Function Introduction
1.Q: What are the features of Xiaomi Smart Doorbell 3?
A：1、Image quality is further upgraded with 2K resolution for higher quality image capture, not only ensuring good viewing results, but also clearer and more detailed recording of doorstep activity.
2、The built-in 5200mAh high-capacity lithium battery further improves battery life, so there is no need for frequent charging and battery replacement. The USB Type-C charging port enables faster and easier charging；
3、With the diagonal 180° ultra-wide；
4、Equipped with human body sensor and AI human shape recognition technology, Xiaomi Smart Doorbell 3 monitors abnormal movements of your doorway, and sends notifications to your smartphone once they are detected.
2. Q：What does Xiaomi Smart Doorbell 3 's package contends include?
A：Smart doorbell x 1
Chime x 1
Type-C charging cable x 1
Mounting base x 1
Removal pin x 1
User manual x 1
Screws x 1
Attention sticker x 1
Warranty notice x 1
3.Q：What is the power supply method of Xiaomi Smart Doorbell 3?
A：The built-in 5200mAh high-capacity lithium battery further improves battery life, so there is no need for frequent charging and battery replacement. The USB Type-C charging port enables faster and easier charging. Only needs charging 3 times a year.
4. Q：What are the installation methods for Xiaomi Smart Doorbell 3?
A：Xiaomi Smart Doorbell 3 has two installation methods:
1. Double-sided tape installation: suitable for smooth wood, metal, and smooth ceramic tile surfaces, please clean the surface before installation; tear off the double-sided adhesive release paper from the installation base, and stick the backboard at the selected position.
2. Expansion screw installation: Drill holes with an electric drill and install expansion screws on the wall on one side of the door lock, suitable for cement and gray walls.
5. Q：What are the steps to install the Xiaomi Smart Doorbell 3 on the wall (expansion screw)?
A：1. After selecting a suitable position, after the mounting base is pre-placed in the selected position, use a pencil to mark the punching position according to the 4 openings
2. Punch holes, the hole diameter is 6mm, and the hole depth is about 30mm (matching KA3×20, 3mm countersunk head self-tapping screws and matching expansion pipes)
3. Nail the 4 expansion tubes into the drilled holes
4. The arrow direction of the installation base is upward, and the 4 holes are aligned with the holes on the wall. Put the screws through the holes of the installation base and use a Phillips screwdriver.
screwed into the expansion nut on the wall
5. After the bottom of the doorbell installation is fixed, the doorbell is buckled on the base and the installation is completed.
Note:
1. The installation wall needs to be able to withstand at least 10 times the total weight of the doorbell;
2. To prevent injury, the device must be firmly fixed on the wall as specified in the installation instructions;
3. The doorbell does not have door-to-door installation service. Careful operation is required during installation and removal to avoid damage to the wall.
6. Q：How to choose the installation height and location of Xiaomi Smart Doorbell 3?
A：1. Installation height:
After the APP is added and paired, enter the real-time screen before installation, and select the installation height and location according to the screen displayed on the phone.
After a good position, tear off the 3M adhesive release paper and mount it.
Recommended installation height: The camera is 1.4-1.6 meters away from the ground, please choose the installation height and location according to the height of you and your family;
Please find a suitable installation height according to the height of most members of the family.
7 .Q：Q: Can Xiaomi Smart Doorbell 3 be linked with Xiaomi Bluetooth Speaker?
A: Not supported.
8. Q：What status indicators does Xiaomi Smart Doorbell 3 have? What does each mean?
A：Xiaomi Smart Doorbell 3 has a two-color button light
1. When you get the doorbell for the first time and reset it and wait for the connection to the network, the indicator light will flash orange;
2. The orange light is always on when the binding and distribution network fails, and you need to reconnect at this time;
3. After the doorbell is successfully paired, the white light of the indicator light will be on, and the white light will be off after entering the sleep mode;
4. In the charging state, the white light is in a breathing state; when fully charged, the white light is always on;
5. When the charging state is abnormal, the white light is flashing;
6. When someone passes in front of the door, triggers the doorbell to shoot or presses the doorbell, the white indicator light stays on until the shooting ends.
9. Q：Does Xiaomi Smart Doorbell 3 support SD card?
A：Not supported.
10. Q：How to reset Xiaomi Smart Doorbell 3 to factory settings?
A：If you need to change the network connected to the doorbell or the Mi Home APP account, use the card pin to open the back panel of the doorbell, press and hold the RESET button on the back of the doorbell, and hear the prompt tone "reset successful, beep", the doorbell is reset successfully.
11. Q：Does Xiaomi Smart Doorbell 3 support infrared night vision?
A：Support. Xiaomi Smart Doorbell 3 can automatically switch to night vision mode according to the degree of change in surrounding light.
Infrared lights are 940nm light waves, invisible to the naked eye. When the infrared light is on, it can be viewed through the phone camera, which is normal.
12. Q：Does Xiaomi Smart Doorbell 3 support NAS function?
A: Not supported.
13. Q：Where can I check the SN number of Xiaomi Smart Doorbell 3?
A: The SN number can be viewed from the product packaging and the label on the back of the doorbell (the receiver is an accessory, the receiver SN is the factory serial number, and it is normal to be inconsistent with the doorbell SN).
1. Product packaging:
There will be a SN barcode label on the back of the product box, you can check the SN number here;
14. Q: What is the camera of Xiaomi Smart Doorbell 3 like?
A: 1. Xiaomi Smart Doorbell 3 adopts a diagonal 180° large viewing angle lens, with a 3 million high-definition pixel sensor, the picture is real and clear;
2. F2.0 large aperture lens, which greatly increases the amount of light entering, and can capture the details of the picture even in weak light.
15. Q：What is the infrared detection angle of Xiaomi Smart Doorbell 3?
A：The infrared detection angle of Xiaomi Smart Doorbell 3 is 100° (the angle that can be detected by motion detection).
16.Q：What is the principle of infrared detection of Xiaomi Smart Doorbell 3? What are the characteristics?
A：The Xiaomi Smart Doorbell 3 is equipped with a PIR sensor, which can monitor the infrared rays emitted by the human body (or other objects) within the monitoring range, so that the doorbell can detect and respond to the person appearing in front of the door in time. (Infrared detection is greatly affected by temperature. The difference between human body temperature and ambient temperature is large in winter, spring, and autumn, and the trigger distance is far; in summer, the difference between human body temperature and ambient temperature is close, and the trigger distance is short.)
17. Q：Can Xiaomi Smart Doorbell 3 be installed outdoors?
A: It is not recommended for outdoor installation.
Xiaomi Smart Doorbell 3 is not waterproof and dustproof. If you use it outside, please make sure that it will not be exposed to rain. If water enters in rainy days, the doorbell will be damaged.
18.Q：How to charge Xiaomi Smart Doorbell 3?
A：Before dismantling, please turn off the forced dismantling alarm on the Mi Home APP
a. Insert the card pin into the pinhole on the top of the doorbell, and press the card needle firmly;
b. Push the doorbell upwards while pressing the card pin, and remove the doorbell from the base;
c. Use the Type-C power cable to connect to the charging port under the doorbell, and use the phone power adapter (the charging head is 5V2A with CCC certification) (the terminal board with the charging interface can also be used) It takes about 3-5 hours to fully charge (charging The duration depends on the power adapter used; 2A charging is slightly faster, computer USB ports and 500mA adapters will charge slower).
d. After it is fully charged, it can be buckled with the mounting base in the correct direction. There is no need to start the operation, and the device will automatically start.
19.Q：How long does Xiaomi Smart Doorbell 3 last when fully charged?
A：
1. Standard mode - do not turn on the real-time screen switch:
In a laboratory environment (temperature 25°, WiFi signal strength greater than 70%), 20 10-second videos are shot every day, and the battery life is 4.8 months
2. Real-time viewing mode -- turn on the real-time screen switch:
In the laboratory environment (temperature 25°, WiFi signal strength greater than 70%), shooting 20 10-second videos a day, it can last for 3 months. Electricity.
The worse the signal, the higher the power and the longer the time when the doorbell shoots and uploads the video, and the more power the doorbell consumes.
When the temperature is lower than 0 degrees, the discharge performance of the lithium battery will decrease, and the standby time will be shortened.
20.Q：How many ringtones does the Xiaomi Smart Doorbell 3 receiver have?
A：There are 4 built-in ringtones, and custom ringtones are not available.
21.Q：How to adjust the volume of Xiaomi Smart Doorbell 3 receiver?
A：Short press the pairing button, the volume can be adjusted cyclically.
22.Q：Can Xiaomi Smart Doorbell 3 connect multiple receivers? How to connect?
A：It can be connected. It can be paired according to the manual. Up to 4 receivers can be paired.
Method: Open Mi Home APP ---enter the doorbell---click more in the upper right corner (three dots in the upper right corner)---doorbell setting-indoor receiver setting-connect the doorbell receiver: connect---after the receiver is powered on , press and hold the pairing button for 3 seconds, and hear a "beep" sound.
After checking it, click Next---click the doorbell button---click to send the pairing code, the receiver will ring once.
23.Q：How far is the distance between Xiaomi Smart Doorbell 3 doorbell and receiver can be used normally?
A：A 433MHz connection is used between the receiver and the doorbell, which can reach 100 meters without interference and obstruction. The actual situation will vary according to the layout of the home. In normal home environment, it is not recommended to exceed 5 meters.
433MHz is the public frequency band (the car remote control key uses this frequency band). If the interference of similar frequency bands in the use environment is large, the transmission distance and the use effect will be reduced.
24.Q：After the Xiaomi Smart Doorbell 3 is disconnected from the Internet, will the doorbell still ring when the doorbell is pressed?
A：When the network is disconnected, press the doorbell button, the doorbell will ring, and the receiver will ring; the doorbell cannot upload the captured video to the cloud,
The APP side cannot view the video during the disconnection.
25. Q：Does Xiaomi Smart Doorbell 3 support two-way voice calls?
A：Support. The built-in microphone of Xiaomi Smart Doorbell 3 uses active noise reduction technology to eliminate speaker echo and effectively improve the call experience.
26.Q：Does Xiaomi Smart Doorbell 3 support 5G WiFi?
A：Not supported.
27.Q：Does Xiaomi Smart Doorbell 3 support the Bluetooth gateway function?
A：Not supported.
28 Q：What should I pay attention to when using Xiaomi Smart Doorbell 3?
A：1. The applicable working temperature of this product is -10℃~45℃, please do not use this product in an environment where the temperature is too high or too low;
2. This product is a precision electronic product. Please do not use this product in an environment that is excessively humid or may cause the product to enter water, so as not to affect normal use;
3. In order for you to use this product better, avoid the front and side of the lens being close to reflective objects such as glass and white walls, so as to avoid the phenomenon that the picture is bright near, dark or whitish in the distance;
4. Please ensure that this product is installed within the coverage of the WiFi signal, and place it in a location with a better WiFi signal as much as possible. Install as far as possible away from metal and microwave ovens that may affect the signal.
APP related
1. Q: How does Xiaomi Smart Doorbell 3 connect to the Mi Home APP？
A：
1. Scan the QR code on the back of the doorbell with the Mi Home/ Xiaomi Home app
2. Follow the prompts to complete pairing
2. Q：What should I do if the Xiaomi Smart Doorbell 3 cannot be found in the Mi Home APP?
A：1. Check that the Mi Home APP version is the latest version;
2. Confirm that you are using an Android phone and WiFi is turned on (IOS phones do not support automatic search for nearby devices)
3. In Mi Home APP---Profile---Settings---Region---Modify to: your region
4. Confirm whether the doorbell has been paired by others. The doorbell can only be actively paired by one account.
5. Confirm that the location permission of the Mi Home app has not been turned off. Manually turning off the app location permission may prevent the device from being automatically discovered.
6. Make sure that the distance between the phone and the device is close enough, and there is no strong interference in the surrounding network environment.
7. Confirm that the doorbell is in the waiting state (the doorbell continues to broadcast a beep after RESET).
3. Q：Can nearby devices in Mi Home APP automatically find Xiaomi Smart Doorbell 3?
A：Yes, but only Android phones are supported at present, and ios devices such as iPhone are not supported for the time being. The phone WiFi needs to be turned on, and the doorbell is in standby mode;
4. Q：How to set the doorbell button light on Xiaomi Smart Doorbell 3?
A：Mi Home APP--doorbell--settings (3 dots icon in the upper right corner)--doorbell settings--doorbell button light on or off the setting is completed only in the APP settings, after the doorbell needs to be triggered (press the doorbell or move the trigger), the doorbell will be activated again Effective online.
After the switch is turned on: when someone triggers the doorbell to shoot or someone rings the doorbell, the white indicator light will be on until the video shooting ends;
The white indicator light is breathing when charging;
When fully charged, the indicator light will be on;
When the charging state is abnormal, the indicator light flashes.
5. Q：How to set the doorbell ringtone (not receiver) on Xiaomi Smart Doorbell 3?
A：Mi Home APP--Doorbell--Settings (3 dots icon in the upper right corner)--Doorbell settings--Ringtone--Check the ringtone 1/2/3 The settings are completed only in the APP settings, you need to trigger the doorbell (press the doorbell After the doorbell is online again, it will take effect.
6. Q：How to set and modify the volume of the doorbell on Xiaomi Smart Doorbell 3?
A：Mi Home APP--doorbell--settings (3 dots in the upper right corner)--doorbell settings--volume selection--select the volume (0%, 25%, 50%, 75%, 100%) to ringtone The volume of the doorbell is all volume. If you choose 0%, it is normal for there to be no sound during voice calls.
7. Q：How to set up automatic reply on Xiaomi Smart Doorbell 3?
A：
1. Mi Home APP--doorbell--settings (3 dots icon in the upper right corner)--doorbell settings--automatic reply switch on
2. Selection of effective time
3. Timed reply selection
4. Reply voice selection
After the setting is completed, it is only set in the APP. After you need to trigger the doorbell (press the doorbell or move the trigger), the doorbell will go online again to take effect.
8.Q：How to add automatic reply voice to Xiaomi Smart Doorbell 3?
A：
A：1. Mi Home APP--doorbell--settings (3 dots icon in the upper right corner)--doorbell settings--automatic reply--reply voice--Add voice--recording completed--name recording--OK.
Support adding 2 automatic reply voices. The length of the recorded voice is up to 10 seconds.
After the setting is completed, it is only set in the APP. After you need to trigger the doorbell (press the doorbell or move the trigger), the doorbell will go online again to take effect.
9. Q：How to turn off or turn on the forced demolition alarm on Xiaomi Smart Doorbell 3?
A：Mi Home APP--doorbell--settings (3 dots icon in the upper right corner)--doorbell settings--forced dismantling alarm switch--turn on or off.
After the setting is completed, it is only set in the APP. After you need to trigger the doorbell (press the doorbell or move the trigger), the doorbell will go online again to take effect.
Note: The premise that the forced demolition alarm is effective is that the doorbell is powered and the network is normal.
10. Q：How to turn on the live view function of Xiaomi Smart Doorbell 3?
A：: 1. Mi Home APP--doorbell--settings (3 dots icon in the upper right corner)--doorbell settings--real-time screen--select standard mode (ie power saving mode) or real-time view mode.
After the setting is completed, it is only set in the APP. After you need to trigger the doorbell (press the doorbell or move the trigger), the doorbell will go online again to take effect.
11. Q：How to set infrared night vision function on Xiaomi Smart Doorbell 3?
A：Mi Home APP--Doorbell--Settings (3 dots icon in the upper right corner)--Doorbell Settings--Infrared Night Vision--Select: Auto, Always Off, Always On.
After the setting is completed, it is only set in the APP. After you need to trigger the doorbell (press the doorbell or move the trigger), the doorbell will go online again to take effect.
Note:
1. Xiaomi Smart Doorbell 3 infrared night vision light is invisible to the naked eye;
2. When the infrared night vision setting is automatic, the doorbell decides to shoot black and white or color video according to the ambient light;
3. When infrared night vision is set to always on, the doorbell always shoots black and white video, regardless of ambient light, this is a normal phenomenon;
4. When the infrared night vision is set to always off, the doorbell will always shoot color video, but when there is no light in front of the doorbell, the video shot by the doorbell will be pitch black. A piece of black paint is also colored, and what the human eye sees in the dark is black paint
A piece of paint is the same, and objects in the environment are invisible to the naked eye.
12. Q: How to connect the Xiaomi Smart Doorbell 3 to the indoor receiver?
A：Xiaomi Smart Doorbell 3 and the receiver have been paired before leaving the factory, and the receiver can be used directly after powering on.
If you need to pair by yourself in the future, please refer to this method:
Open Mi Home APP---enter the doorbell---click more in the upper right corner (three dots in the upper right corner)---doorbell settings-indoor receiver settings-connect doorbell receiver: connect---after the receiver is powered on , press and hold the pairing button for 3 seconds, check the box after hearing the "beep" sound, click the next step---press the doorbell button---click to send the pairing code, the receiver will ring once, and the connection is successful.
13. Q：How to check the running status of Xiaomi Smart Doorbell 3?
A：Mi Home APP--doorbell--settings (3 dots icon in the upper right corner)--doorbell settings--device information
The device status information is as follows:
a. Doorbell firmware version: the current firmware version of the doorbell;
b. The number of days used: the number of days the doorbell has been used since the last charge of the doorbell;
c. Power-on time: The accumulated power-on time of the doorbell since the last charge (the length of video recording and uploading);
d. Power-on times: the number of times the doorbell has been turned on since the last charge of the doorbell (including the number of times when no humanoid was detected when the doorbell was turned on - no video upload);
e. Number of videos shot: The number of videos shot by the doorbell since the last charge of the doorbell (the doorbell is displaced, and the humanoid is not detected, and the minimum 5-second video is shot);
f. Wi-Fi name: the name of the WiFi the doorbell is connected to;
g. Wi-Fi strength: The WiFi signal strength of the doorbell when it was connected to the Internet recently (if it is lower than 40%, it is recommended to adjust the routing position or install a WiFi signal amplifier to try to improve the WiFi signal strength of the doorbell installation location);
h. IP address: the IP address assigned to the doorbell by the route;
i. MAC Address: Doorbell MAC address.
14. Q：How to turn on/off the motion detection function on Xiaomi Smart Doorbell 3?
A：Mi Home APP--doorbell--settings (3 dots icon in the upper right corner)--motion detection--human motion detection switch: on or off
Note: The setting is completed only in the APP settings. After the motion detection is turned off, the motion detection function is turned off, and the doorbell will not work if someone passes by the door. Therefore, after changing the settings, you must press the doorbell, and the doorbell can obtain the settings in the APP and work according to the new settings.
15. Q：How to set timer detection on Xiaomi Smart Doorbell 3?
A：Mi Home APP--doorbell--settings (3 dots icon in the upper right corner)--motion detection-- after the human motion detection switch is turned on--select the timing detection time setting is completed, it is only set in the APP, you need to trigger the doorbell (Triggered by pressing the doorbell or moving), the doorbell settings will take effect when the doorbell is online again.
16. Q：How to set the detection range of Xiaomi Smart Doorbell 3?
A：Mi Home APP--Doorbell--Settings (3 dots icon in the upper right corner)--Motion detection--After the human motion detection switch is turned on--Select the detection range to complete the setting is only in the APP setting, you need to trigger the doorbell ( After pressing the doorbell or moving the trigger), the doorbell will not be generated until the doorbell is online again.
17. Q：How to set delayed recording on Xiaomi Smart Doorbell 3?
A：Mi Home APP--doorbell--settings (3 dots icon in the upper right corner)--motion detection-- after the human motion detection switch is turned on-- delay recording time selection. 0-10S delay can be set.
After the setting is completed, it is only set in the APP. After you need to trigger the doorbell (press the doorbell or move the trigger), the doorbell will go online again to take effect.
18. Q：How to set the shooting interval on Xiaomi Smart Doorbell 3?
A：Mi Home APP--doorbell--settings (3 dots icon in the upper right corner)--motion detection-- after the human motion detection switch is turned on--shooting interval. The shooting interval is divided into 0S/5S/15S/30S/60S/3min. During the interval, even if someone moves, the shooting and recording will not be performed. The longer the interval, the longer the standby time of the device.
After the setting is completed, it is only set in the APP. After you need to trigger the doorbell (press the doorbell or move the trigger), the doorbell will go online again to take effect.
19. Q：How to set the maximum shooting time on Xiaomi Smart Doorbell 3?
A：Mi Home APP--Doorbell--Settings (3 dots icon in the upper right corner)--Motion detection--After the human motion detection switch is turned on--Maximum shooting time. The maximum shooting time is 10S/20S/30S. The shorter the shooting duration setting, the lower the power consumption of the device.
The shortest video for a video is 3 seconds (usually the doorbell is triggered by displacement of the doorbell, and only 3-5 seconds for video upload if no humanoid is detected). After the setting is completed, it is only set in the APP. After the doorbell needs to be triggered (press the doorbell or move the trigger), the doorbell will be activated again. Take effect online
20.Q：How to set up notifications on Xiaomi Smart Doorbell 3?
A：Mi Home APP--doorbell--settings (3 dots icon in the upper right corner)--message notification.
Someone presses the doorbell notification: someone presses the doorbell event switch Motion detection notification: motion detection event switch motion detection notification type:
1. Someone appears to notify
2. Someone stays for a period of time to notify (13s) The setting is completed only in the APP After setting, the doorbell needs to be triggered (pressing the doorbell or moving the trigger), and the doorbell is online again to take effect.
21. Q：How does Xiaomi Smart Doorbell 3 link a device with a screen (TV) to push the visiting screen to the device with a screen?
A：
Mi Home APP---doorbell---three dots in the upper right corner---device linkage---visit screen push---select the device with screen---the corresponding device and hit √---upper right √ Save---The effective time period is all day by default.
Each doorbell supports linking up to 2 devices with a screen at the same time (this item is only valid for Xiaomi Smart Doorbell 3). A device with a screen can be linked by N doorbells.
Note: This linkage will not appear in Mi Home APP---Scene---Custom smart scene.
22.Q：How to download the video recorded by the doorbell on Xiaomi Smart Doorbell 3?
A：Mi Home APP--doorbell--settings (3 dots icon in the upper right corner)--storage management--local--download list--download the desired video. Downloaded videos can be downloaded in batches up to a maximum of 50. The storage location is the local album. (Same for iOS and Android)
23.Q：How to view the downloaded video on Xiaomi Smart Doorbell 3?
A：Mi Home APP--doorbell--settings (3 dots icon in the upper right corner)--storage management--local--downloaded.
24.Q：How to delete the video recorded by the doorbell on Xiaomi Smart Doorbell 3?
A：
Method 1: Enter the main interface, open the video you want to delete under "All Events", click the video details---click the small trash can icon in the upper right corner---the deletion is successful. Deleting the phone's local album video will also delete the video here in the Mi Home APP.
Method 2: Mi Home APP---doorbell---three dots in the upper right corner---storage management---all videos---click on the right side to edit---select the video you want to delete---delete-- -successfully deleted.
26.Q：Can the video recorded by the doorbell deleted or automatically overwritten by Xiaomi Smart Doorbell 3 be recovered?
A：No.
27. Q：Does Xiaomi Smart Doorbell 3 have AI human recognition?
A：Support
28.Q：How does Xiaomi Smart Doorbell 3 manage faces?
A：Mi Home APP---doorbell---three dots in the upper right corner---face recognition---face management---mark the face that needs to be marked.
29.Q：How to modify the device name of Xiaomi Smart Doorbell 3 in Mi Home APP?
A：Mi Home APP--doorbell--settings (3 dots icon in the upper right corner)--device name--determine after modifying the name
30.Q：How to share the doorbell for others to use in Mi Home APP?
A：Shared method
1. Use the same account to log in to the Mi Home APP of multiple phones or devices
2. Share the doorbell to other accounts (three methods)
Mi Home APP--doorbell--settings (3 dot icons in the upper right corner)--device sharing--Xiaomi account (phone number)--enter the other party's Xiaomi account (or phone number)--OK;
The other party: Mi Home APP--Mi Home in the lower left corner--Message Center (the bell icon to the left of the "+" sign)--Device sharing--OK
a. Mi Home APP--Mi Home in the lower left corner--long press the icon of the doorbell used--Share--Mi account (phone number)--Enter the other party's Mi account (or phone number)--OK;
b. Mi Home APP--Profile--Share--Share Device--Share--Select Doorbell--Doorbell Sharing Management--Add Share--Xiaomi Account (Mobile Number)--Enter the other party's Xiaomi account (or phone number) )--Sure;
Popularization of knowledge:
1. Xiaomi account viewing path: Mi Home APP--my (lower right corner)--avatar (upper left corner)
2. Account binding relationship:
3. If the user's account is not paired with a phone number, each login method may generate an associated x Mi account (you can also manually associate the relevant login method after logging in) --- Whether to bind the association can be found in the Mi Home APP --Profile--avatar (upper left corner)--personal data--account binding & confidential information
31. Q：How to cancel or delete sharing on Xiaomi Smart Doorbell 3?
A：Mi Home APP--Settings (3 dots icon in the upper right corner)--Device Sharing--Click Edit in the upper-right corner--Select to delete the shared device.
33.Q：What are the functions of the buttons on the Xiaomi Smart Doorbell 3 real-time screen interface?
A：1. Mute button: Every time you enter the real-time screen, the default monitoring interface is the mute interface. If you want to have a sound when viewing the monitoring screen, click the mute button to turn on the sound.
2. Definition: Here you can adjust the definition of the monitoring screen, optional: 360P, 2K, Auto (Auto means that the doorbell will automatically adjust the screen clarity according to the network environment where it is located).
3. Full screen: Click this button, the doorbell real-time screen will enter the horizontal screen interface.
4. Screenshot: You can take a screenshot of the current monitoring screen, and a picture will be generated and saved to the local album and Mi Home APP.
5. Screen recording: Click the screen recording button to record the current monitoring interface, and save the video to the local album and Mi Home APP.
6. Voice call: Click the microphone button to make a remote call with the doorbell through the Mi Home APP of the phone.
7. Voice reply: You can choose the edited copy for quick reply, or you can customize the copy for quick reply.
34.Q：Does Xiaomi Smart Doorbell 3 have humanoid recognition? How to set it up?
A：Support. But no setup is required.
Xiaomi Smart Doorbell 3 adopts hardware humanoid recognition. After the doorbell is triggered, humanoid recognition is activated, the humanoid disappears, and the doorbell stops recording.
35.Q：How does Xiaomi Smart Doorbell 3 perform face management?
A：Mi Home APP---doorbell---three dots in the upper right corner---face recognition---face management
Faces that have not been annotated cannot be deleted, and faces that have been annotated will be released and saved in the unannotated faces after they are deleted. 10 faces can be set.
Xiaomi Smart Doorbell 3 comes with one month of face recognition.
36.Q：How to deal with the inaccurate face recognition of Xiaomi Smart Doorbell 3?
A：The best recognition distance for face recognition is within 1 meter. Too far away will affect the accuracy. If you encounter poor light in cloudy days or night vision at night, the accuracy of face recognition will decrease. You can also simply wipe the lens.
37. Q：How to update the firmware of Xiaomi Smart Doorbell 3?
A：Mi Home APP->Profile->Settings->Check for Updates->Firmware Auto Update->Firmware Auto Update On/Off->xiaomi Smart Doorbell 3 switch.
After the switch is turned on, the Xiaomi Smart Doorbell 3 will automatically and silently upgrade to the new firmware version.
38.Q：What are the execution and trigger conditions for Xiaomi Smart Doorbell 3 to create a smart scene?
A：
Trigger conditions: Someone rings the doorbell, the doorbell is removed, the battery is exhausted
Execution condition: The doorbell has no execution condition
39.Q：Does Xiaomi Smart Doorbell 3 support HomeKit?
A：Not supported.
Troubleshooting
1. Q：What should I do if the Xiaomi Smart Doorbell 3 has noise when viewing the live image?
A：What should I do if the Xiaomi Smart Doorbell 3 has noise when viewing the live image?
A: 1. Check whether the doorbell microphone hole is covered or there is foreign matter;
2. If there is noise in the real-time video, please keep the phone away from the doorbell (to avoid howling), and avoid installing the doorbell next to the electronic door lock
Wait next to electronic equipment.
2. Q：Xiaomi Smart Doorbell 3 What should I do if the video freezes and the picture and sound are out of sync when viewing the real-time picture of the doorbell?
A：
1. When the video is stuck or frequently loaded, please switch the resolution of the video to automatic or smooth mode;
2. When the picture and sound are out of sync, please check whether the network connected to the doorbell is normal. If the delay is too large, you can try to exit the video and then re-enter;
3. Check the Wi-Fi signal strength: Mi Home app > Smart Doorbell 3 interface > 3 dots in the upper right corner > Doorbell settings > Device information > Wi-Fi strength.
When the Wi-Fi signal strength is 40%-70%, the signal strength is poor, and there may be lags during use.
When it is lower than 40%, the Wi-Fi signal strength is poor and may not work normally (based on the actual situation).
Please place the router as close to the doorbell as possible, or replace the router with a better signal.
3. Q：What should I do if I can't hear the sound on the phone when viewing the live screen of Xiaomi Smart Doorbell 3?
A：1. Check whether the APP turns off the doorbell ringtone (0%) or selects a lower volume;
2. Check whether the volume of the phone is adjusted to mute or the volume is lower;
3. Check whether the mic hole of the doorbell is blocked
4. Q: What should I do if I can't hear the sound from the doorbell side of Xiaomi Smart Doorbell 3 when viewing the live screen?
A: 1. Check whether the sound on the phone is too low to cause silence;
2. Check whether the Mi Home APP has obtained the permission to use the phone's microphone (recording), if not, please enable the relevant permission in the phone settings.
4. Q：What should I do if I can't hear the sound from the doorbell side of Xiaomi Smart Doorbell 3 when viewing the live screen?
A：1. Check whether the sound on the phone is too low to cause silence;
2. Check whether the Mi Home APP has obtained the permission to use the phone's microphone (recording), if not, please enable the relevant permission in the phone settings.
5. Q：What should I do if the viewing history video of Xiaomi Smart Doorbell 3 is not continuous or smooth?
A：Watch the video recorded by the doorbell in the APP from the cloud. If the video is stuck, it may be caused by the network. Check whether the network connected to the watch phone is connected to too many devices;
Or whether there are other devices playing videos at the same time; switch phone data traffic to check. The lag when watching cloud-storage videos has little to do with the doorbell.
6. Q：What should I do if it prompts "Device is offline" in Mi Home APP?
A：The doorbell is not a real-time online product.
When the doorbell turns on the real-time view mode, and the network connected to the doorbell is abnormal for more than 3 minutes, the APP will display that the device is offline (after the network is restored, the doorbell will remain offline until it is triggered again);
The real-time viewing mode is not turned on, the doorbell is not triggered for more than 18 hours (motion detection or the doorbell button is pressed), or the connected network is abnormal for more than 18 hours, and the APP shows that the device is offline.
1. Confirm if no one has triggered the doorbell for a long time
2. Please check whether the doorbell has sufficient power;
3. Check whether the network is normal, whether the router name or routing password has been modified, and try to restart the router;
4. Whether the doorbell has been reset (pressed the reset button), re-add the paired doorbell in the APP.
7. Q：Why does Xiaomi Smart Doorbell 3 whistle during voice calls?
A：When making a call, please try not to place the phone and the device in the same space, and keep the device more than 10 meters away. Call).
8. Q：How to deal with blurry pictures when taking Xiaomi Smart Doorbell 3 night vision?
A：1. Please ensure that the lens (camera) of the doorbell is clean and dust-free;
2. In night vision mode (infrared light is on), the shooting video is in black and white, and the black and white seen by the naked eye will be blurrier than the color.
9. Q：What should I do if the indicator light of Xiaomi Smart Doorbell 3 is off?
A：
1. Confirm that the doorbell button light switch has been turned on in the Mi Home app;
2. Confirm whether the power of the doorbell has been exhausted. If it is exhausted, please charge it.
10. Q：What should I do if Xiaomi Smart Doorbell 3 uses iPhone6/6S series (or older phones) to watch HD video freeze?
A：Xiaomi Smart Doorbell 3 is a 3-megapixel high-definition video recording, which requires high decoding requirements for phones. Due to the limited CPU computing power of iPhone6/6S series models (or older phones), it will cause freezes when watching high-definition videos. , it is recommended to switch to smooth mode to watch.
11. Q：Why is the battery level not updated in the APP after the Xiaomi Smart Doorbell 3 is charged?
A：The principle of power display in Xiaomi Smart Doorbell 3 APP:
1. The doorbell is displayed in the APP by converting the battery voltage into the number of battery cells or a percentage.
2. The power display is not real-time, the doorbell needs to be online, the data is transmitted to the cloud, and the cloud is fed back to the mobile APP for display.
3. If the network is abnormal and the power consumption is abnormal in a short period of time, the APP cannot accurately obtain the synchronization data of the doorbell
After the charging is completed, you can press the doorbell several times. After the doorbell is connected to the Internet and transmits the battery information to the cloud, refresh the Mi Home APP, and the APP can quickly display the battery level of the doorbell.
12. Q：Why does Xiaomi Smart Doorbell 3 get hot when charging?
A：The motherboard of Xiaomi Smart Doorbell 3 is located on the front of the doorbell. Like a phone, it will heat up when charging. The product has been professionally tested and there is no potential safety hazard. Please use it with confidence.
13. Q：Why can't I receive APP notifications when using Xiaomi Smart Doorbell 3?
A：The phone can't receive the message notification pushed by the doorbell (the sound of the notification follows the notification ringtone of the phone system);
If the doorbell is working normally (the video recorded by the doorbell is visible in the video list; the doorbell is triggered in the message notification
The event message is normal), the phone cannot receive the message notification pushed by the doorbell, the cause is related to the four aspects of the message push
close:
1. The message notification setting switch of the doorbell; (Mi Home APP--doorbell--settings (3 dots in the upper right corner)--two switch settings in notification
2. Mi Home APP notification management (Mi Home APP--Profile--Settings--Message settings--Accept device notification related switches);
3. Whether the phone allows push notifications from Mi Home APP (Android phone: Phone Settings--Notification--Mi Home APP; iOS phone: Settings--Notification--Mi Home APP);
4. Other settings unknown to the phone (Android phone) such as: self-start management (the APP is always running in the background).
The steps to exclude this situation are as follows:
1. Confirm whether the messages in the message center are normal.
2. Confirm whether the cloud-saved video in the video list is normal.
3. The above two points are normal, indicating that the doorbell is working normally. There are 4 aspects of message push that need to be detected sequentially.
4. Log out (log out) of Mi Home APP and then log in to Mi Home APP again (login with the same account, the device will not disappear)
5. Restart the phone
6. After 1-5 operations are completed, if the phone still cannot receive information normally, you can share the device to other people's phones for testing.
Try it, if other phones can receive the message push normally, it means that there is no problem with the settings.
Unknown settings permission problem on the machine. Call mobile customer service to inquire why.
***Android part of the phone permission switch settings:
https://www.rongcloud.cn/docs/android_message_notification.html
Users can use this link method to check whether the permission is not enabled.
14. Q：Why do I add (bind) a doorbell to the Mi Home APP, and the doorbell prompts that the password is incorrectly entered?
A：Xiaomi Smart Doorbell 3's voice cannot prompt for wrong password.
15. Q：Why do I add (bind) a doorbell to the Mi Home APP, and the doorbell prompts that it is paired by another account?
A：The cause: the doorbell can only be paired by one Xiaomi account, and after binding, it can be added (paired) to other accounts, and it cannot be added successfully
Popularization of knowledge:
Mi Home APP has several login methods:
a. The phone number has passed the verification code
b. Xiaomi account through password, email through password
If the user's account is not paired to a phone number, each login method may generate an associated Xiaomi account
(You can also manually associate the relevant login methods after logging in) --- Whether to bind the association can be found in the Mi Home APP--Profile--avatar (left
Upper corner)--personal information--account binding & confidential information view
If the user uses any of the above login methods to log in to bind the doorbell, and then change other login methods, the new account will
If there is no doorbell, other accounts cannot bind the doorbell until the original account is unpaired (delete the doorbell in the APP).
Method of exclusion:
1. Confirm whether the paired phone number is the main paired phone number. If it is the main paired phone number, please try to use the phone number and Xiaomi account.
Log in to the Mi Home App to check which account is paired, and unbind (long press the doorbell icon in the APP and click the pop-up delete button) after the device can be paired to another account, and the non-primary paired phone cannot be unpaired;
2. Make sure that the above 2 ways to log in to Mi Home do not have a device, and the customer service determines whether it can be unpaired;
18. Q：What should I do if Xiaomi Smart Doorbell 3 and the indoor receiver cannot be paired successfully?
A：1. After the receiver is powered on, it will ring the default bell once by default. If it does not ring, check whether the power supply of the socket is normal; if the power supply is normal, the receiver is abnormal;
2. Press and hold the receiver pairing button for 3 seconds according to the prompt, the receiver will make a "beep" sound, and the doorbell will enter the pairing mode. The pairing mode lasts for 2 minutes, and the receiver exits the pairing mode after two beeps.
3. The network connected to the doorbell should be normal when pairing
4. The best distance for pairing is 2 meters from the doorbell and the receiver (do not install the doorbell on the door for pairing)
19. Q：When the Xiaomi Smart Doorbell 3 doorbell and receiver are far away, what should I do if I press the doorbell and the receiver does not ring?
A：1. Check whether the doorbell and the receiver are powered on normally and the pairing is successful. If the power is on and the pairing is successful, please bring the receiver close to the doorbell and try again.
2. The doorbell and the receiver are connected by RF 433MHz radio frequency, and the transmission distance is affected by the obstacles between the two.
3. 433MHz is the public frequency band (the car remote control key uses this frequency band). If the interference of the adjacent frequency band in the use environment is large, the transmission distance and the use effect will be reduced.
20.Q：What should I do if the Xiaomi Smart Doorbell 3 consumes abnormally?
A：Reasons affecting power consumption:
1. If the signal strength of the WiFi connected to the doorbell is high, the video recorded by the doorbell will be uploaded soon; if the signal strength is low, the upload time of the recorded video will be longer. The signal strength is low, the transmission power of the doorbell is high, the power consumption is high, and the power consumption is high)
2. Temperature: the battery capacity will drop significantly when the temperature is lower than 0 degrees;
3. Boot time
The time of the video shot and uploaded by the doorbell + the time of the user's real-time video (live monitoring) + the shooting interval + the length of stay
Note:
1. Even if the doorbell is not paired in the Mi Home APP, when the ordinary doorbell is used, the motion detection is turned on by default. After someone triggers the doorbell (someone rings the doorbell or detects someone moving), the doorbell will try to connect to the Internet and shoot video, but , the doorbell cannot connect to wifi successfully, and cannot upload videos to the cloud.
4. In the most power-saving mode, you need to turn off the motion detection function in the APP. After it takes effect, you can only take photos or videos when you ring the doorbell.
21. Q：What should I do if the infrared night vision light of Xiaomi Smart Doorbell 3 does not turn on?
A：Xiaomi Smart Doorbell 3 infrared night vision light is invisible to the naked eye.
Infrared lights do not come on in all situations
1. When the infrared night vision setting is automatic, the doorbell decides to shoot black and white or color video according to the ambient light;
2. When infrared night vision is set to always on, the doorbell always shoots black and white video, regardless of ambient light;
3. When the infrared night vision is set to always off, the doorbell will always shoot color video, but when there is no light in front of the doorbell, the video shot by the doorbell will be pitch black. The dark piece is also colored, just like what the human eye sees in the dark, and the naked eye cannot see the environment.
Method of exclusion:
1. After the infrared night vision switch in the APP is selected to be turned on, press the doorbell several times, so that the doorbell can obtain the settings
2. After the setting takes effect, trigger the doorbell (press the doorbell or pass by the doorbell), and check whether the infrared light is on (use the phone camera to check the light).
22.Q：What should I do if the doorbell fails to be added in the Mi Home APP?
A：1. Check whether the Wi-Fi is 2.4G Wi-Fi
2. Is the Wi-Fi password entered correctly?
3. Check whether the router is connected to the Internet normally
4. Check whether the router is blacklisted
5. Confirm the model of the phone and whether the WiFi list starting with madv can be searched in the WiFi list of the phone after resetting the doorbell
6. Confirm whether the doorbell has been paired by other accounts. If it is paired by other accounts, please delete the doorbell under the original account first.
23.Q：What should I do if Xiaomi Smart Doorbell 3 cannot be charged?
A：1. When the doorbell 3 is charging, the button light will be in the state of white breathing light, and it will light up in white when fully charged.
2. If the button light still does not turn on after being plugged in and charged for a period of time, please try to press the power button or reset button for a long time.
24.Q：What should I do if the Xiaomi Smart Doorbell 3 in the Mi Home APP is fully charged (the doorbell charging indicator (button light) shows a solid white light) and the battery is low or the battery is not updated?
A：The battery report can only be done when the doorbell is online (press the doorbell button or detect a human body). Please click the doorbell after charging is complete.
(physical) button, and then check the power display on the Mi Home app, so you need to refresh the APP (or log out and log in again).
25.Q：Why is the data in the device information not updated after the Xiaomi Smart Doorbell 3 is fully charged in the Mi Home APP (the doorbell charging indicator (button light) shows a solid white light)?
A：The information in the device will not be recalculated until the battery power is below 10% and charged to more than 50%.
