What should I do if my phone's Bluetooth cannot transfer data?
What should I do if my phone's Bluetooth cannot transfer data?
If your phone cannot transmit data via Bluetooth, please refer to the following troubleshooting methods:1. Please confirm whether the two devices are paired and connected. In the case of unpaired connection, it is necessary to ensure that both parties have Bluetooth enabled and are in the open detection/detectability/mobile phone visibility state;
2. During the file transfer process, if the distance between the two devices exceeds the effective Bluetooth transmission distance (10 meters), the transmission will fail. It is recommended to retry within a valid distance;
3. When sending files to other Bluetooth devices, if the other party does not respond for a long time, the sending will be terminated. Please remind the other party to receive it in time after sending the file;
4. Not all file formats can be transferred via Bluetooth (for example, application APK cannot be transferred). It is recommended that you change the file to .mp3/.txt and other formats;
5. If the Bluetooth of the other device does not support receiving the file type you send, the file cannot be transferred. Please confirm the file type supported by the other party's device before transferring;
6. The transmission of the file is abnormal or the transmission file is too large, which may cause the file to fail to be sent;
7. If you are connected to 2.4G WiFi, co-channel interference may occur. It is recommended that you turn off WiFi and try again;
8. Please check for magnetic fields that interfere with the Bluetooth connection, such as around ferromagnetic fields. It is recommended that you try to change the environment;
9. If the problem still exists after changing the environment, please compare whether other mobile phones still have the problem of automatic disconnection of Bluetooth and inability to transmit data;
10. Please back up your mobile phone data and restore the factory settings to check whether the system is abnormal;
11. Since the Bluetooth transmission method is not efficient and the compatibility is not as good as other file transmission schemes, if you have file transmission requirements, it is recommended that you use local area network, OTG and other methods for transmission. If none of the above methods solve your problem, please apply for after-sales service.
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