How to troubleshoot if there is no notification for incoming calls and the Mi Band does not display the contact name for incoming calls?

Troubleshooting steps for incoming calls without alerts:

After the APP has set the call reminder, the Bluetooth information transmission connection is maintained between the band and the mobile phone. If there is no call reminder, you can check according to the following conditions:

1. Confirm whether the SIM card has activated the "Incoming display" service. If it is not activated, the band will not remind;

2. Confirm whether the lower band and the mobile phone are still connected, you can open the Zepp Life APP and pull down the synchronization data to determine whether it is connected;

3. Confirm whether the Bluetooth of the mobile phone is working normally. If the Bluetooth does not maintain the connection and communication state, the call reminder will also be abnormal;

4. Go to "Device"--"Xiaomi Band"--"Incoming Call Reminder" to see if "Reminder only for incoming calls from contacts" is turned on. If this option is turned on, strange calls cannot be reminded of incoming calls;

5. For dual-SIM phones (such as Redmi Note series, etc.), only the MIUI7 development version and later versions can use dual-SIM call reminders. No matter card 1 or card 2, calls will be reminded. Other mobile phone systems currently only support single-card call reminders. Card call reminder;

6. Go to Settings - More Apps - find Zepp Life APP, and confirm whether the permission to read contacts is enabled. This option needs to be turned on to be reminded;

7. Reinstall the Zepp Life APP and connect again. All permissions prompted when installing the app must be allowed to open, and re-bind the band.

When the device of MIUI12 system calls, Mi band does not display the contact name and number?

Check method:

1. Make sure the phone is connected to the band, and the APP is locked in the background;

2. To display contacts and numbers in incoming call reminders, you need to enable the permissions of "Get Cell Phone Information", "Read Contacts" and "Read Call Logs".

3. In order to ensure the normal use of the functions, please make sure to authorize the relevant permissions of Zepp Life App. You can find the three permissions of "Get mobile phone information", "Read contacts" and "Read call records" in "Settings - Settings - Application Management - Xiaomi Sports - Permission Management", click and set them to "Always allow". ".

 

Tips:

If the system version and the model are all in line with the abnormality, it is generally caused by the abnormal Bluetooth communication. It is recommended to turn on the Bluetooth again or try to bind again.