Xiaomi Massage Gun FAQ

Overview 

1.Q: What is a Massage Gun?

A: The Massage Gun can impact the shallow and deep tissues of the human body with high frequency vibration. Use after exercise to relieve muscle adhesions and loosen tight and stiff muscle tissue. Effectively avoid muscle stiffness, stiffness, tightness and soreness after exercise, awaken muscle vitality and relieve fatigue.
2. Q: What are the selling points of Xiaomi Massage Gun?
A
Professional brushless motor for efficient muscle relaxation
The high-speed and high-torque brushless motor can generate max force of 570mN* and frequencey of up to 3,200 rpm, which can help the massage gun reach 10mm-deep muscle tissue to quickly relax muscle tightness and deep fascia, and relieve muscle soreness after exercise.
Intelligent power control for stable power output
Xiaomi Massage Gun can provide constant stable power output under external pressure.
Power remains stable even under strong external pressure. Accurate detects applied pressure 25 times per second, and gives real-time feedback with the “pressure indicator”, so that you can be assured each percussion is perfect and precise for your body.
Ultra quiet operation for peaceful relaxation
Low-noise brushless motor plus noise reduction technology make Xiaomi Massage Gun extra quiet for a peaceful relaxation of your body and mind.
3. Q: What effect does Xiaomi Massage Gun have on muscles?
A: For exercisers, muscle stiffness, stiffness, tightness and soreness often persist for several days after exercise. This kind of adverse reaction after exercise will not only affect normal life and work, but also hinder people from sticking to exercise.
The high-frequency vibration impact of the Massage Gun can relax the contracted and adhered tissue, help relieve the adverse reactions of the muscles, and effectively prevent muscle damage after excessive exercise. And it can release creatine, so that the muscles after exercise will not be too sore, making it easier to stick to exercise.

Function and use
1.Q: Introduction to the use of Xiaomi Massage Gun
A:
Round Head: suitable for muscle groups such as arms, back, buttocks, thighs, calves, etc.;
Flat Head: suitable for relaxation and plasticity of various muscle parts;
Bullet Head: suitable for impacting deep tissues, such as meridians, palms, and soles.
2.Q: Installation of Xiaomi Massage Gun
A: According to the different parts and effects of use, choose the appropriate massage head.
When installing the massage head, insert the massage head firmly into the Massage Gun head.
3.QXiaomi Massage Gun speed modes
A: Xiaomi Massage Gun is designed with three levels of intensity to meet the different massage needs of users. Users can choose the appropriate level according to their skin tolerance. It is recommended to start from the low level.

Level 1 intensity: Refreshing massage 1800rpm
Level 2 intensity: Muscle relaxation 2400rpm
Level 3 intensity: Deep-tissue revitalization 3200rpm
4.Q: Xiaomi Massage Gun button usage
A: turn on
Press and hold the power button to power on.
speed mode switch
After power on, it will automatically enter the Level 1 state, and short press the gear button to switch gears.
In the working state, short press the gear button to switch gears, and switch according to Level 1, Level 12, Level 13... cyclically.
pause
Working state, short press the power button to pause, short press again to start working.
shutdown
Long press the power button to shut down directly.
Suspended state, no operation within 10 minutes, automatic shutdown.
Working status, the single working time is 10 minutes, and the pause in the middle is not included in the 10-minute working time, and the cumulative working time reaches 10 minutes.
After 10 minutes, the Massage Gun will enter the power-off protection state and automatically shut down. If you need to use it, please restart it.
5. Q: How to use Xiaomi Massage Gun
A: Turn on the Massage Gun, switch to the appropriate mode, and adjust the appropriate pressing force. Gently press the massage head on the muscle group that needs to be relaxed, slide it back and forth slowly, and stay on the sensitive sore point for 30s. The whole treatment process does not exceed 10 minutes.
Massage Gun itself has its own pressing force, so there is no need to apply too much pressing force.
Pressing should avoid bones, joints, arteries and other parts.
6. Q: Can people who do not exercise use the Xiaomi Massage Gun?
A: It can be used. Daily activities and long-term office work will bring different degrees of muscle stiffness and tension. The high-frequency vibration of the Massage Gun can relax muscles, promote blood circulation, and relieve fatigue. At the same time, pay attention to the correct use method, use time and body part.
7. Q: How long can the Xiaomi Massage Gun be used once charged?
A: Xiaomi Massage Gun has a built-in lithium battery with a capacity of about 2600mAh. After testing, Level1 can run continuously for up to 12 hours, Level2 for 8 hours, and Level3 for 4 hours.
Use Level 1 once a day (10 minutes), and it can be used continuously for 30 days in a fully charged state.
8. Q: Is Xiaomi Massage Gun waterproof?
A: The Xiaomi Massage Gun is not waterproof, so it needs to be kept away from the water source when using it, so as to avoid the damage to the parts caused by the water entering the product and it cannot be used. However, considering that the Massage Gun is often used on sweaty bodies, the air inlet of our product is designed as a hidden air inlet, and the light outlet is also at the bottom of the product, allowing you to use it with confidence after exercise.
9.Q: Can Xiaomi Massage Gun be brought on the plane?
A: Xiaomi Massage Guns built-in lithium battery provides battery life. According to aviation safety management regulations, electronic devices containing lithium batteries cannot be checked in equipment, but they can be carried onboard after security inspection.
10.Q: Why does the Xiaomi Massage Gun vibrate strongly when it is working?
A: Xiaomi Massage Gun uses a high-power brushless motor with strong power. After activation, part of the energy will be transmitted to the entire body and vibrate at the same frequency. It is recommended to adjust to a suitable gear when in use, and hold the bottom of the Massage Gun handle with one hand to reduce the vibration caused by the motor running.
11.Q: Who is Xiaomi Massage Gun not recommended for?
A:
1. It is forbidden for minors to use this product as a toy to avoid accidents;
2. It is forbidden for minors to use, clean and maintain this product without supervision;
3. If you have any of the following conditions, please consult a doctor before use:
- Pregnant or breastfeeding
- have a pacemaker or internal defibrillator;
- Those who have undergone surgery on the body recently and have metal contents in the body;
- Issues with the spine, joints or bones.
12. Q: What are the body parts that Xiaomi Massage Gun is not recommended to use?
A:
1. Do not use it on parts with less muscle coverage, such as above the neck, armpits, stomach, etc., close to organs and aorta;
2. Do not use on bones and joints. Use this product only on muscle and soft tissue without causing pain and discomfort;
3. Do not use on bruised, painful or uncomfortable areas.
Troubleshooting
1. Q: Xiaomi Massage Gun cannot be turned on
A:
1. Long press the power button to power on.
2. After the battery indicator flashes orange for 5 times, it will not be able to turn on when the battery is exhausted.
Precautions:
■When the machine is charging, it cannot enter the working state, and the adapter needs to be unplugged to turn it on;
■It is recommended that users use the adapter produced by the original manufacturer (the standard specification is 20V-1.2A output). Using other specification adapters may cause line protection.
2. Q: Xiaomi Massage Gun cannot be charged
A:
1. Check whether the charging port is loose, whether original accessories are used or damaged.
2. Use the standard 20V-1.2A output adapter produced by the original manufacturer. Using other specifications of the adapter may cause line protection.
3. Q: Xiaomi Massage Gun automatically shuts down
A:
1. After the battery indicator flashes orange for 5 times, it will automatically shut down when the battery is low.
2. The pressure sensor light flashes red, the Massage Gun is under overheat protection and will automatically shut down after 10S.
3. The single continuous working state is 10 minutes. After 10 minutes, it will enter the power-off protection state and automatically shut down.
4. Q: Why does Xiaomi Massage Gun leak oil?
A: In order to increase the service life of the Massage Gun and improve the performance of the product, Xiaomi Massage Gun adopts the oil storage tank design scheme. Each machine has undergone a 1.5H load aging test in the factory. Lubricating oil is added twice before packaging, and the machine is used before starting to use. A few times, there may be oil leakage, which will not cause any impact on the machine, just wipe the excess oil with a rag.
5. Q: Why does the Xiaomi Massage Gun make a lot of noise in a hard place?
A: First of all, we do not recommend using the Massage Gun on hard places such as bones. Please use this product on muscles and soft tissues. In order to meet the dynamic balance design, the flat massage head adopts an inner hollow design, and the noise will be louder than other parts in hard places such as bones.