Home/Support/FAQ/

POCO M4 5G FAQ

/

POCO M4 5G FAQ

Overview
1.QWhat are the features of POCO M4 5G?
AImprove your mobile experience with 5G technology. Enjoy faster download speeds, stream videos in higher quality, and play games with lower latency.
POCO M4 5G smartphone supports dual SIM dual standby mode and enables strong network signals any time, allowing you to play games and make video calls without any lag.
The large 6.58 display offers impressive viewing experience. On the front, the display is protected by Corning® Gorilla® Glass provides ample protection against drops and scratches.

Appearance
1Q: What is the material of POCO M4 5G screen protection glass? What kind of full lamination process is used for the screen?
AGG5/in-cell
2.QDoes POCO M4 5G have an LED charging indicator?
ANo.
3QHow is POCO M4 5G RAM/ROM performance?
A: LPDDR4X+UFS2.2.
4.QWhat kind of port does POCO M4 5G use?
AThe POCO M4 5G supports 3.5mm headsets, Type-C (USB 2.0).
5.Q:  POCO M4 5G supports AI face unlock?
A:Yes, POCO M4 5G's AI face unlock uses technologies such as face detection, posture assessment, quality assessment, feature extraction, face comparison, and liveness detection to achieve fast and safe face unlocking through high-precision intelligent matching.
Risk warning: Face recognition is not as secure as graphical passwords, digital passwords and hybrid passwords, and mobile phones can be unlocked by photos, similar-looking people, or objects with similar characteristics.
6.Q: Does POCO M4 5G support water resistant?
A: POCO M4 5G adopts IP52 water resistant ranking. Damage caused by invading liquids or dust is not covered by the warranty. In addition, the life dust splash function is degraded by daily wear and tear and cannot be permanently effective. Do not charge the phone while it is wet.
7.Q:What is the material of the middle frame? Lens protection glass material? Physical button material?
A:The frame material is high strength aluminum QN14; Corning GG3. Volume button PC+ fingerprint button EMC epoxy plastic sealing material;
8.Q:What screen does POCO M4 5G use?
APOCO M4 5G uses a 6.58-inch LCD screen.
9.Q:Package contents:
A: POCO M4 5G / SIM Eject Tool / Protective Case / Quick Start Guide / Warranty Card / Safety Information
10.Q: How is the charging performance of POCO M4 5G?
A: Typical capacity of POCO M4 5G: 5000mAh, mobile phone charging power 18W.
Hardware related
1.Q: How does the POCO M4 5G front camera work?
A:The front camera of POCO M4 5G uses 5M pixels.
2. Q: How about the rear camera of POCO M4 5G?
A: The rear camera of POCO M4 5G adopts 13MP (main camera) + 2MP (Depth of Field), with artificial intelligence scene detection function, can detect multiple scenes to create better images, and can shoot high quality video.
3.Q:Does POCO M4 5G support rear camera anti-shake function?
A: No.
4.Q: What is the screen resolution of POCO M4 5G?
A: POCO M4 5G uses a 1080*2408 screen. Most of the apps on the market today can automatically recognize the size and resolution of the phone screen, so that they can be displayed in full screen on the screen. A few software or playing videos may not be able to be full-screen, and software that cannot be full-screen can force full-screen when setting full-screen, without black borders.
Note: If the app that the user is currently using is abnormally displayed and the screen ratio is unbalanced, it is recommended that the user submit feedback in the Home screen>>Tools>>Services and feedback, module selection More>>Third-party applications>>Select the corresponding application name , and describe the application name and problem in detail, and describe the application name problem in detail, we will contact the application developer as soon as possible for adaptive updates.
5.Q:What features does the POCO M4 5G screen have? Does it support Sunlight display,Reading Mode and Night mode?
A: POCO M4 5G uses 6.58 inches. It supports Sunlight display, Reading Mode and Night mode.
6.Q: What kind of SIM card can be used with POCO M4 5G?
A: POCO M4 5G adopts Nano+Nano card slot design.
Note 1: It is not recommended to cut the card by yourself, which may cause the card to be damaged, the card cannot be recognized or the SIM card cannot be taken out.
7.Q: Does POCO M4 5G support 5G?
A:5G is supported.
8.Q:Does POCO M4 5G support VoLTE HD voice calling function?
A: POCO M4 5G supports VoLTE (high-definition voice calls). Using this function, the call speed is faster and the call quality is better. It requires the support of the SIM card operator, and the area has VoLTE network signal coverage.
9.Q: Does POCO M4 5G support VoWiFi?
A: POCO M4 5G supports VoWiFi.
10.Q: Does POCO M4 5G support NFC?
A:Supports Google Pay
*Functions may vary in some markets.
11.Q: Does POCO M4 5G support WiFi Direct\WiFi Display? 2.4G/5GWiFi support protocol?
A: POCO M4 5G supports WiFi direct\WiFi Display. 2.4G supports 802.11b/ G/N and 433Mbps under 5G laboratory conditions.
12.Q: What Bluetooth version does POCO M4 5G use?
A: POCO M4 5G adopts Bluetooth version Bluetooth 5.1, supports HID, and can connect to external devices such as Bluetooth mouse and Bluetooth keyboard.
13.Q: Does POCO M4 5G support radio function?
A:Supported. 
14.Q: Global version network bands
A:GSM:2/3/5/8
WCDMA:B1/2/4/5/8
LTE FDD:1/2/3/4/5/7/8/20/28
LTE TDD: 38/40/41
SAn1/3/5/7/8/20/28/38/40/41/77/78
NSAn1/3/5/7/8/20/28/38/40/41/77/78

System related
1.Q: Does POCO M4 5G have a voice assistant?
A: POCO M4 5G has Google voice assistant.
2.Q: Does POCO M4 5G support high volume mode?
A: POCO M4 5G supports high volume mode. After turning the call volume to the maximum, press the volume + key up to turn on the high volume mode. The capacity of the receiver can be increased again by optimizing the software and underlying hardware. At the same time, POCO M4 5G supports external volume amplification, which greatly improves the external playback volume and sound quality of the phone.
3.Q: Does POCO M4 5G support big MAC fonts?
A: POCO M4 5G supports big MAC fonts, making it easier and more convenient for the elderly to read large characters.
The path: Settings >> Display >> Font Size >> Adjust to "big MAC".
4.Q: Does POCO M4 5G support split screen mode?
A: POCO M4 5G supports split screen mode.
5.Q: Does POCO M4 5G support full screen gestures?
A:POCO M4 5G supports full-screen gestures, which can be directly selected when booting for the first time, or can be switched in the full-screen option of system settings after entering the system.
6.Q: Does POCO M4 5G support one-handed mode?
A: POCO M4 5G supports one-handed mode.
7.Q: Does POCO M4 5G support double tap to turn on the screen?
A: POCO M4 5G supports double-tap to turn on and off the screen (the system is turned off by default), which needs to be turned on manually.
Open the double-tap to wake up setting path:Settings >> Lock Screen >> Double-tap to turn on and off the screen.
8.Q: How does POCO M4 5G perform hardware detection?
A:  For POCO M4 5G, there are two ways of hardware detection:
Method 1: Enter "*#*#64663#*#*" in the dial-up interface, or enter "*#*#6484#*#*".
Method 2: In Settings >> About Phone >> All specs, click "Kernel Version" four times.
9.Q: Does POCO M4 5G have Bootloader lock installed?
A: In order to improve the security of user data, ensure the reliability of the mobile phone search function, and prevent scalpers from flashing third-party ROMs in batches, resulting in system problems such as user information leakage, POCO M4 5G adds Bootloader lock.
10. Q: Does POCO M4 5G support factory reset mode with empty data?
A: POCO M4 5G supports factory reset mode, which can clear all data. Enter recovery mode: In shutdown state, press and hold the volume + and power keys until the Mi Logo appears on the screen to enter the factory recovery mode