Fi indicator flashes slowly).

2) Open Mi Home APP, click "+" in the upper right corner, wait for Xiaomi Smart Tower Heater Lite to be automatically scanned while long press the Timer and Temperature keys for 3 seconds, you can also search for it manually.

3) Select the Wi-Fi that Xiaomi Smart Tower Heater Lite wants to connect to and enter the password, click "Next", if you get a pop-up "Trying to turn on or off Wi-Fi" during the networking process, please click Click "Allow Once".

4) After the device is successfully connected, click "Start Experience". You can also share your family members and friends at the same time.  

4. Q:What functions can be used by connecting Xiaomi Smart Tower Heater Lite to Mi Home APP?

A:Via Mi Home APP, you can control Xiaomi Smart Tower Heater Lite to switch on/off, temperature adjustment, delayed shutdown, timer switch, mode selection, rocker option, light switch, beep switch, child lock, smart linkage, device sharing, firmware upgrade, etc.

5. Q:How to adjust the temperature of Xiaomi Smart Tower Heater Lite via Mi Home APP?  

A:The temperature of Xiaomi Smart Tower Heater Lite can be adjusted by the left and right temperature adjustment buttons. The temperature is adjusted in 1℃ steps in the app, with the lowest temperature being 22℃ and the highest temperature being 28℃.  

6. Q:How can Xiaomi Smart Tower Heater Lite be shut down on a delayed time via Mi Home App?

A:The delayed shutdown time is from 0h to 8h, and the time can be adjusted by 1 hour in the app, with the lowest time being 0 hours and the highest time being 8 hours.

When you select 3h, 5h, 6h, 8h on the APP, the corresponding indicator will show 4h, 8h, 8h, 8h. When there is only 0-59 minutes left in the delay, the indicator of 1h is displayed.

7. Q:How can Xiaomi Smart Tower Heater Lite be timed on and off via Mi Home APP?

A:Click the timer switch button, add it now, select the timer on time or timer off time or the time period to respond to the timer, and slide the time you want to set.

Then slide the time you want to set.

8. Q:Xiaomi Smart Tower Heater Lite How to turn on/off the indicator light via Mi Home APP?

A:You can turn on and off the indicator light in the function selection in the APP. In the unlit state, press any mode to activate the screen first.

After selecting the desired function for 3s, the light will be turned back on again.

9. Q:Xiaomi Smart Tower Heater Lite How to turn off the tone through Mi Home APP?

A: Click the switch of the heater tone to turn off the tone of Xiaomi Smart Tower Heater Lite, and the heater tone switch will turn gray after turning off.

10.Q:How to turn on Child lock via Mi Home APP on Xiaomi Smart Tower Heater Lite?

A:Xiaomi Smart Tower Heater Lite can only turn on Child lock protection via APP, and the Mi Home APP plug-in can turn on Child lock function. "The heater will not respond to the key operation. Turn off: In the Mi Home APP plug-in, you can turn off the Child lock function; turn off the power switch at the bottom or unplug the power and turn it on again to turn off the Child lock function.

11.Q:How to control Xiaomi Smart Tower Heater Lite remotely?

 A:After downloading the "Mi Home" app and binding your Xiaomi account, you can control the Xiaomi Smart Tower Heater Lite by remote network.

12. Q: Can multiple people control the same Xiaomi Smart Tower Heater Lite?  

A:Multiple users can control the same Xiaomi Smart Tower Heater Lite, provided that they share it with designated users through the "Mi Home" app.

Click "..." in the upper right corner of the Xiaomi Smart Tower Heater Lite plug-in to select the device sharing, which can be shared to Xiaomi account, etc.

13. Q:Does Xiaomi Smart Tower Heater Lite support firmware upgrade?

A:Xiaomi Smart Tower Heater Lite supports firmware update. To check the firmware update, click on the top right corner of the Xiaomi Smart Tower Heater Lite plug-in... Select General Settings and check the firmware update, if there is a new firmware, click Update Now.

14. Q:After sharing Xiaomi Smart Tower Heater Lite with others, can the person who shared it upgrade the firmware?

A:The shared user is not allowed to upgrade the firmware of the product at the moment.  

15. Q:Xiaomi Smart Tower Heater Lite in APP always shows offline or can't connect to Wi-Fi, how can I solve it?  

A:If Xiaomi Smart Tower Heater Lite in APP always shows offline, you can check according to the following plan.

1) Make sure the heater is powered on and running normally.

2) Make sure the Wi-Fi is normal.

3)Please unplug the power cord and power on again after 10 seconds (the power supply needs to be discharged for a period of time), try to reset the Wi-Fi of Xiaomi Smart Tower Heater Lite and reconnect it.

16. Q:Why can't Mi Home APP discover the device?

A: If the device cannot be found on your phone, please select "Trust this app" in Settings-Permissions Management-Mi Home APP-Set a single permission.

and pull down the phone screen to turn on the "Location Information" function, or turn on the access to my location information via Settings - Advanced Settings - Location Services".

17. Q:How can Xiaomi Smart Tower Heater Lite achieve intelligent connection?

A:You can set it in "Smart Scene" in Mi Home APP.

18. Q:Does Xiaomi Smart Tower Heater Lite support "HomeKit"?

A:No. 

 

FAQs and troubleshooting

1. Q:Can I touch the air outlet when the heater is running?

A:No. Do not touch the surface of the air outlet during operation to prevent burns.

Don't touch it immediately after it is turned off, you should wait for it to cool down to prevent burns.

2. Q: The heating effect of Xiaomi Smart Tower Heater Lite is obviously not as good as before after using it for a period of time, what causes it?  

A:If you have this phenomenon, you need to do a specific test disassembly analysis, for your safety, please contact the after-sales service for testing and repair.

3. Q:Can shoes or other clothing can be put on the heater baking?

A:No. The high temperature of the machine body will damage shoes or clothes, and there is a danger of fire in serious cases.

After the air outlet or air inlet is covered, the internal temperature of the heater will rise and easily damage the machine.

4. Q:How can I solve the problem that the heater only produces cold air but not hot air after using for a period of time?

A: Check whether it is in Natural Mode, the natural wind body may be cold air.

In Smart Mode, when the room temperature is higher than the set target temperature, the heater may send air in Natural Mode.

If it is not the above two cases, please contact after-sales service.

5. Q:What should I do if the surface of the Xiaomi Smart Tower Heater Lite plug is overheated and hot?  

A:When this problem occurs, please disconnect the power immediately and it is recommended to check if the socket is safe.

6. Q:How to solve the problem of slow heating of the room when using the heater, the heating effect is not ideal?   

A:The heater is a close use heating appliance and cannot guarantee the heating of the whole house.

B:The room heating up fast or slow is closely related to the set temperature level, ambient room temperature, and whether it is an airtight environment. When the room temperature is low

It is recommended to use the maximum gear in order to speed up the heating, and at the same time close the doors and windows and do a good job of insulation.

7. Q: Is a strange noise during the handling or moving of Xiaomi Smart Tower Heater Lite a malfunction of the machine?

A:This phenomenon is normal. The main reason is: Xiaomi Smart Tower Heater Lite has tipping protection, there is a tipping switch inside, when the device is being carried or moved, the iron ball inside the tipping switch will touch the plastic shell of the internal tipping switch, which will cause the machine to make a strange noise, this is a normal phenomenon please feel free to use.

8. Q:Xiaomi Smart Tower Heater Lite Is there any danger of hair, paper dust, metal wire, etc. falling into the heater?  

A:Make sure the environment around the heater is clean to prevent hair and other foreign objects from falling in and causing damage or danger.

It is strictly prohibited to insert metal wires or other foreign objects into any gap of the heater to avoid electric shock accidents.

9. Q:How to solve the heater tripping, plug melt phenomenon or plug overheating?  

A:The heater may be used at the same time the use of other high-power appliances, more than the circuit load-bearing capacity caused by tripping.

B: the heater is rated at 2000W, if the maximum carrying capacity of the plug is less than 2000W or inferior

Quality plug, the plug may melt, plug overheating.

C: In this case, disconnect the power and replace the socket immediately. It is recommended to use a wall outlet directly or a plug that carries more than 2000W, and avoid using other appliances in the same circuit at the same time.

10. Q: How to restore the factory settings of the heater?

A: Press and hold the mode adjust button for 7 seconds.

11. Q:Why do heaters need to be restarted after Lite tilts over?

A:To ensure safety, the heater has Tip-over protection, it will automatically shut down after tipping over and needs to be restarted after righting.  

12. Q:What is the temperature of the air outlet of Xiaomi Smart Tower Heater Lite and is there any risk of scalding?

A:The air temperature at the air outlet can reach about 150℃, to avoid burns, please do not touch the air outlet.  

13. Q:Why is there an odor when using a new electric heater?  

A:Please check whether it is the smell of carton; whether it is the air smell of hot air.  

14. Q:Does the Xiaomi Smart Tower Heater Lite have memory when it is turned off after setting the temperature?  

A:After shutting down, it will save the setting state before the last shutdown and power off, and it will be the last mode state after power on again.  

15. Q:Is Xiaomi Smart Tower Heater Lite better than other Mi electric heaters in terms of heating effect?  

A:Xiaomi Smart Tower Heater Lite is a direct blowing hot air heater, unlike the convection heating of skirting electric heater and electric heater. The heater is more suitable for instant heating, and the other two are suitable for whole house heating.  

16. Q:How to set higher temperature/tuning mode for Xiaomi Smart Tower Heater Lite?

A:Select hot air mode for continuous heating, and continuous heating can be achieved in a well-sealed house.  

17. Q:What should I do if the heater's APP plug-in upgrade fails?  

A:Make sure the heater is powered on and the status is normal, follow the APP instructions to upgrade, do not power off during the upgrade process. It takes about 20 seconds to finish the upgrade, please wait patiently.

If the upgrade is not successful, please contact after-sales service.  

18. Q:What are the precautions for daily cleaning and maintenance of the heater Lite?  

A:Before cleaning, please turn off the heater, unplug it from the power source and wait for the body to cool completely.

Use a clean soft damp cloth to wipe the body and air inlet screen, or use a vacuum cleaner to remove dust from the air inlet screen.

Please do not drip water into the inside of the heater during cleaning.

Do not disassemble the heater during maintenance.

After cleaning, make sure the unit is completely dry before using or storing.

19. Q:Why does the Xiaomi Smart Tower Heater Lite trip?

A:The home circuit is already connected to other high power appliances at the same time, so when the 2000W heater is connected, the circuit capacity may be exceeded, resulting in a trip.

It is normal that the power of PTC type heater will jump up and down for a short period of time when it is first turned on and used. Compared to some 10A The smart socket may cause a tripping situation.  

20. Q:Is it possible to unplug the power cord without waiting for the heater to finish dissipating heat when it is turned off?  

A:No. Direct power off may damage the machine.

B: Direct power off may also trigger the power failure protection. After the power failure protection is triggered, the heater will take more than ten minutes to cool completely before resuming

The heater will take more than 10 minutes to cool down completely before it can be used again.  

21. Q:What is the applicable area of Xiaomi Smart Tower Heater Lite?  

A:The heater is a close-range appliance, so it works best at a distance of 1 to 2 meters from the heater when it is blowing directly for heating.  

22. Q:Why can't Xiaomi Smart Tower Heater Lite shake its head or shake its head at an abnormal angle?  

A:Possible reasons: The machine cannot be put back to the right position due to the manual forceful twisting of the body; you can choose to put the body back to the right position in the APP, or turn off the power switch or unplug it.

Turn off the power switch or unplug the device and turn it on again.