The oscillation function of the Mi Smart Standing Fan 2 doesn't work
If the oscillation function of the Mi Smart Standing Fan 2 doesn't work, please refer to the following troubleshooting steps:
1. Make sure that the oscillation function is properly turned on. Please open the Mi Home app >> [Mi Home] >> [Device Card] >> find [Automatic horizontal oscillation] >> ensure it is enabled;
2. Please try to press the [Oscillation] button on the fan to activate the oscillation function. This will help determine if the issue is with the Mi Home app;
3. Ensure that there are no obstructions preventing the fan from oscillating freely. Objects around the base or near the fan blades could interfere with its movement;
4. Turn off the fan and unplug it from the power source. Wait for a few minutes and then plug it back in to see if the issue persists;
5. Check the fan for any visible signs of damage, such as loose parts or broken components;
6. Check if there are any available software or firmware updates for your fan. Please open the Mi Home app >> [Mi Home] >> [Device Card] >> [Settings] >> [Firmware update].
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
1. Make sure that the oscillation function is properly turned on. Please open the Mi Home app >> [Mi Home] >> [Device Card] >> find [Automatic horizontal oscillation] >> ensure it is enabled;
2. Please try to press the [Oscillation] button on the fan to activate the oscillation function. This will help determine if the issue is with the Mi Home app;
3. Ensure that there are no obstructions preventing the fan from oscillating freely. Objects around the base or near the fan blades could interfere with its movement;
4. Turn off the fan and unplug it from the power source. Wait for a few minutes and then plug it back in to see if the issue persists;
5. Check the fan for any visible signs of damage, such as loose parts or broken components;
6. Check if there are any available software or firmware updates for your fan. Please open the Mi Home app >> [Mi Home] >> [Device Card] >> [Settings] >> [Firmware update].
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
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