What should I do if my phone files cannot be opened?
What should I do if my phone files cannot be opened?
If the mobile phone file management prompts that the file cannot be accessed, please note that due to the new file storage and reading specifications formulated by Google Android 11, the current file management - Android/data and Android/obb folders cannot be directly accessed through the file management. You can connect your computer and choose the file transfer method to view or export the data you need.If the file management app does not respond, please restart the phone.
Does it help?
Yes
No