The case of Xiaomi Buds 3T Pro can’t be charged.
If the case of Xiaomi Buds 3T Pro can’t be charged, please refer to the following troubleshooting steps:
1. Try using a different charging cable and charger to see if the case can be charged. If it can be charged after replacement, the charging cable or charger may be faulty;
2. Use the charging cable and charger with the earphones to charge other devices, and verify whether the charging cable and charger are normal. If other devices are charging normally, please charge the case for half an hour and then observe;
3. Try plugging the charger into a different socket to rule out issues with the power source;
4. Dust, debris, or corrosion can accumulate in the charging ports of both the case and the charging cable. Use a soft, dry brush to carefully clean the charging ports and remove any obstructions;
5. Ensure that the firmware for your earbuds is up to date. Xiaomi often releases firmware updates that address charging-related issues and improve overall performance.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
1. Try using a different charging cable and charger to see if the case can be charged. If it can be charged after replacement, the charging cable or charger may be faulty;
2. Use the charging cable and charger with the earphones to charge other devices, and verify whether the charging cable and charger are normal. If other devices are charging normally, please charge the case for half an hour and then observe;
3. Try plugging the charger into a different socket to rule out issues with the power source;
4. Dust, debris, or corrosion can accumulate in the charging ports of both the case and the charging cable. Use a soft, dry brush to carefully clean the charging ports and remove any obstructions;
5. Ensure that the firmware for your earbuds is up to date. Xiaomi often releases firmware updates that address charging-related issues and improve overall performance.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
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