POCO M5s FAQ

Appearance
Q1: What is the material of the POCO M5s screen protection glass? What kind of full lamination process is used for the screen?
A: The POCO M5s features Corning Gorilla Glass 3 for screen protection and adopts the OCA In-cell full lamination process.

Q2: Does the POCO M5s have an LED charging indicator?
A: No.

Q3: How is the RAM and ROM performance of the POCO M5s?
A: It is equipped with LPDDR4X RAM + UFS 2.2 flash memory, delivering smooth running and fast read-write performance.

Q4: What kind of port does the POCO M5s use?
A: The POCO M5s supports a Type-C digital headset and a Type-C to 3.5mm adapter analog headset.

Q5: Does POCO M5s support AI face unlock?
A: Yes. The AI face unlock on the POCO M5s adopts multiple core technologies, including face detection, posture evaluation, image quality assessment, feature extraction, facial comparison, and liveness detection. It realizes fast and secure unlocking via high-precision intelligent matching.
Risk warning:
Face recognition is not as secure as graphical passwords, digital passwords, and hybrid passwords, and mobile phones can be unlocked by photos, similar-looking people, or objects with similar characteristics.

Q6: Does the POCO M5s support water resistant?
A: The POCO M5s adopts an IP53 water resistant ranking. Damage caused by invading liquids or dust is not covered by the warranty.
In addition, the life dust splash function is degraded by daily wear and tear and cannot be permanently effective. Do not charge the phone while it is wet.

Q7: What is the material of the back cover? What are the risk explanation and drop test results for back covers in different colors?
A: The back cover adopts composite plate material. Drop tests on back covers of different colors show that minor cracking may occur with a low risk level. It is recommended to use a protective case for daily use.

Q8: What screen does the POCO M5s use?
A: The POCO M5s uses a 6.43-inch LCD FHD screen.

Q9: How is the charging performance of the POCO M5s?
A: The POCO M5s takes 83 minutes to fully charge using a standard charger.

Hardware related
Q1: What is the resolution of the POCO M5s's front camera?
A: The front camera of the POCO M5s is 13M pixels.

Q2: How about the rear camera of the POCO M5s?
A: The rear camera of the POCO M5s adopts 64MP (main camera) + 8MP (ultra-wide) + 2MP (macro camera) + 2MP (depth camera) with artificial intelligence scene detection function, can detect multiple scenes to create better images, and can shoot high-quality video.

Q3: Does the POCO M5s support EIS and OIS?
A: No. The POCO M5s does not support EIS or OIS.

Q4: What is the screen resolution of the POCO M5s?
A: The POCO M5s uses a 1080*2400 screen. Most of the Apps on the market today can automatically recognize the size and resolution of the phone screen so that they can be displayed in full screen on the screen. A few software or playing videos may not be able to be full-screen, and software that cannot be full-screen can force full-screen when setting full-screen without black borders.
Note:
If any third-party App shows an abnormal display or incorrect screen ratio on your device, you may submit feedback about it. Please specify the App name and describe the specific problem in detail. We will contact the App developer promptly to push out adaptation and optimization updates.

Q5: What features does the POCO M5s screen have? Does it support Sunlight display, Reading mode, and Night mode?
A: The POCO M5s uses 6.43 inches. It supports Sunlight display and Reading mode but doesn't support Night mode.

Q6: What kind of SIM card can be used with POCO M5s?
A: The POCO M5s adopts a SIM 1 + Hybrid (SIM or MicroSD) card slot design.
Note:
It is not recommended to cut the card by yourself, which may cause the card to be damaged, the card cannot be recognized, or the SIM card cannot be taken out.

Q7: Does the POCO M5s support 5G?
A: No.

Q8: Does the POCO M5s support the VoLTE HD voice calling function?
A: The POCO M5s supports VoLTE (Voice over LTE). Using this function, the call speed is faster and the call quality is better. It requires the support of the SIM card operator, and the area has VoLTE network signal coverage.

Q9: Does the POCO M5s support VoWiFi?
A: The POCO M5s supports VoWiFi.
Note:
In addition to device support, the use of this feature requires local carrier support, and the mobile phone and the SIM card being used must be compatible with the carrier.

Q10: Does the POCO M5s support NFC?
A: Yes.
Note:
The NFC availability and usage availability vary by region; please refer to actual usage conditions to determine specific support status.

Q11: Does the POCO M5s support WiFi Direct/WiFi Display? 2.4G Hz/5G Hz WiFi support protocol?
A: The POCO M5s supports WiFi Direct/WiFi Display. 2.4 G Hz supports 11B/G/N and 5G  Hz supports 11A/11N/11AC.

Q12: What Bluetooth version does the POCO M5s use? Does Bluetooth support HD audio transmission (aptX, aptX HD, LDAC, LHDC)?
A: The POCO M5s adopts Bluetooth version Bluetooth 5.0.
Supported.

Q13: Does the POCO M5s support radio function?
A: Supported.

Q14: Which network bands does the POCO M5s support?
A: 2G GSM: 2/3/5/8
3G WCDMA:1/2/4/5/8
4G LTE FDD:1/2/3/4/5/7/8/20/28
4G LTE TDD: 38/40/41 (2535-2655 MHz)
 
System related
Q1: Does the POCO M5s support a voice assistant?
A: The POCO M5s supports Google Voice Assistant.

Q2: Does the POCO M5s support high volume mode?
A: The POCO M5s supports high volume mode.
After turning the call volume to the maximum, press the Volume + key to turn on the high volume mode. The capacity of the receiver can be increased again by optimizing the software and underlying hardware. At the same time, POCO M5s supports external volume amplification, which greatly improves the external playback volume and sound quality of the phone.

Q3: Does the POCO M5s support big MAC fonts?
A: The POCO M5s supports big MAC fonts, making it easier and more convenient for the elderly to read large characters.
The path:
[Settings] >> [Display] >> [Font Size] >> Adjust to "big MAC".

Q4: Does the POCO M5s support split screen?
A: The POCO M5s doesn’t support split screen.

Q5: Does the POCO M5s support full screen gestures?
A: The POCO M5s supports full-screen gestures, which can be directly selected when booting for the first time, or can be switched in the full-screen option of system settings after entering the system.

Q6: Does the POCO M5s support One-handed mode?
A: The POCO M5s supports One-handed mode.

Q7: Does the POCO M5s support double tap to turn on the screen?
A: The POCO M5s supports double-tap to turn on and off the screen (the system is turned off by default), which needs to be turned on manually.
Open the double-tap to wake up setting path:
[Settings] >> [Lock Screen] >> [Double-tap to turn on and off the screen].

Q8: How does the POCO M5s perform hardware detection?
A: For POCO M5s, there are two ways of hardware detection:
Method 1:
Enter * # * # 64663 # * # * in the dial-up interface, or enter * # * # 6484 # * # *.
Method 2:
In [Settings] >> [About Phone] >> [Detailed info and specs], click [Kernel Version] four times.

Q9: Does the POCO M5s have a bootloader lock installed?
A: In order to improve the security of user data, ensure the reliability of the mobile phone search function, and prevent scalpers from flashing third-party ROMs in batches, resulting in system problems such as user information leakage, the POCO M5s adds a bootloader lock.

Q10: Does the POCO M5s support factory reset mode with empty data?
A: The POCO M5s supports factory reset mode, which can clear all data.
Enter recovery mode:
In shutdown state, press and hold the volume + and power keys until the Mi logo appears on the screen to enter the factory recovery mode.