The Redmi AirDots S earbuds can not be connected to Windows/laptop/PC.

If the Redmi AirDots S earbuds can not be connected to Windows/laptop/PC, it can be because the Bluetooth on the computer has a pairing issue.
To resolve this issue, please refer to the following steps:
1. Try disabling Bluetooth from nearby devices >> then activate the pairing mode of the earbuds, pair and connect earbuds from Settings >> Bluetooth & other devices >> add a new device >> select Bluetooth;
2. Try uninstalling and reinstalling the Bluetooth driver, or updating the Bluetooth driver. All can be done in Manage >> Device Manager;
3. Try resetting the earbuds by placing both earbuds into the charging case >> press and hold the multifunction touch button on both earbuds for about 15 seconds >> take both earbuds out of the charging case.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.